I am incredibly disappointed with my recent stay at your hotel. I spent just one night there, and to my horror, I discovered bed bugs in my room. Not only was this experience disturbing, but it also led to significant skin issues and irritation that have persisted for over a week. I even had to see a doctor due to the severity of the situation.
I will be attaching images to illustrate the condition I experienced. This is unacceptable for any establishment, and I expected much better from your hotel.
The checking in process is terrible. The address of checking in counter is 15-min walk away from the hotel. I felt so disappointed.
Yuet Ting
於 2019 年 12 月住了 1 晚
8/10
It was awkward trying to check in on the screen, but once in the property was nice and clean.
Susan
於 2025 年 7 月住了 1 晚
10/10
Good
MICHAEL
於 2025 年 7 月住了 3 晚
6/10
React to request is slow. One of the 3 rooms I stayed in had a defect which the door cannot be locked. The dishes are not available in one room. One room does not have pot nor rice cooker. None of the room has knife. One of the room don’t have hanger….etc
Amy
於 2025 年 5 月住了 5 晚
2/10
They were rude and didn’t speak English
Gurveer
於 2025 年 4 月住了 4 晚
10/10
Good
Esther
於 2025 年 3 月住了 1 晚
10/10
完全に居住タイプのレジデンスで、複数人での長期滞在には最適だと思いました。
KITAZAWA
於 2025 年 3 月住了 1 晚
10/10
トイレットペーパーがもう少し上質なものにしていただきたい。それ以外は素晴らしいです。
Hiroaki
於 2025 年 3 月住了 1 晚
8/10
Kirk
於 2025 年 3 月住了 1 晚
6/10
Ena
於 2025 年 2 月住了 2 晚
2/10
入室できない場合があるので、
日中のチェックインをお勧めします。
Kenji
於 2025 年 2 月住了 1 晚
10/10
空港に近く、三人で一部屋でしたが、快適でした。
真實旅客
於 2025 年 2 月住了 1 晚
8/10
真實旅客
於 2025 年 1 月住了 2 晚
10/10
非常に快適でした
YUCHE
於 2024 年 12 月住了 2 晚
8/10
Great location to subway, only 1 stop to the airport or 1 stop to Hakata for the Shinkensen.
Check in was not as straight forward as it should of been - the booking code wasnt active so didnt work. Messaged them through expedia and they sorted it so we could get in.
No keys, we just took a photo of the codes to open doors.
There is quite alot of road noise during the night so if you are a light sleeper this could be an issue.
The is a restaurant downstairs which was good/convenient. Family Mart/Lawson close by on ur way to the subway exit 3 (has escalator at this entrance)