Find Adventure Hotels in Great Basin

"We arrived around 3 PM during rush hour, and the check-in process was extremely chaotic. Traveling with parents over 80 made the situation even more challenging, especially since there was no seating available for them while we waited in a very long line. There was no Wi-Fi accessible in the lobby, which added to the inconvenience. I asked the bellman for assistance, but he mentioned he was waiting on another guest, despite being seated behind the desk at the time. The elevators were another major issue—it took over 30 minutes just to reach our room, and the building felt uncomfortably hot throughout. There was also no room service available, which made it difficult for my parents to get a proper meal after a long day of traveling. The food we were able to get was mediocre at best. This was our first visit, and we only needed two rooms for a quick overnight stay while passing through. Unfortunately, the experience was disappointing from start to finish. I would not recommend this hotel, especially for those traveling with elderly family members. It truly felt like a “you get what you pay for” situation. This will be our first and last time staying at this property. It’s unfortunate, as the hotel we originally wanted was sold out."

"The wife and I have been here a few times now. The room was good had a napkin on the floor don’t know how they miss that. Some of the walls had cracks and chips missing. The shower is really nice and so was the water pressure. The pool was down for maintenance but still charged you full resort fees. We were on the 5th floor and the ice machine didn’t work had to go to the 6th floor to get ice. It’s in a good location walking distance to heavenly village. Crazy they charge you for parking as well. Overall it’s not a bad place to stay just need to do a little updates! "

"Yes"

"We have never stayed at Crystal Inn prior to our stay last night. We found the staff to be amazingly kind and helpful. The rooms were extremely clean and spacious. The shower was awesome. We did not use the amenities, but there were quite a few people who were . It has location, location, location. We would definitely stay there again."

"The overcharge way too much for the condition that this hotel is in. The entire thing is under construction. Asking full price while it’s being completely gutted is crazy "

"Solid! Consistently a 3 to 4 star experience."

"The room was upgraded because they couldn’t place us near our friends. Nice view and clean room. "

"We stay 2 nights and no buddy came to clean our room "

"."