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Reviews of Ponderosa Motel

2.5 out of 5
Ponderosa Motel
775 E Broadway St, Goldendale, WA

Reviews

8.4

Very Good

Rating 10 - Excellent. 297 out of 620 reviews" "
Rating 8 - Good. 210 out of 620 reviews" "
Rating 6 - Okay. 62 out of 620 reviews" "
Rating 4 - Poor. 36 out of 620 reviews" "
Rating 2 - Terrible. 15 out of 620 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Neal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Richard

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from Baljit on 2024/5/2
Thanks for staying with us and thank you for the review.

8/10 Good

Jolene

Enjoyed our stay. Decided to spend 2 nights and tour the area. Lots of beautiful scenery and some great restaurants nearby.
Stayed 1 night in Apr 2024
Response from Baljit on 2024/5/2
Thanks for staying with us and thank you for the review.

10/10 Excellent

Jolene

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to check in , plenty of parking. Comfortable beds. Microwave, refrigerator and Keureg-type coffee maker. Quiet even though the motel was full.
Stayed 1 night in Apr 2024
Response from Baljit on 2024/5/2
Thanks for staying with us and thank you for the review.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice family run place, decent, fabulous free full breakfast.
Stayed 1 night in Apr 2024
Response from Baljit on 2024/5/2
Thanks for staying with us and thank you for the review.

8/10 Good

Mark

Liked: Cleanliness, staff & service
The room was clean, functional and quiet. The breakfast was outstanding.
Stayed 1 night in Apr 2024

6/10 Okay

Kathleen, Missoula

Traveled with partner
This is an old time motel. We had a nice big room with kitchen. It was a little noisy but not bad. The breakfast room and breakfast were depressing.
Stayed 1 night in Apr 2024
Response from Baljit on 2024/5/2
Thanks for staying with us and thank you for the review.

8/10 Good

Jose Carlos

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Outdated but very clean
Stayed 1 night in Apr 2024
Response from Baljit on 2024/4/23
thanks for staying with us and thank you for the review.

10/10 Excellent

Paula

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not many lodging options in town. The Ponderosa is comfortable and clean. Staff are pleasant.
Stayed 1 night in Apr 2024
Response from Baljit on 2024/4/24
Thanks for the review.

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely facility for a great price! The continental breakfast was delicious and kept filled and watched over by a dilligent attendant. It was the perfect place to stay while vacationing to see the Maryhill Museum, Maryhill Winery, and the Goldendale Observatory.
Stayed 2 nights in Mar 2024
Response from Baljit on 2024/4/13
Thanks for staying with us and thank you for the great review.

10/10 Excellent

Heidi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is wonderful! Waffles, seasoned eggs and potatoes, biscuits and gravy, cold cereal and more. This is the best room and meal for the price.
Stayed 1 night in Mar 2024
Response from Baljit on 2024/4/13
Thanks for staying with us and thank you for the great review.

10/10 Excellent

Benito

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Baljit on 2024/3/22
Thanks for staying with us and thank you for the review.

10/10 Excellent

Michael

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager Michelle was very helpful in pointing out good dining and directions to downtown. She also puts out a marvelous breakfast buffet.
Stayed 1 night in Mar 2024
Response from Baljit on 2024/3/16
Thanks for staying with us and thank you for the great review.

8/10 Good

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Mar 2024
Response from Baljit on 2024/3/16
Thanks for staying with us and thank you for the great review.

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are spacious, many have kitchens. The beds are comfortable and the sheets are soft cotton. Each room is laid out differently so it’s always a surprise. Staff is very friendly and helpful. If there’s an issue, they take care of it promptly. It’s quiet and comfortable. One thing I would ask for in the future is that no Febreze or Glade air fresheners be used in my room because the artificial scents affect my sleep and cause coughing and sneezing. Next time I will put it outside the door right away instead of just trying to cope. It would be great if I could request a scent-free room ahead of time. I realize this is a specific request other patrons may not care about but it’s important to me. There are natural air fresheners that are effective and have fewer side effects. Only asking cause I like staying here and would love the accommodation. Thanks.
Stayed 1 night in Mar 2024
Response from Baljit on 2024/3/14
Thanks for staying with us and thank you for the feed back. Next time please let us know, when you make the reservation any special request. We want to make sure you sleep comfortably.

