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Reviews of Usa Inns Of America

2 out of 5
Usa Inns Of America
7501 S Hwy 281, Grand Island, NE

Reviews

6.6
Rating 10 - Excellent. 61 out of 295 reviews" "
Rating 8 - Good. 79 out of 295 reviews" "
Rating 6 - Okay. 64 out of 295 reviews" "
Rating 4 - Poor. 55 out of 295 reviews" "
Rating 2 - Terrible. 36 out of 295 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy check in and check out pricedures
Stayed 1 night in May 2024

4/10 Poor

Sanin

Stayed 1 night in May 2024

6/10 Okay

Kayleigh

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Darcee

Disliked: Cleanliness, staff & service, property conditions & facilities
Everything about this place is horrible.
Stayed 1 night in Sep 2023

8/10 Good

Joe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A nice hotel for the price. Very pleased.
Stayed 1 night in Sep 2023
Response from USA INNS OF AMERICA on 2023/9/27
thanks for staying with us come again

6/10 Okay

Cassi

Traveled with family
Liked: Staff & service
Disliked: Amenities
Older and in need of updates, but clean and economical.
Stayed 2 nights in Sep 2023
Response from USA INNS OF AMERICA on 2023/9/24
Thanks for staying with us we really apricated to understand economical we try to keep clean please come again

6/10 Okay

Sherwyn

Traveled with partner
Disliked: Property conditions & facilities
Good breakfast. Back entry didn’t lock. Broken glass in rear entry door. Badly stained carpet.
Stayed 1 night in Sep 2023
Response from USA INNS OF AMERICA on 2023/9/20
thanks

6/10 Okay

linda

Traveled with family
Liked: Cleanliness, staff & service
In need of update
Very old condition but they were trying to do the best they could. Guy at front desk was friendly and a great park and convenience store next door and right off the interstate
Stayed 1 night in Sep 2023
Response from USA INNS OF AMERICA on 2023/9/19
Thanks for staying with us come again

4/10 Poor

Kevin

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stay at this motel before. The furniture is old and dated. Not very clean.
Stayed 3 nights in Sep 2023
Response from USA INNS OF AMERICA on 2023/9/19
sorry for unconvinance

4/10 Poor

Holly

Traveled with partner
This hotel was run down. The furniture was dirty and very stained. The beds were very old. When we pulled the sheets off to check the mattress you could see the springs in the bed. Holes in the bathtub and lots of things broken. Metal around bathroom door was rusty, the paint was gone. Curtains were melted together.
Stayed 2 nights in Sep 2023
Response from USA INNS OF AMERICA on 2023/9/19
you didn't show how come you said negatives

4/10 Poor

Mike

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 3 nights in Sep 2023
Response from USA INNS OF AMERICA on 2023/9/19
Thanks for staying with us come again

6/10 Okay

Beverly

Disliked: Property conditions & facilities
ok
Stayed 1 night in Sep 2023
Response from USA INNS OF AMERICA on 2023/9/19
Thanks for staying with us come again

10/10 Excellent

Dan

Liked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from USA INNS OF AMERICA on 2023/9/13
thanks and come again.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from USA INNS OF AMERICA on 2023/9/8
thanks and come again.

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth the rate
Arrived late evening and the room had the heater on so within 30 minutes of AC on high or so it was cooled down and it was fine.
Stayed 1 night in Sep 2023
Response from USA INNS OF AMERICA on 2023/9/7
thanks and come again

6/10 Okay

Deb

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room wasn't that clean and needed a good update.
Stayed 1 night in Sep 2023
Response from USA INNS OF AMERICA on 2023/9/5
thanks you for staying with us

2/10 Terrible

Summer

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible shape
No hot water, shower didnt work , the safety lock was busted off , floor was sticky so couldn’t walk around with no shoes, and there was something like toothpaste or whatever the door and mirror, towels were so small could of used them as hand towels and the towel rack was busted off yet you refused to refund my money
Stayed 1 night in Sep 2023
Response from USA INNS OF AMERICA on 2023/9/5
first you did come back on desk next day you stay whole night so then how you ask refund back next day you stay and use room and did all mess in there so

2/10 Terrible

Alyssa

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First room smelled horrendous of mold. The entrance from the outside had and inch of daylight shining in from the corner and bottom of the door. Male attendant was rude. Female attendant was very polite and helpful. Second room didnt have the potent smell. Before bed, a termite looking bug was found on the bed and one on the pillow.
Stayed 2 nights in Aug 2023
Response from USA INNS OF AMERICA on 2023/9/4
sorry

8/10 Good

Brenda

Liked: Staff & service
Stayed 1 night in Sep 2023
Response from USA INNS OF AMERICA on 2023/9/5
thanks and come again.

