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太平洋海景度假飯店的評分

4 out of 5
太平洋海景度假飯店
5 Woodroffe Avenue, Main Beach, QLD

評論

9.0

太棒了

10 分，有夠讚；695 則評論中有 415 則" "
8 分，不錯哦；695 則評論中有 220 則" "
6 分，一般般；695 則評論中有 40 則" "
4 分，不太好；695 則評論中有 15 則" "
2 分，很糟糕；695 則評論中有 5 則" "

8.8/10

整潔度

8.6/10

員工素質

8.8/10

設施服務

8.6/10

住宿環境和硬體

8.2/10

環保程度

評論

4/10 不太好

Kwok Leung

家庭旅遊
喜歡：員工素質
不喜歡：住宿環境和硬體
Disappointed conditions
The apartment has a nice view but the conditions were pretty bad. One of the toilets was leaking that needs repairing and closed for 2 days out of 3 days we stayed. One of the bed head block was falling down, carpet was wet (I was informed it was due to air conditioning leaking), all remote didn’t work, poor wifi and more. Pretty disappointed. However, the reception and staff were very friendly but that cloud not compensate the poor conditions of the apartment
於 2021 年 12 月住了 3 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 8 月住了 3 晚
Pacific Views Team 於 2019年9月1日回覆
THANK YOU

10/10 有夠讚

shuk yin

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
千萬不能遲交房
地方很大很舒適，但遲了退房會自行將我們所有行李扔出房外，我們遲了1小時交房，但最多付錢比遲check out 的費用，但把行李扔出走廊，把整個開心的住宿扣了很多分。
於 2019 年 8 月住了 3 晚
Pacific Views Resort 於 2019年8月27日回覆
Thank You for the feedback Shuk. Unfortunately we had to place the luggage on a trolley for you as it was two hours after your check out time and we had no notification of your plans to have a late checkout.

10/10 有夠讚

Wong

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Marvellous view!!!
於 2019 年 7 月住了 3 晚
Pacific Views Team 於 2019年8月8日回覆
Thank you very much Wong!

10/10 有夠讚

YUK SIM

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very nice view
於 2019 年 2 月住了 7 晚
Pacific Views Team 於 2019年3月1日回覆
Thank you so much Yuk

10/10 有夠讚

ZHILING

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
能看到海，景色不错。离热闹区域有点点距离，但是还是算方便的
於 2019 年 1 月住了 6 晚
Bryce - Resort Manager 於 2019年2月9日回覆
Thanks For the Great Review ZHILING!

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 8 月住了 6 晚
Stephen and Team 於 2018年8月19日回覆
Hi, Thank you for your review. We look forward to seeing you again. Wishing you well, Stephen and Team

8/10 不錯哦

Irene，Hong Kong

喜歡：整潔度、住宿環境和硬體和客房舒適度
房間寬敞，廚房設備齊全，整潔舒適，露台寬敞，私隱度高，海景一流，步行一分鐘便可到沙灘看日出。可惜未有提供任何房間服務，例如換毛巾須要繳費，服務似自助渡假屋多於酒店
於 2018 年 8 月住了 4 晚
Stephen and Team 於 2018年8月15日回覆
嗨，谢谢你写评论，我们很高兴你喜欢你的假期。 在澳大利亚服务式公寓设施齐全，但每周或在住宿结束时提供服务，而酒店每天提供服务，但规模小得多，不带厨房，洗衣房等。我们遵循这个标准，所以我们的价格是 与其他服务式公寓运营商相比。 我们祝福你，斯蒂芬和团队

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice apartment close to the beach
The apartment is neat and tidy. It is well equipped with washing machine and dryer. It is very close to the main beach (just across the road), my children is very happy for the easy access. The sunrise view at the balcony is beautiful! It is located at the main beach area, which takes some time to go to the surfers paradise and shopping centers... we found this as a credit as we enjoyed the quiet surroundings.
於 2017 年 7 月住了 4 晚
Stephen and Furie 於 2017年8月6日回覆
Hi , Thank you for your wonderful review. We are very happy to hear that you enjoyed your stay and had everything you needed. Wishing you well, Stephen and Furie

6/10 一般般

真實旅客

喜歡：整潔度、員工素質和住宿環境和硬體
還可以
盥洗用品和茶包只附第一晚，之後要用購買的。
Management 於 2017年4月18日回覆
谢谢您，对于您的评论。 在澳大利亚，服务式公寓不同于酒店，每周不提供服务。 我们在第一晚设置了足够的设施。 这是因为公寓被管理而不是拥有，我们并没有将价格的每日公寓的服务费用增加到额外的设施。 我们希望你们好，我们遵循这个程序，因为它是在其他服务式公寓做的。 我们祝你好，斯蒂芬和富丽

