「We had an amazing experience at Meriton Suites Broadbeach, thanks to the outstanding service from Bernatte and Jian. As a family of three, traveling with our energetic 5-year-old, we truly appreciated their cheerful and helpful attitude. They made the process of switching to a higher-floor room effortless and stress-free.
What stood out even more was how thoughtful and understanding they were, always sharing empathy and ensuring our needs were met. Their warm and professional approach made...
「Everything is perfect except for the air conditioning in room 701, which feels a bit dirty. After turning it on, the air quality is very poor and needs to be cleaned.」
「The hotel is newly opened, the designs are excellent with a great vibe. I made the booking knowing new hotel may have glitches and expecting some "surprises". It turned out to be true as my room had an entire electricity blackout during the night with the air ventilation also stopped functioning. It was certainly not a good experience to say the least.
The next morning I went to the front desk to report this, led by Jessica, the front desk staffs were very understanding and patience to help...
"We had an amazing experience at Meriton Suites Broadbeach, thanks to the outstanding service from Bernatte and Jian. As a family of three, traveling with our energetic 5-year-old, we truly appreciated their cheerful and helpful attitude. They made the process of switching to a higher-floor room effortless and stress-free.
What stood out even more was how thoughtful and understanding they were, always sharing empathy and ensuring our needs were met. Their warm and professional approach made our stay incredibly enjoyable, and we are truly grateful for their support.
Highly recommend their hospitality to anyone staying at Meriton Suites Broadbeach!"