8/10 Good

Brian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt almost everything was near perfect, the breakfast was better than average, cleanliness was far above average, I guess I felt it should have been slightly less expensive, but it was not enough to keep me from returning if I return to Goldendale again.
Stayed 1 night in Mar 2024
Response from Baljit on 2024/3/14
Thanks for staying with us and thank you for the review.

8/10 Good

Stephen

Traveled with family and small children
Liked: Staff & service
Ponderosa Motel is our go-to accommodations every time we visit Goldendale, which is about once a quarter to get a look at the seasonal night sky via the Goldendale Observatory. There isn't a major difference between the rooms & facilities at Ponderosa Motel & the Days Inn just up the road, but the breakfast at PM tips it over the edge whenever we have a choice between the two locations.
Stayed 1 night in Mar 2024
Response from Baljit on 2024/3/14
Thanks for staying with us and thank you for the review.

10/10 Excellent

Sean

Stayed 1 night in Mar 2024
Response from Baljit on 2024/4/13
Thanks for staying with us and thank you for the great review.

10/10 Excellent

Tyler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel or motel ever!!! Awesome room with memory foam mattress with legit blankets, microwave and two fridges. Also the breakfast was amazing and the staff were very friendly.
Stayed 1 night in Feb 2024
Response from Baljit on 2024/2/28
Thanks for the review and thanks for staying with us.

6/10 Okay

Adam

Liked: Staff & service, amenities
Fast and easy to check in and out.
Stayed 1 night in Feb 2024
Response from Baljit on 2024/2/24
Thanks for staying with us and thank you for the review.

10/10 Excellent

Enrico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room
Stayed 1 night in Feb 2024
Response from Baljit on 2024/2/24
Thanks for staying with us and thank you for the review.

8/10 Good

Chin

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Baljit on 2024/2/7
Thanks for staying with us and thank you for the great review.

10/10 Excellent

Benito

Business traveler
Liked: Cleanliness, staff & service, amenities
Great
Stayed 6 nights in Jan 2024
Response from Baljit on 2024/1/26
Thanks for staying with us, and thank you for the great review.

8/10 Good

Renata

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024
Response from Baljit on 2024/1/24
Thanks for staying with us and than you for the great review.

6/10 Okay

gregorio

Stayed 1 night in Jan 2024
Response from Baljit on 2024/1/24
Thanks for staying with us and than you for the great review.

10/10 Excellent

Chris

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean ,nice rooms staff awesome ! Also the free breakfast is amazing ,real eggs ,potatoes juice coffee Fruit the whole works !
Stayed 1 night in Jan 2024
Response from Baljit on 2024/1/24
Thanks for staying with us and than you for the great review.

10/10 Excellent

Adelina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying at this hotel, and once again, we were very impressed. The rooms were quiet and clean, ensuring a peaceful and comfortable stay. The breakfast offered was good, with a variety of options to suit different tastes. Highly recommend for a pleasant experience!
Stayed 1 night in Dec 2023
Response from Baljit on 2023/12/30
Thanks for staying with us and thank you for the review

10/10 Excellent

Michael, Rockaway Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to my destination. Easy access to room and safe, warm entrance. Good, varied item breakfast.
Stayed 1 night in Dec 2023
Response from Baljit on 2023/12/30
Thanks for staying with us and thank you for the review

4/10 Poor

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities
Avoid if you can
I lived here for two weeklong stays when my rental house had issues and first off its filthy. Mold overgrowing on bathroom windowsill, giant splotches of soap in bath, glue traps for bugs under bed that my cat got stuck on (not pet safe), and obviously vacuuming is spotty. The floors are old and dirty so they feel sticky / oily. The tv didnt work, one burner on the stove didnt work, and the shower never got above body temp. All this for $100 a night - not worth it! And as an added kicker we removed 3 feather pillows i was allergic to, placing them on the maids cart. The hotel billed us for them and didnt inform us - we called when we saw the charge and were told they would refund the $75. Its been a month and despite 5+ calls and an in person visit they still wont return our money. Every time its a different story. Today they offered to refund half but again I doubt they will. I feel so taken advantage of. Avoid this place if you can
Stayed 7 nights in Oct 2023
Response from Baljit on 2024/1/24
Why you stayed two weeklong, if it was that bad.