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
很好的住宿
房間大，舒適，景觀一流。
General Manager 於 2017年1月26日回覆
Hi, Thank you for your positive feedback, we are happy to hear that you enjoyed your holiday with us. Wishing you well, Stephen and Furie

10/10 有夠讚

Hau Yee

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
物超所值，無敵大海景，必定再次入住！！
超級無敵大海景，非常美。 有免費WIFI，各式各樣廚具，洗衣乾衣機，免費泊車，員工友善，沒有挑剔既地方！ 肯定再次入住！！

6/10 一般般

真實旅客

10/10 有夠讚

Tan，上海

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
非常好的酒店舒适，我们订的套房每间房间看到海太漂亮了

8/10 不錯哦

To

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

China man，China

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
位置極佳服務一流
性价比很高, 会再入住

10/10 有夠讚

SS

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

Tracy，Kerikeri

親子旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
不喜歡：整潔度
The room itself was in need of repair (holes in walls patched with tissue paper and the like) and deep clean. The single beds are about to fall apart. The carpets were stained and worn almost threadbare. The owners of the unit should be ashamed of the state of it. I cleaned what I could so that we could feel comfortable there. I would have asked to move but felt sorry for the managers and whoever might get the room next. The reception/managers were awesome however and the facilities outside of the room were excellent, the pools were beautifully clean and functional. Parking was secure. It's a great location with beach access immediately across the road.
於 2024 年 4 月住了 5 晚

8/10 不錯哦

Diane

於 2024 年 4 月住了 9 晚

8/10 不錯哦

Audrey

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Love the big indoor pool, so nice to swim lengths and very rarely is it crowded.
於 2024 年 3 月住了 19 晚

10/10 有夠讚

Thuy

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 7 晚

6/10 一般般

Sean

團體旅遊
喜歡：整潔度和設施服務
Close to surfer's paradise and Tedder st shops
於 2024 年 3 月住了 4 晚

8/10 不錯哦

Jakob

情侶出遊
喜歡：員工素質、設施服務和住宿環境和硬體
Staff was very helpful with any concerns we had. Internet wasn’t the best, loosing connection intermittently nearly every day from 18:00 with poor or no connection in the bedroom. Facility is very convenient with every thing needed for self catering. Close to beach and eateries with in walking distance. Would recommend place to stay.
於 2024 年 2 月住了 15 晚

6/10 一般般

Astry

團體旅遊
不喜歡：整潔度
great location beach across the street
於 2024 年 2 月住了 11 晚

10/10 有夠讚

Kristin

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Really enjoyed our time here. Great location if you are not wanting to be in the thick of it, close to Southport Surf Lifesaving Club and Tedder Ave. Staff were friendly, there is easy and free parking, great views and all round an awesome value place to stay while on the Gold Coast. We would have no hesitation staying here again.
於 2024 年 2 月住了 4 晚

10/10 有夠讚

Frank-Alexis

家庭旅遊
喜歡：員工素質
不喜歡：整潔度
於 2024 年 2 月住了 15 晚

10/10 有夠讚

Trevor

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great property Right on beach and close to lots of restaurants on Tedder avenue
於 2024 年 2 月住了 5 晚

10/10 有夠讚

Lynette

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Great position, lovely views
於 2024 年 2 月住了 4 晚

10/10 有夠讚

Gail

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 2 晚

4/10 不太好

Akshay

家庭旅遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
Excellent location, amazing view and good staff service However the problem is with the apartment quality. I am not sure where to start 1. Carpet is really dirty 2. Rusted balcony doors 3. Uncleared outdoor, dining and other tables 4. Scuff marks across the house 5. Broken plates and glasses 6. Overall dirty apartment It’s not worth of money you pay for the quality of the apartment.
於 2024 年 1 月住了 4 晚

10/10 有夠讚

Jill

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 3 晚

8/10 不錯哦

Mark

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location and great view. Parts were a little rundown. Carpets needed to be redone and furniture needed upgrading.
於 2024 年 1 月住了 7 晚

8/10 不錯哦

Kerrie

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good location
Great location
於 2023 年 12 月住了 7 晚

2/10 很糟糕

真實旅客

商務旅客, 家庭旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Roaches, roaches and more roaches!
Booked a stay with my family while I was on business in the Gold Coast and I was attracted by the size and views that were promised. One thing that I didn’t plan for was the infestation of roaches in the unit! From the moment we arrived we realized that it didn’t look like the pictures. It had a musty smell and was very dated. The view was fabulous so we decided to make the most of it. My daughter noticed a bunch of spiders so we started to vacuum them up. The area is fabulous so we decided to go to the beach. On our return we started to see the little critters scurrying across the floors. We quickly grabbed the vacuum to try to contain them. But to our surprise they kept coming. They were in the bathrooms, kitchen, and it seemed everywhere we looked. At this point all the staff had long left so we were not able to let anyone know. It was so bad that I decided to pack up and leave immediately. After loading the car up with the bags my son went back up to check if there was anything left. As luck would have it he got stuck in the elevator. It was late so it took 2 hrs for the service team to get him out. The next day when speaking to the manager he said this was normal in the area but they have never had this problem before which was a lie as after searching I saw others make the same complaint. He offered to clean the room but I said hell no and demanded a refund. A word of wisdom. Until they renovate this place stay away!
This is what you can look forward to here.
於 2023 年 12 月住了 5 晚

