This was our second visit within a week. Reception staff were very cheerful and helpful. Our room (231) was much better this time, very spacious and clean.
Nicholas
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Justin
團體旅遊
2025 年 7 月 24 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location right on the doorstep on the channel. Staff really friendly, romms clean and well kept. The bar was nice and decent variety of drinks. We didn't eat as i was visiting a friend do went out but will definitely consider using again wjen I'm back down.
Justin
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Kiki
2025 年 7 月 23 日
喜歡:整潔度、員工素質和住宿環境和硬體
Very friendly staff even checking later.
We could still have dinner in bar with dog at last moment.
Room great, very well updated and clean. Bathroom lovely. Apart that the water in shower only trickled. No nice full stream
Kiki
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Meena
2025 年 7 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff were very polite and accommodating. I needed an iron and iron board and they got one for me very quickly. Loved the location.
Meena
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Adriana
情侶出遊
2025 年 7 月 19 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I would like to highly recommend the rooms, and I found the fan in the room to be a wonderful addition. The room was clean, spacious, and featured a comfortable bed and sofa, along with a large television. It provided everything necessary for a truly pleasant stay. Thank you very much.
Adriana
於 2025 年 7 月住了 1 晚
6/10 一般般
Nicholas
2025 年 7 月 16 日
喜歡:整潔度
The cleanliness wasn't to a high standard and the building was tired and the repairs or replacement sections (new and old) didnt mix.
The bar areas were modern, clean and friendly staff although there appeared to be young inexperienced staff in the restaurant that needed a shake up.
We felt our beds could have been cleaner and questionable whether the bed linen had been changed.
Nicholas
於 2025 年 7 月住了 1 晚
6/10 一般般
Maria
情侶出遊
2025 年 7 月 12 日
不喜歡:設施服務
Okay for a one night stay.
Bathroom had a mouldy smell
Staff was not unpleasant not pleasant neither
Room was ok
The cream in the bathroom was off.
They have a very small park which is always full as they don’t check who parks there.
Maria
於 2025 年 7 月住了 1 晚
6/10 一般般
John
2025 年 6 月 29 日
John
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Tamsin
親子旅遊
2025 年 6 月 22 日
喜歡:整潔度、設施服務和住宿環境和硬體
Lovely hotel. Very comfortable
Tamsin
於 2025 年 5 月住了 1 晚
8/10 不錯哦
Francesca
家庭旅遊
2025 年 6 月 21 日
喜歡:整潔度、設施服務和住宿環境和硬體
This is a lovely hotel with everything you need. Great for a short stay in Folkestone. Rooms are clean and tidy, a delicious breakfast is on offer and the staff are friendly.
Just wish we could have checked in before 3pm.
Francesca
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Shelly
家庭旅遊
2025 年 6 月 17 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Unique
Shelly
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Carol
2025 年 6 月 15 日
喜歡:整潔度、員工素質和住宿環境和硬體
Carol
於 2025 年 6 月住了 3 晚
10/10 有夠讚
Caron
情侶出遊
2025 年 6 月 14 日
喜歡:整潔度、員工素質和住宿環境和硬體
We booked this hotel because it has parking out the front of the building, but it is on a first come first Parking. However, I was disappointed to see someone had parked in the disabled bay without a disabled badge on display therefore I was unable to use the bay with my badge. I was most upset. The hotel had no plans in place or initiative to find out who had parked their car in that bay whether it was a hotel guest or as they said, it could be someone off the street. I was disappointed a hotel would allow this to happen they said this often happens on a regular basis. But everything elsewas superb.
Caron
於 2025 年 6 月住了 1 晚
10/10 有夠讚
BARRY
情侶出遊
2025 年 6 月 14 日
喜歡:整潔度、員工素質和住宿環境和硬體
Lovely hotel in a great location for exploring Folkestone. We upgraded to a superior double room which was very spacious as was the en-suite. Very tastefully decorated, comfortable king sized bed. Partial sea view. The staff were all very helpful and friendly and we look forward to a return visit.
BARRY
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Kishori
家庭旅遊
2025 年 6 月 13 日
喜歡:整潔度、設施服務和住宿環境和硬體
I had a perfect lovely waterfront view, from my room, birds and flowers. And the bartender Oleski was courteous and friendly. Could not want for more pleasant stay. Would definitely recommend.
Kishori
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Anthony Hannington
2025 年 6 月 12 日
Anthony Hannington
於 2025 年 6 月住了 1 晚
6/10 一般般
Paul
2025 年 6 月 12 日
喜歡:整潔度、員工素質和住宿環境和硬體
It was ok, room small and very warm, pigeons kept sitting on ledge outside as the deterrents (spikes) were incomplete and were noisy which meant opening window wasn’t at all great. Decent location and staff friendly though
Paul
於 2025 年 6 月住了 1 晚
8/10 不錯哦
stephen
家庭旅遊
2025 年 6 月 11 日
喜歡:整潔度、設施服務和住宿環境和硬體
Lovely hotel in a great location, lovely bar area as well
stephen
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Kwongfat
2025 年 6 月 5 日
喜歡:整潔度、設施服務和住宿環境和硬體
Kwongfat
於 2025 年 5 月住了 2 晚
8/10 不錯哦
Judy
2025 年 6 月 1 日
喜歡:住宿環境和硬體
Judy
於 2025 年 5 月住了 1 晚
10/10 有夠讚
lucy
家庭旅遊
2025 年 5 月 31 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Only issue with this hotel is the parking is very restrictive staff are lovely and hotel very clean had dinner in the bar which was good and breakfast was nice
lucy
於 2025 年 5 月住了 1 晚
10/10 有夠讚
siobhan
家庭旅遊
2025 年 5 月 27 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great as always
siobhan
於 2025 年 5 月住了 3 晚
10/10 有夠讚
Sunitha,Slough
情侶出遊
2025 年 5 月 25 日
喜歡:整潔度、設施服務和住宿環境和硬體
A wonderful comfortable stay - we were upgraded too!!!
We loved the facility - warm and welcoming, clean and beautiful, did not lack anything
We will choose Best Western everywhere we go!!
Sunitha
於 2025 年 5 月住了 1 晚
2/10 很糟糕
Robert
情侶出遊, 商務旅客
2025 年 5 月 11 日
不喜歡:員工素質、設施服務和住宿環境和硬體
NOT DISABLED FRIENDLY. Do not stay if you can't walk up 10 steps. Rude staff when you ask for the locked disabled door to be opened leaving the hotel and returning.