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Hotel Santa Croce

2.0 star property
Tuscan-style hotel with a coffee shop and a bar

Choose dates to view prices

Hotel Santa Croce captures Florence's essence with historic charm and modern comforts. Centrally located, it's steps from Piazza della Signoria and Uffizi Gallery. Start your day with coffee in the lobby or explore the city's picturesque streets by bicycle.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Laundry
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Triple Room

Triple Room | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Triple Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Bidet
Private bathroom
Hair dryer
In-room safe
  • 161 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Economy Double Room

Economy Double Room | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Economy Double Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
Rainfall showerhead
In-room safe
Daily housekeeping
  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Apartment, 1 Queen Bed, City View, Annex Building

Standard Apartment, 1 Queen Bed, City View, Annex Building | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Apartment, 1 Queen Bed, City View, Annex Building

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 301 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Apartment, Multiple Beds, Annex Building

Family Apartment, Multiple Beds, Annex Building | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Family Apartment, Multiple Beds, Annex Building

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 484 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Classic Apartment, 1 Queen Bed with Sofa bed, Annex Building

Classic Apartment, 1 Queen Bed with Sofa bed, Annex Building | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Classic Apartment, 1 Queen Bed with Sofa bed, Annex Building

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Smart TV
Separate bedroom
Premium bedding
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Apartment, Multiple Beds, Annex Building

Executive Apartment, Multiple Beds, Annex Building | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Executive Apartment, Multiple Beds, Annex Building

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Smart TV
Separate bedroom
Premium bedding
  • 409 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Economy Double Room, 1 Double Bed, Annex Building

Economy Double Room, 1 Double Bed, Annex Building | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Economy Double Room, 1 Double Bed, Annex Building

Highlights

Air conditioning
Mini-fridge
Smart TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Bidet
Private bathroom
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room, Multiple Beds, Annex Building

Standard Triple Room, Multiple Beds, Annex Building | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Triple Room, Multiple Beds, Annex Building

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the neighborhood

Map
Via Bentaccordi 3, Florence, FI, 50122

What's nearby

  • Piazza della Signoria - 2 min walk - 0.2 km
  • Uffizi Gallery - 3 min walk - 0.3 km
  • Piazza del Duomo - 5 min walk - 0.4 km
  • Cathedral of Santa Maria del Fiore - 6 min walk - 0.6 km
  • Ponte Vecchio - 7 min walk - 0.6 km

Getting around

  • San Marco University Tram Stop - 15 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 18 min walk
  • Florence Airport, Peretola (FLR) - 33 min drive

Restaurants

  • ‪Ditta Artigianale - ‬2 min walk
  • ‪Note Di Vino - ‬1 min walk
  • ‪Boccadama - ‬2 min walk
  • ‪Panetteria e Stuzzicheria De Neri - ‬2 min walk
  • ‪Caffè del Borgo - ‬1 min walk

About this property

Hotel Santa Croce

Hotel near Piazza Santa Croce
Located close to Piazza della Signoria and Uffizi Gallery, Hotel Santa Croce provides a coffee shop/cafe, laundry facilities, and a bar. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Bike rentals, valet parking (surcharge), and a TV in the lobby
  • Luggage storage, laundry services, and concierge services
  • Tour/ticket assistance, coffee/tea in the lobby, and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hotel Santa Croce offer thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • LED light bulbs, heating, and daily housekeeping

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  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (EUR 30 per day)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Private wine tours
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 1600
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Tuscan architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: EUR 30 per day
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Property Registration Number IT048017A1LOFLX2EH

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Santa Croce
Santa Croce Hotel Florence
Santa Croce Hotel Florence
Hotel Santa Croce Hotel
Hotel Santa Croce Florence
Hotel Santa Croce Hotel Florence

Frequently asked questions

Is Hotel Santa Croce pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is available for EUR 30 per day.

What time is check-in at Hotel Santa Croce?

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Santa Croce?

Check-out is at 10 AM. Late check-out is available for a fee.

Where is Hotel Santa Croce located?

Located in Historic Centre of Florence, this hotel is within a 5-minute walk of Piazza Santa Croce, Piazza della Signoria, and Arno River. Uffizi Gallery and Piazza del Duomo are also within 10 minutes. San Marco University Tram Stop is 15 minutes by foot and Unità Tram Stop is 15 minutes.

