Find Shopping Hotels in Grand Haven, MI

"Good location. Nice bar. Clean room"

"Nice stay"

"Clean room, comfortable bed, great room for the price."

"Clean, very nice staff"

"My husband and I needed a weekend away. The staff were very friendly, and helpful. We choose a king size room with jacuzzi. It wasnt inside the hotel, so if we wanted to use the pool or hot tub, we had to walk outside to get into the hotel. Not a big deal, but would have been a "good to know" type of thing in the description. The jacuzzi was nice, but didn't hold the water well, so while we were relaxing, you heard the water slowly draining out of the tub. We put plastic and a washcloth over the drain to help quiet the noise. Then it wouldnt drain unless I was holding down the drain lever. These issues were not horrible and I didnt put in a complaint because I was just glad to be away. The room was nice, I didn't hear neighbors, and the breakfast was okay. Glad to have a meal and not have to spend more money. Overall the hotel was nice and affordable. "

"Room was small but overall hotel was pretty cool. Great location, bed was ok but annoyed it was tough to get a cup of coffee in the morning and the espresso machine was down apparently….. would expect better from this hotel to get it fixed quickly or buy another one"

"couldn't seem to get our heater to throw out heat. finally after turning off and on again got it to work. second morning we woke up and room was freezing cold. discovered that the window trim was broken and cold air was pouring in and over powering any heat. notified the desk on departure."

"This was hands-down the best experience I have had at any hotel, ever. Every single staff member was friendly without being overbearing, my room was fantastic, the club lounge was well stocked and clean, the spa was INCREDIBLE and it truly was the perfect getaway. I want to mention Molly at the front desk. She was FANTASTIC. I don't know what kind of training JW puts their people through, but it was worth every penny. I walked away feeling like I had made a new friend. There was a line of people behind me, but she took her time explaining all amenities and made sure I was 100% happy before she moved on to the next guest. She deserves MASSIVE accolades as I'm sure her job is very difficult. I also had a 60 minute massage at Seraphina and it was FABULOUS. Dionte was my massage therapist and made sure I was completely comfortable throughout. We had a great chat while he worked and instinctively knew when I was getting sleepy. He worked out knots I have had for YEARS. I'm so grateful for his time and expertise. There's no question on if I'll be booking again. It was the perfect place to rest and relax, and I can't wait until I can return! "