8/10 Good

Stacy

Liked: Cleanliness
Stayed 1 night in Aug 2023
Response from USA INNS OF AMERICA on 2023/9/2
hanks and come again

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Found bugs in bathroom
Stayed 2 nights in Aug 2023
Response from USA INNS OF AMERICA on 2023/8/30
thanks and come againsorry because it's outside doors and downstair

8/10 Good

Thomas

Liked: Staff & service, property conditions & facilities
It’s a convienient, economical motel that I’ve used to travel to Grand Island for the State Fair since 2010.
Stayed 1 night in Aug 2023
Response from USA INNS OF AMERICA on 2023/8/28
Thanks and come again.

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service
Overall it was ok but i thought expensive for the hotel room. Box tv for one and shower mat was dirty
Stayed 1 night in Aug 2023
Response from USA INNS OF AMERICA on 2023/8/27
Thanks for staying with us

6/10 Okay

Dennis

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
This is not a 4 star motel, but the room was clean and provided the necessities. The bed was comfortable too. So if you want to conserve funds, this might be a choice. The staff was very accommodating.
Stayed 1 night in Jul 2023
Response from USA INNS OF AMERICA on 2023/7/13
Thanks for staying with us we apricated your feedback

8/10 Good

Anita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was older. It was clean and quiet.
Stayed 1 night in Jul 2023
Response from USA INNS OF AMERICA on 2023/7/11
thanks for staying with us we look forward to you

10/10 Excellent

jon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from USA INNS OF AMERICA on 2023/7/9
Thanks for staying with us

6/10 Okay

Thomas

Traveled with pets
Liked: Staff & service
Disliked: Cleanliness
This was a 2 to 3 star hotel. The staff was friendly and helpful. The room was old but clean. I felt safe.
Stayed 1 night in Jul 2023
Response from USA INNS OF AMERICA on 2023/7/8
thanks for staying with us we try our best to make our guest happy

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The address is WRONG on their website is NOT the correct address! We ended up 15 miles away AT THAT address. Also, the sign for the hotel was gone so we didn't see it when coming off of the freeway. We had to CALL the hotel to get the right location! The staff/managers were excellent as we had trouble with the TV and then the the hot/cold water mixer in the shower went bad...I had to shower in the next hotel room.
Stayed 1 night in Jul 2023
Response from USA INNS OF AMERICA on 2023/7/7
sorry for unconvinance we try our best for you thanks for staying with us

10/10 Excellent

Ed

Stayed 1 night in Jul 2023
Response from USA INNS OF AMERICA on 2023/7/8
thanks for staying with us we apricated your feedback

6/10 Okay

Ronald

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023
Response from USA INNS OF AMERICA on 2023/7/6
thanks for staying with us

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Very unhappy
7.7out of 10 is NOT TRUE! I was a single woman traveling alone. It was frightening driving up to the hotel at dusk, potholes in parking lot, lots of gravel. When entering hotel I noticed a man sitting in lobby watching tv, went to checkin and the desk agent was unable to find my reservation (even though he had my ID). Offered to give him my confirmation number, he said no & kept asking for my name… even when he had my ID! I didn’t want to say my name because of the man sitting in the lobby. The carpets to 2nd floor are heavily worn/dirty. Floor in room sticky, low bed, sheets didn’t fit mattress, chips in toilet seat & lid. I slept with light on & woke up early (5:30) & got the heck out of there. Worst hotel stay ever. Unable to ‘checkout’. No one in the lobby or At front desk. Left keys in room. Noticed a basket in lobby for keys… I wouldn’t have left the keys there because someone could take the keys, with room number on the) & enter my room and trash it…. Which I would have been responsible for.
Stayed 1 night in Jul 2023
Response from USA INNS OF AMERICA on 2023/7/3
you call after you check in room and apologies you are okay with everything also for assistant call or ring bell big sing on desk person preparing breakfast on morning might you didn't see

10/10 Excellent

Ned

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly and helpful. The check in was quick and the room was very clean and spacious.
Stayed 1 night in Jun 2023
Response from USA INNS OF AMERICA on 2023/6/30
Thanks for staying with us and we look forward to you we apricated your feedback

4/10 Poor

Steve

Business traveler
Disliked: Cleanliness, property conditions & facilities
Room smells funky. Everything old and dated. Bed uncomfortable and saggy
Stayed 1 night in Jun 2023
Response from USA INNS OF AMERICA on 2023/6/27
so sorry for unconvinance

6/10 Okay

Richard

Stayed 1 night in Jun 2023
Response from USA INNS OF AMERICA on 2023/7/15
Thanks for staying with us

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
We would definitely stay here again. Easy to get to it and close to food and shopping. The staff was extremely friendly and helpful.
Stayed 1 night in Jun 2023
Response from USA INNS OF AMERICA on 2023/6/25
thanks for staying with us we look forward to youagain

2/10 Terrible

Charles, xenia

Stayed 1 night in Jun 2023
Response from USA INNS OF AMERICA on 2023/7/15
thanks

8/10 Good

Lee

Stayed 2 nights in Jun 2023
Response from USA INNS OF AMERICA on 2023/7/12
thanks for staying with us

4/10 Poor

Deborah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Low rock
We don't mind older hotels if they are kept up. The bed was hard. Giving old people, who are 5ft8 and taller, below average height facilities (bed, sink, toilet, couch) just makes us cranky.
Stayed 1 night in Jun 2023
Response from USA INNS OF AMERICA on 2023/6/21
it's was king size bed so we don't think anything bigger then king size !!!nothing below average or cranky....

