"We stayed at Midtown Inn and Cottages this past week and had a good overall experience. The biggest highlight was how responsive and accommodating the owners were.
We arrived later than expected due to travel delays, after the office had closed, but they made things easy by leaving our key, parking pass, and clear instructions in a lockbox. We were able to settle everything the next morning, which we really appreciated after a long drive.
Our original room had a bathroom leak, but they addressed it right away by moving us and upgrading us without any hassle. The second room was more comfortable and included a small kitchenette with dishes, a stove, microwave, coffee maker, and refrigerator.
They also honored our request for a first-floor room, which was important for mobility reasons, even after the room change.
The location is great, within walking distance to the beach, with plenty of parking. The pool looked clean, although we didn’t use it.
There was some nighttime noise and thin walls, but that’s fairly typical for beach properties.
Overall, we appreciated how quickly they handled issues and made sure we were comfortable. Their customer service really stood out."