Find Family Hotels in Folkestone

"Rooms newly refurbished to a smart standard. Dining option felt overpriced for what we got and for what this hotel is really for (night before/ after ferry). Bathrooms could do with extra heating and a heated mirror."

"The staff member i met was down to earth and welcoming, fantastic facilities and amazing veiws from my room."

"Perfect location for the le shuttle"

"Very late check in undesirable, parking confusing, cold during the night however electric heater provided"

"Gffgg"

"The door lock to our room didn’t lock properly, so we had to baracade the door to stop anyone entering during the night. Especially when the BBC news that weekend we stayed says unwanted people are entering hotel rooms with thefts and rape cases are on the up - Not good! The layout of our rooms have health and safety issues we could’ve easily tripped down the dark staircase from the bathroom to our bedroom. On a good point the rooms were very clean, so a great job from the maids\cleaners. "

"Big room and cosy "

"Overall very good customer service and very friendly "

"The location is wonderful right on the seafront, with a car park. The property itself could do with modernising throughout. The bar area vibe doesn’t match the style of the building. My room wasn’t particularly clean the headboard had dust and the tv was covered in dust and the remote was sticky and dirty. The shower didn’t have hot water. We didn’t have a comfortable sleep as the bed was hard and lumpy. If the rooms had a refresh it would be a great place to stay."