10/10 有夠讚

Danielle

喜歡：員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 3 晚

10/10 有夠讚

Sanjay

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location and lovely views.
於 2023 年 12 月住了 6 晚

10/10 有夠讚

Annette

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 5 晚

10/10 有夠讚

Elaine

喜歡：整潔度、員工素質和住宿環境和硬體
Great ocean view, clean and friendly staff
於 2023 年 12 月住了 3 晚

10/10 有夠讚

Gina

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The management was very accommodating to all my requests Thankyou had a lovely stay Regards Gina
於 2023 年 12 月住了 4 晚

8/10 不錯哦

graham

喜歡：員工素質
Shower dirty. Table leg broken on arrival. Taps in bath loose Scuff marks on walls Windows dirty
於 2023 年 12 月住了 7 晚

10/10 有夠讚

John

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 7 晚

8/10 不錯哦

Koichi，Shibuya-ku

喜歡：整潔度和員工素質
Great view and wonderful location. It’s just too bad that not all of the gas burners were working on the gas range.
於 2023 年 10 月住了 3 晚

4/10 不太好

Kylie

親子旅遊
不喜歡：整潔度、員工素質和住宿環境和硬體
Carpets had apparently been cleaned the morning we were arriving. Withojt being told we went to our room to find the unit closed up with drenched carpet, musk smell and noone at reception to help nor on phones because it was after 4pm. Needed to wait until monday before we could get help (checkout day) we were given 1 night stay as renumeration however after paying for the 2 nights it was a let down. The outdoor pool is tiny and cramped in a small fenced area. Indoor pool is better but in a very bare room where you feel like your in a bathroom. The lady that works there laughed at my face when i asked for help with the carpets, stating i am lucky to be there at all because we were late for checkin?? (Which we werent according to their facts printed on our booking invoice). Very much would recommend elsewhere.. only plus is the view which is slowly being impeded by buildings now.
於 2023 年 11 月住了 2 晚

10/10 有夠讚

Joseph

喜歡：整潔度、員工素質和住宿環境和硬體
Fantastic place. I'll be back again
於 2023 年 11 月住了 7 晚

8/10 不錯哦

Rakesh

家庭旅遊
喜歡：員工素質、住宿環境和硬體和客房舒適度
不喜歡：整潔度
Ocean view on Gold Coast
Great ocean view with deck. Unfortunately the apartment wasn’t cleaned properly before our move in and small cockroaches were in the kitchen 😨. After spending first 2hrs spraying and wiping the kitchen top and moping the floors the rest of the stay was great. The front desk was sympathetic the next morning when I mentioned the state of the apartment. Overall great Ocean view but another Sun-lounger for and deck and a cleaning inspection both indoor and deck furniture would make things much more pleasant for guests. We were 5 people with an extra bed that somehow was oversighted. Luckily we checked in just before 5pm when reception closes. I that picked at check in time and was resolved as soon as we reached the room. Suggest if you have any special request like extra bed etc then try checking in when reception is attended so any oversight is resolved without any stress.
於 2023 年 11 月住了 4 晚

8/10 不錯哦

Melissa

商務旅客
喜歡：住宿環境和硬體和客房舒適度
Immediate proximity to beach
Just across the road from the beach, this location cannot be beat at Main beach. With a great cafe at ground level and excellent pool/spa/sauna available would recommend. Just some issues with cleanliness of appliances: fans, sandwich press, coffee maker. Television in lounge did not display local channels at all, and only 4 channels. Limited office hours.
於 2023 年 10 月住了 6 晚

10/10 有夠讚

Stephen

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Best part of the GC
Fantastic apartment, great views, great location with dining options a plenty
於 2023 年 11 月住了 4 晚

10/10 有夠讚

wayne

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Comfortable
Very comfortable spacious unit great views friendly helpful staff especially Chris who sorted out the Foxtel problem overall a nice place to stay will return.
於 2023 年 10 月住了 2 晚

10/10 有夠讚

Paul

喜歡：整潔度、員工素質和住宿環境和硬體
Just a wonderful staycation!
於 2023 年 10 月住了 4 晚

10/10 有夠讚

Greg

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 4 晚