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Reviews of Marriott Vacation Club at Surfers Paradise

5 out of 5
Marriott Vacation Club at Surfers Paradise
158 Ferny Ave, Surfers Paradise, QLD

Reviews

8.8

Excellent

Rating 10 - Excellent. 107 out of 171 reviews" "
Rating 8 - Good. 41 out of 171 reviews" "
Rating 6 - Okay. 12 out of 171 reviews" "
Rating 4 - Poor. 6 out of 171 reviews" "
Rating 2 - Terrible. 5 out of 171 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness
Best thing is the amazing pool area and the gym. View was excellent too.
Stayed 1 night in Apr 2024

4/10 Poor

JAE WOOK, LOGAN

Liked: Cleanliness
Stayed 2 nights in Jan 2024
Response from MVW on 2024/3/12
Thank you JAE WOOK for the kind feedback. We look forward to welcome you again at Marriott Vacation Club at Surfers Paradise!

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Jan 2024
Response from MVW on 2024/3/12
Thank you Kathleen for the kind feedback. We look forward to welcome you again at Marriott Vacation Club at Surfers Paradis

8/10 Good

Peter

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024
Response from MVW on 2024/3/12
Thank you Peter for the kind feedback. We look forward to welcome you again at Marriott Vacation Club at Surfers Paradis

10/10 Excellent

Vedran

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great ammenities best salt and fresh water pools with fish and sand. Great location for family.
Stayed 5 nights in Nov 2023

10/10 Excellent

Ross

Liked: Cleanliness
Stayed 8 nights in Nov 2023
Response from Tony on 2023/11/16
Thank you Ross for taking your time for the feedback.We look forward to welcome you again at Marriott Vacation Club at Surfers Paradise!

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Tony on 2023/10/23
Thank you John for the kind feedback and we look forward to welcome you again at Marriott Vacation Club at Surfers Paradise!

10/10 Excellent

Heidi

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from MVC on 2023/10/2
Thank you Heidi for your kind feedback. We look forward to welcome you again at Marriott Vacation Club at Surfers Paradise!

6/10 Okay

Sharon

Disliked: Cleanliness, property conditions & facilities
Response from Tony on 2023/8/14
Thank you Sharon for your kind feedback and we look forward to welcome you again at Marriott Vacation Club at Surfers Paradise!

2/10 Terrible

Janice

Stayed 1 night in Aug 2023
Response from MVW on 2023/9/1
Thank you for the feedback. We look forward to welcome you again at Marriott Vacation Club at Surfers Paradise

8/10 Good

Luana Katherine

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, except the pushy person trying to make us sign up for timeshare as soon as we arrived
Stayed 7 nights in Jul 2023
Response from Tony on 2023/7/14
Thank you Luana Katherine for your kind feedback.We look forward to welcome you again at Marriott Vacation Club at Surfers Paradise!

8/10 Good

Iman

Stayed 4 nights in Jun 2023
Response from Tony on 2023/8/4
Thank you Iman Bayat for your feedback, we look forward to welcome you again at Marriott Vacation Club at Surfers Paradise!

10/10 Excellent

DEAN

Stayed 7 nights in May 2023
Response from Tony on 2023/6/8
Thank you DEAN for the kind feedback.We look forward to welcome you again at Marriott Vacation Club at Surfers Paradise!

10/10 Excellent

Carmen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property and very comfortable rooms.
Stayed 1 night in Apr 2023
Response from MVW on 2023/4/28
Dear Carmen,Thank you for the kind feedback with your stay with us.We look forward to welcome you again at Marriott Vacation Club at Surfers Paradise!

10/10 Excellent

Dee

Liked: Cleanliness
Stayed 1 night in Mar 2023
Response from MVW team on 2023/3/19
Thank you Dee for the kind feedback and we hope you enjoyed staying with us.We look forward to welcome you again at Marriott Vacation Club at Surfers Paradise!

10/10 Excellent

Aaron

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The pool area, architectural aspect, location and staff. The rooms were a little dated.
Stayed 1 night in Feb 2023
Response from Tony on 2023/2/27
Dear Aaron,Thank you for the kind feedback! We hope you enjoyed your stay with us. Refreshing our rooms are in our pipeline for better guest experience.We look forward to welcome you again at Marriott Vacation Club at Surfers Paradise soon!

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The quality and ambience is worth paying for. The seafood beffet although good wasnt a reflection of value
Stayed 7 nights in Jan 2023
Response from MVC on 2023/1/25
Thank you David for the kind feedback! We look forward to welcome you again at Marriott Vacation Club at Surfers Paradise!

10/10 Excellent

Dean

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Location
Response from MVW on 2022/11/18
Thank You Dean for the feedback and we look forward to your stay with us again at Marriott Vacation Club at Surfers Paradise!