6/10 Okay

Kenneth

Liked: Staff & service
Stayed 3 nights in Nov 2023
Response from Baljit on 2023/11/29
Thanks for staying with and thank you for the review.

10/10 Excellent

Vivek Shankar

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Baljit on 2023/11/29
Thanks for staying with us and thank you for the review.

10/10 Excellent

Michael, South Jordan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice for a hotel near The Dalles. Nothing fancy but clean rooms and an excellent excellent breakfast . The nice lady over the breakfast was so accommodating and so friendly. Wow, best motel breakfast ive had.
Stayed 1 night in Nov 2023
Response from Baljit on 2023/11/29
Thanks for staying with us and thank you for the review.

4/10 Poor

Kristina, Seattle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Baljit on 2023/11/29
Thanks for staying with us and thank you for the review.

8/10 Good

Lonny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Baljit on 2023/11/19
Thanks for staying with us and thank you for the review.

8/10 Good

Gerri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We found this stay clean and friendly.
Stayed 1 night in Nov 2023
Response from Baljit on 2023/11/13
Thanks for staying with us and thank you for the review

10/10 Excellent

Joshua

Stayed 1 night in Nov 2023
Response from Baljit on 2023/12/30
Thanks for staying with us and thank you for the review.

10/10 Excellent

Leona

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast. Comfortable beds. Need tv in bedroom not just in living room
Stayed 2 nights in Nov 2023
Response from Baljit on 2023/11/12
Thanks for staying with us and thank you for the great review.

10/10 Excellent

Katrina

Traveled with family and small children, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very nice name roomy clean and the breakfast was definitely a 10/10 I highly recommend this place if you get the chance
Stayed 1 night in Nov 2023
Response from Baljit on 2023/11/12
Thanks for staying with us and thank you for the great review.

8/10 Good

Brian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was large with a separate bedroom. Also it had a good sized fridge. The room was extremely clean and the internet worked well.
Stayed 1 night in Oct 2023
Response from Baljit on 2023/11/12
Thanks for staying with us and thank you for the great review.

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Baljit on 2023/11/12
Thanks for staying with us and thank you for the great review.

8/10 Good

Julie

Traveled with family
Best continental breakfast!
Stayed 1 night in Oct 2023
Response from Baljit on 2023/11/12
Thanks for staying with us and thank you for the great review.

10/10 Excellent

Deanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice rooms and breakfasts. The office staff is really kind, the breakfast staff was really nice. The property has been remodeled. We stayed in a kitchenettte and the room was very adequate. Some of the furniture is older and worn but it was still comfortable.
Stayed 3 nights in Oct 2023
Response from Baljit on 2023/11/12
Thanks for staying with us and thank you for the great review.

10/10 Excellent

Robert

Convenient location. Clean and well maintained. Now I am going to have a free breakfast. Enjoy your stay here!
Stayed 1 night in Oct 2023
Response from Baljit on 2023/11/12
Thanks for staying with us and thank you for the great review.

6/10 Okay

Allison

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from Baljit on 2023/11/12
Thanks for staying with us and thank you for the great review.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Clean and quiet.
Stayed 1 night in Oct 2023
Response from Baljit on 2023/11/12
Thanks for staying with us and thank you for the great review.

2/10 Terrible

Jesse

Disliked: Cleanliness, staff & service, property conditions & facilities
Place has bed bugs!
Stayed 1 night in Oct 2023
Response from Baljit on 2023/11/12
Thanks for staying with us and thank you for the great review.

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for money. Older premises but very well taken care of
Stayed 1 night in Oct 2023
Response from Baljit on 2023/11/12
Thanks for staying with us and thank you for the great review.

4/10 Poor

Charity

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Food scraps on the floor. Black hair built up around shower floor/wall. Hair on sheets.
Stayed 1 night in Oct 2023
Response from Baljit on 2023/11/12
Thanks for staying with us and So sorry you had bad experience. I will look into this.

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Baljit on 2023/10/12
Thanks for staying with us and thank you for the review.

10/10 Excellent

Doug

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tina, did a great great accommodating our needs. Will stay here again.
Stayed 1 night in Oct 2023
Response from Baljit on 2023/10/12
Thanks for staying with us and thank you for the review.