Find Pet-friendly Hotels in Great Lakes

"Pretty good stay overall. Was woken up by the smell of cigarette smoke in the middle of the night which lasted until the morning. The whole area is a bit of a construction site so don't expect quiet mornings. Only two of the three evelevators work also so not ideal when it's busy."

"room was clean with a great view"

"bed bugs in the bed, called front desk to move rooms they tried to put us in the room right next door. they eventually put us on a different floor. no room upgrade, no refund. no type of compensation for the fact that i have to go home and treat all my stuff for bed bugs after spending $300 for a night. i loved this hotel for years but it seems to have lowered its standards. I will not be returning "

"We had a nice view of Lake Michigan and Navy Pier. However, our check in was at 4 PM and we did not get into our room until 6 PM. We arrived shortly before 5 PM to check in. We waited in line for 20 minutes just to check in. When we finally got to the desk, we were informed that our room was not ready. There were 10 people ahead of us who also did not have a room and they could not tell us a time as to when our room would be ready. We waited in the lobby for probably 30 minutes, which was not terrible considering they couldn’t give us a timeframe. The concierge was rude about the situation and not accommodating. The least they could have done was comped us for the time we waited. Very busy hotel. Lobby always full of people. Our room was fine, average. "

"Xxx"

"Overall a great place. My only issue was that they charged us for 3 nights of valet @82.00, but we only had a car there for one night. "