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"During my stay, our room was 2057 and it was a very nice room. Very clean, great view of both American and Canadian Falls. The bathroom was nicely stocked with towels and supplies! We had dinner at Massimo's Italian restaurant- everything was very good including service and the food. My husband and I opted to do an earlier dinner reservation and then go back to our room to watch the fireworks. This turned out to be a great option and we were able to watch and hear from our room with the balcony window open!! We also had the breakfast buffet the next day, nice selections. Everything was fresh. The only snafu we had was when checking in, the staff member was a little hard to understand and she mentioned to us that we would have to come back the next day to get a $5 off per person coupon if we planned on dining in the hotel for breakfast. So, We went back the next day to get the coupon only to be told by another representative that that was wrong information. We were supposed to come back in the evening on the night that we checked in. I pushed a little further and said that is not our fault for the lack of information, and asked why was the coupon not given to us when we checked in??? This attendant walks away and came back and gave us the two discounts for the breakfast buffets. So all in all it worked out- and all was well. I would have to say that the breakfast buffet is a bit pricey, probably not worth it... As we did not eat well enough for $30 per person. "

"Elevator"

"Came with my husband and daughter. Close to downtown, while being in a quiet area. Great price. The room was clean, and mostly updated - the carpets look older but everything else was quite nice. Heated bathroom floor, balcony. The atrium pool was really nice. The staff were friendly. I will be using this as my go-to hotel when visiting Toronto. "

"The hotel is very convenient and lovely. The best thing is a shuttle service to the airport and back. The food was good and rooms are cozy. We didn’t have any issues at all."

"Room was clean, beds comfortable. We parked in a garage away from the hotel, which appeared to be a little cheaper. Lots of shopping and dining both at the property and nearby. Convenient to Kensington, university, and other cool neighborhoods. I would stay there again "

"Cafeteria style for purchase or a restaurant for purchase. Even thought there's six elevators to the blue tower, we had to wait and it was crowded in the evenings. Bed was on the softer side but otherwise the room was comfortable. I wish there were chairs for the balcony. Cardio machines are next to the adult pool and hot tub so expect to be warm while working out. Smaller weight room. A couple intersections within walking distance to the Dundas station/ Eaton Mall. Plenty of restaurants, coffee shops and quick marts nearby. "

"The hospitality was fantastic!"

"Huge rooms, great staff, self serve laundry, and free water bottles. Nice touch to have complimentary coffee and muffins in the lobby from 7am-9am. Will definitely stay here again."

"Staff was so friendly and the rooms were really clean!"