10/10 Excellent

Zoe

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2022
Response from MVW on 2022/10/28
Thank you Zoe and looking forward to welcome you again at Marriott Vacation Club at Surfers Paradise!

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Oct 2022
Response from MVW on 2022/10/28
Thank you Rebecca and looking forward to welcome you again at Marriott Vacation Club at Surfers Paradise!

8/10 Good

Jue

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Sep 2022
Response from MVW on 2022/10/28
Thank you Jue and looking forward to welcome you again at Marriott Vacation Club at Surfers Paradise!

10/10 Excellent

Kiesha

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
People were nice and service was really good
Stayed 1 night in Sep 2022
Response from MVW on 2022/10/28
Thank you Kiesha and looking forward to welcome you again at Marriott Vacation Club at Surfers Paradise!

10/10 Excellent

Bob

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent resort for a relaxing and refreshing vacation.
Stayed 6 nights in Sep 2022
Response from MVW on 2022/10/28
Thank you Bob and looking forward to welcome you again at Marriott Vacation Club at Surfers Paradise!

2/10 Terrible

Christopher

Stayed 1 night in Jul 2022

2/10 Terrible

Amanda

Traveled with family
Disliked: Amenities, property conditions & facilities
I booked for 7 people $1500 one night we get 2 double beds and 2 fold out lounges. Nothing for the 7 th person. Rang reception they said they would bring us fold up beds never did. The beds were so uncomfortable no water in the room no bar fridge. 2 light blankets for each additional bed. No 24 hr room service place outdated. Staff were awesome though. Bad facilities etc. No discount given for room. Never again
Stayed 1 night in Jul 2022

10/10 Excellent

Evin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good management really good thank you customer service
Stayed 6 nights in May 2022

8/10 Good

Kathleen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Apr 2022

8/10 Good

Sam

Stayed 4 nights in Apr 2022

10/10 Excellent

Kris

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Adrian

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The lagoon with the live fish was the best pool I've seen at a hotel. The kids loved it!
Stayed 5 nights in Apr 2022

10/10 Excellent

dr amy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2022

8/10 Good

Shane

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We always stay here and we love it and so does our little boy. The beach pool is great for the little ones.
Stayed 7 nights in Apr 2022

10/10 Excellent

Peter

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Top quality resort. Family loved it.
Stayed 1 night in Apr 2022

8/10 Good

Craig

Stayed 2 nights in Apr 2022

8/10 Good

Luis Pedro Flores

Traveled with partner
Liked: Amenities, property conditions & facilities
I really liked the hotel’s entrance and the saltwater pool with sand and fish in it. The service was great but the rooms were outdated. The food was not great and very expensive. I don’t mind paying for great food but this wasn’t even good. The buffet breakfast was one of the worst I’ve had in a 5 star hotel.
Stayed 2 nights in Mar 2022

10/10 Excellent

Rachelle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The pool and pool bar were very nice. We were also recommended the restaurant which was so much fun. The lady who checked us in was lovely (Andrea) and she handled everything throughout our stay. So sweet and great with suggestions.
Stayed 3 nights in Mar 2022

8/10 Good

Steven

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, awesome swimming pools . Neat and tidy rooms . The only part that’s a bit of a miss is the parking . They charge extra to park which is a bit rich
Stayed 2 nights in Feb 2022

10/10 Excellent

Stewart, Helensvale

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
We love coming here for getaways yet gardens around pool and pool side needs some renovations. Still overall a great place to relax close to everything.
Stayed 1 night in Feb 2022

10/10 Excellent

Tanya

Liked: Cleanliness, amenities, property conditions & facilities
A little out from the main strip but still walking distance to the beach
Stayed 2 nights in Feb 2022

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pool areas are great, seafood buffet was disappointing, overall restaurant was poor with exception of the Japanese restaurant part was very good. Staff were very polite and helpful, rooms were good with great views
Stayed 7 nights in Feb 2022

10/10 Excellent

Carla

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property good for Kids
Stayed 1 night in Jan 2022

10/10 Excellent

Chris

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Awesome place to stay for families.
Stayed 5 nights in Jan 2022

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s one of the best hotel resorts in the gold coast Love staying here
Stayed 2 nights in Jan 2022

10/10 Excellent

Renee

Stayed 4 nights in Jan 2022

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pool area is fantastic. Staff are very friendly. The room was very clean but a bit outdated. We ordered a few things from the restaurant and bar menu, they were ok but not great and not exactly as described on the menu.
Stayed 1 night in Jan 2022

10/10 Excellent

Kristina

Stayed 4 nights in Jan 2022

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness
Stayed 4 nights in Dec 2021

10/10 Excellent

Nathan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Dec 2021

10/10 Excellent

Song Ee

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great pool for kids -everything excellent
Stayed 5 nights in Jun 2021