2/10 Terrible

hugh

Disliked: Staff & service, property conditions & facilities
I booked 4 weeks ago then went to uk...when i flew back.i went to check in and my room was given to someone else.i had to pay 120 dollars more for another hotel.after travelling for 24 hours i was not pleased......i should be compensated in some way
Stayed 1 night in Jun 2023
Response from USA INNS OF AMERICA on 2023/6/20
you book 2 rooms and cancel by you and we was calling you for conforms to you never pick up phone or never call back... so was your miscommunication still we try to help you set up you some where but you not apricated

4/10 Poor

Teresa

Traveled with partner
Disliked: Cleanliness
Staff was helpful enough but the room wasn't clean, the table and night stand were dirty, such as catsup on the top, the light over the sink barely worked, we had to use the bathroom light to see anything by the sink.
Stayed 1 night in Jun 2023
Response from USA INNS OF AMERICA on 2023/6/20
sorry for unconvince

8/10 Good

Peggy

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2023
Response from USA INNS OF AMERICA on 2023/6/20
Thanks for staying with us

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from USA INNS OF AMERICA on 2023/6/18
Thanks for staying with us

2/10 Terrible

Barbara

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Older property that has potential, but obvious no one cares. Our room above front desk area reeked of smoke, the hot tube in our room was gross, couldn't use the chair or couch to sit on- you fell in. Continental breakfast had no protein, and our room refrigerator was turned off by maid service the 3rd night, so we lost our food. Front desk is NOT manned in the morning, so no way to get a receipt. DO NOT go to this hotel. Room looked nice until you actually tried to live there.
Stayed 3 nights in Jun 2023
Response from USA INNS OF AMERICA on 2023/6/18
sorry for unconvinance also you can ask on desk for receipt

8/10 Good

Justin

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Descent but okay
Whole hotel could definitely be updated. Everything in the room is outdated and wouldn’t in the bestest shape. Bedsheets were a bit dirty and one hole was discovered. Some water found in the bathroom. Old tv still working but channel guide not accurate. So glad A/C and WiFi works. Super convenient off the highway and close to gas station. Would recommend if you are on a budget and wanted a hotel close to highway.
Stayed 1 night in Jun 2023
Response from USA INNS OF AMERICA on 2023/6/13
thank a lot

8/10 Good

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were satisfied
Stayed 1 night in Jun 2023
Response from USA INNS OF AMERICA on 2023/6/3
Thanks for staying with us we work hard to satisfy our customer and we apricated your feedback!

10/10 Excellent

Nada

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in May 2023
Response from USA INNS OF AMERICA on 2023/5/23
Thanks for staying with us and we appreciated your feed back

2/10 Terrible

Floyd

Disliked: Cleanliness, property conditions & facilities
This motel is run down and dirty. The tub was extremely slow draining. The faucet dripped. The motel needs maintenance, a full update and cleaned. I won't stay there again.
Stayed 1 night in May 2023
Response from USA INNS OF AMERICA on 2023/5/18
sorry for unconvinance

6/10 Okay

Danny

Traveled with partner
Disliked: Property conditions & facilities
Old furniture sheets were worn, bathroom was way to small, toilet was very low as well as the sink, needs updating.
Stayed 1 night in Mar 2023
Response from USA INNS OF AMERICA on 2023/3/23
thanks for opinion !!! need finance for upgrade!!!

8/10 Good

Mike

Liked: Cleanliness, staff & service, room comfort
Didn’t get off to a good start!
Big mix-up with my reservation where I didn’t get any help from Hotels.com or the hotel so not a good way to start off the trip! I wasn’t in my room very much during the two days so I’d say the accommodations were adequate. The staff could really work on their friendliness and hospitality.
Stayed 2 nights in Mar 2023
Response from USA INNS OF AMERICA on 2023/3/20
thanks for staying with us

4/10 Poor

tina

Traveled with family
The beds were so old they hurt your body to try and sleep on...and their were no curtains or drapes to pull for the parking lights not to come in the room
Stayed 3 nights in Mar 2023
Response from USA INNS OF AMERICA on 2023/3/20
thanks