Find Family Hotels in Frazer, PA

"No hot water in shower. Worst breakfast "

"I reserved a suite, and needed sheets for the pullout sofa. There were none in the room and called down to have some delivered which weren’t. No big deal, the sheets they gave me didn’t fit. And there were bugs in the room. Very disappointed."

"Clean room, friendly staff, convenient location. No laundry. "

"Room was very clean, staff was very accommodating! Didn’t really like the parking situation- there was an event happening upon my arrival which left me parking all the way down the street which was kind of annoying. But overall my stay was great! "

"Clean room, staff was nice, great location to KOP mall"

"This is my favorite place to stay in the city. I always get top tier service from the staff. Tamika always makes sure I have a smooth check-in and alway very welcoming for a perfect stay. Joe always on point with pick up and just making the property upbeat and positive. All the other staff always have been great , there is also a GM or management making the property is in tip top condition and asks how is everyone’s stay(genuinely meaning it) I appreciate them all. I look forward to the amazing room and always clean. I had a chance to workout last night(nice and quiet) Thanks again Family! Best, Sun-Raw aka Sunny "

"The faucet in our room (hot water) was loose so I have to hold it by the base to turn on/off, no microwave in room & the ice machine on my floor (3rd) was out of order. Completely an inconvenience! "

"Everything was beautiful; there was two hiccups 2/3 elevators lost service and the microwave as requested wasn’t in room. Eventually the elevators came back up and the microwave was delivered to the room. Karen sweet lady met us while we were checking in, she was so personal engaged in conversation. Although the conversation was brief it was nice to see someone enjoying their job."

"Great hotel and wonderful customer service "