Find Hotel with a Concierge in Gloucester, MA

"Everything was great!!! I’ve stayed at this hotel many times as a frequent traveler."

"We loved our stay at the Hawthorne! We loved the convenient/free parking, the friendly staff, the clean room, the bed was comfortable. We loved having a bar/restaurant on the property. Our only complaint, although a big one, was the heat in the room. We understand it’s an old hotel so it’s difficult to update the heating and cooling system, but it was very, very hot in our room. We were able to get some relief by opening the window, but then it was noisy. "

"It was a great stay. Nice room. The only complaints was that it was so hot in the room and cold outside. You couldn’t adjust the temperature because they said “the air conditioning had not been turned in for the season”. We kept the heat on 65 degrees and it stayed well over 73. Also could use either a full shower door or a shower curtain. Location was great. "

"Room 331 has unfinished areas multiple spots on the walls . Cobb webs on the lamp shades so I can only assume house keeping doesn’t clean properly. The bath drain would not stay in the up position over filling during shower . Manager was notified . But strongly doubt she will follow through on complaint. "

"The hotel was perfect, we loved everything about it !!"

"The rooms are fresh and spotlessly clean. Great views of the Annisquam River. Nice location outside of town. The staff was fantastic. We love the marina vibe. We stayed in January when the restaurant is only open a couple of days a week - we'll hit that up next time. We dined nearby at The Causeway - great local spot, small and BYOB."

"The room was clean, but the outside of the building our room was in, behind the inn, was run down and the back of the inn was in disrepair. Not a very pleasant experience. "