Property is not well maintained.. Carpet was very dirty..No cleaning provided throught out our stay... Don't recommend to anyone
Satya
於 2025 年 4 月住了 4 晚
8/10 不錯哦
KOUKI
2025 年 3 月 30 日
KOUKI
於 2025 年 3 月住了 3 晚
8/10 不錯哦
Annette
家庭旅遊
2025 年 2 月 17 日
喜歡:員工素質
Location to tram station. Beach, dining options is fantastic, nothing wrong with the room but it is a little tired, needs a paint, mould in grout in shower, fridge cupboard swallon. cavity in bathroom ceiling leaked into the shower when it rained.
Annette
於 2025 年 2 月住了 4 晚
4/10 不太好
真實旅客
家庭旅遊
2025 年 2 月 12 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2025 年 2 月住了 4 晚
8/10 不錯哦
Ben
家庭旅遊, 親子旅遊
2025 年 1 月 7 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good
Ben
於 2025 年 1 月住了 5 晚
4/10 不太好
Titapa
親子旅遊
2024 年 12 月 15 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I found lot of cockroaches in the room and bathroom. I contact owner and asking for change the room but they sent cleaner instead. But after we came back to cockroaches still in bathroom, they sent another cleaner but anyways those cockroaches gone. But next morning another cockroaches came again. This is very disgusting. The room smell bad, carpet very yucky. Only one good thing is location just 2-3 minutes to beach closed to shopping area and have tram stop nearby.
Titapa
於 2024 年 12 月住了 5 晚
6/10 一般般
Ben
2024 年 11 月 18 日
Ben
於 2024 年 10 月住了 3 晚
4/10 不太好
John
2024 年 10 月 28 日
We were in room 925 and it requires a full refurb. Lucky I was only sleeping there although the bed was not very comfortable either
John
於 2024 年 10 月住了 4 晚
10/10 有夠讚
Michael
商務旅客
2024 年 10 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was clean and had the amenities and the checkin was smooth and fast and i had no problems with my stay
Michael
於 2024 年 10 月住了 3 晚
6/10 一般般
Vidya
親子旅遊
2024 年 9 月 30 日
不喜歡:員工素質和住宿環境和硬體
Location is good , Parking is an issue, no cleaning entire stay, old and outdated onside, Maintenance needs attention. Ok but not good.
Vidya
於 2024 年 9 月住了 3 晚
2/10 很糟糕
Jan Maree
2024 年 9 月 28 日
不喜歡:整潔度、員工素質和住宿環境和硬體
This property needs a good make over! Old and outdated. Lack of information about the property as no car park no fresh linen fridge and wardrobes were terrible.
Jan Maree
於 2024 年 9 月住了 5 晚
10/10 有夠讚
Chris Judy
2024 年 9 月 23 日
喜歡:整潔度和住宿環境和硬體
Chris Judy
於 2024 年 9 月住了 7 晚
8/10 不錯哦
Sharon
家庭旅遊
2024 年 8 月 5 日
喜歡:客房舒適度
Okish
Stayed here for 4 nights. Room was spacious. Room was not cleaned during our stay or no new towels given. Room could do with fresh painting.
Sharon
於 2024 年 7 月住了 5 晚
2/10 很糟糕
Karen
2024 年 7 月 18 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
DO NOT RECOMMEND… Unsafe and unhealthy.
My experience here was disgusting.
The worst part was a cupboard that had direct access into a wall cavity containing electrical wiring, extreme dust and filth. When I spoke to the agent I was informed the air co dictionary didn’t work therefore they had to leave that access for people to manually adjust the air conditioning. The cupboard door to this electrical access did not even close. NOT SAFE!!
There was black mould in the bathroom under the sink and around the bath/shower. There was a window covering held up by a bandaid in the bathroom.
The worst part was the manager refused to take my call after the first phone call and refused to respond to my messages other the “Sorry, no refund”
I called Mantra but they had no control as it is a privately owned apartment in the building.
Tried calling Mantra person I was told could help, left several messages. Nothing!!
Hotels.com are currently investigating.
I DO NOT RECOMMEND THIS ACCOMODATION!!!!
Worst experience and was left stranded as I was not prepared to stay in an unsafe apartment.