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Reviews

Hotel Santa Croce Reviews

8.8

Excellent

9.0

Cleanliness

9.2

Location

9.6

Staff & service

9.2

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 211 out of 423 reviews
Rating 8 - Good. 150 out of 423 reviews
Rating 6 - Okay. 44 out of 423 reviews
Rating 4 - Poor. 14 out of 423 reviews
Rating 2 - Terrible. 4 out of 423 reviews

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was wonderful!
Stayed 4 nights in Oct 2025

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, great location, walking distance to all the attractions
Stayed 4 nights in Sep 2025

8/10 Good

Judy

Liked: Cleanliness, staff & service
Perfect location small room staff great friendly helpful
Stayed 4 nights in Sep 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location that is close to major attractions in Florence
Stayed 2 nights in Aug 2025

10/10 Excellent

Benamir

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, close to everything and the hotel staff were amazing and so helpful. Will highly recommend to friends and family if they travel to Florence. We were sad to leave. ❤️
Stayed 4 nights in Sep 2025

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this property, it was only my husband and myself, the room we had was not kid friendly but I’m sure they have good accommodations for families. This was close to everything our room was in another building but it was right near the hotel office. I would definitely go back to Florence and would stay here again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Maia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Had the Annex Building Room, so had a huge suite. Hotel was in amazing location from all the tourist attractions.
Stayed 2 nights in May 2025

10/10 Excellent

Jeffery

Liked: Cleanliness, amenities
Helpful
Stayed 5 nights in Aug 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very kind. The hotel is older, but very clean. The location is right in the middle of the touristy parts of Florence. The breakfast is basic. We heard no noise the whole time -- it was a peaceful place.
Stayed 4 nights in Jun 2025

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location. Owners and staff were exceptional. Quaint.
Stayed 2 nights in May 2025

10/10 Excellent

Lee

Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing stay! It was incredibly easy to walk anywhere in Florence. The owner Gabrielle was extremely hospitable. The room was small be very comfortable and very clean most importantly the AC worked!! The breakfast was very good. I would definitely stay again!
Stayed 8 nights in Jul 2025

10/10 Excellent

Jakob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great and affordable, in the center of Florance.

Amazing place, as a private apartment, right in the center of the old town and colosseum of Florence. Big cost-benefit and affordable. Host was helpful and responsive. I can highly recommend this place
Stayed 1 night in Jul 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, amenities, property conditions & facilities
We really liked the location; it was quieter and less hectic but still close to all the main sites. The staff were lovely and friendly. The concierge sat down with us when we arrived with a map and showed us where the main attractions and several family style restaurants. The breakfast had many options and all the cappuccino you wanted.
Stayed 4 nights in Jun 2025

10/10 Excellent

Maitte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place! A true gem right in the middle of everything. The staff is super friendly and professional, especially Gabriel. They go the extra mile to please and provide useful tips and guidance. Will definitely return hopefully soon!
Stayed 3 nights in Jul 2025

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location and staff

Staff are incredibly helpful. Gabriel and Mario do a great job running this hotel. We notified them about a leaking shower hose and it was fixed the same day.
Stayed 5 nights in May 2025

8/10 Good

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Very conveniently located and close to everything! Staff were incredibly helpful. Apartment was spacious, clean, and mostly quiet (there were some nights where there were loud people walking around). Highly recommend!
Stayed 5 nights in Jun 2025

10/10 Excellent

LISA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a historic building and gives easy access to all the main attractions, restaurants etc. We had great communication from the hotel and all staff were very friendly and helpful. The room was clean and tidy. Shower was smaller than usual, but had good water pressure and maintained a stable temperature. Would definitely stay here again if we return to Florence.
Stayed 6 nights in Jun 2025

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities
Simone is one of the best in the business. Kind. Accomodating. Professional. Anticipates every need. Really, one of the best that I have encountered in 40+ years of travel experience. Hyperbole? Maybe. But certainly well-deserved. Bravo, Simone, there is a special place waiting for you in the afterlife! Mike Sanislo
Stayed 2 nights in Sep 2025

10/10 Excellent

Eliot

Liked: Amenities
Everything, from the staff, to the rooms, breakfast, value for money, great host, they couldn’t do enough for you, I will definitely be going back.
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Great stay

Excellent stay - hotel staff were fantastic and rooms were great. Location for us was just right - in the middle of the city and the conference.
Stayed 5 nights in May 2023

8/10 Good

Sanjay

Liked: Cleanliness, staff & service, property conditions & facilities
Positive of this property is location. It’s very close to major attractions. Staff is very friendly. Negative is the size of the room and specifically shower. There was barely any room to turn around while standing in the shower. Not sure if all the showers are like that, we were on the first floor. Another issue was noise. There was lot of noise from the outside street and also from the people running inside the building. Air conditioner wasn’t cooling enough, was shutting off every few minutes. Overall, it was a positive experience with some negative.
Stayed 2 nights in Sep 2025

10/10 Excellent

Shankar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and near for eveything.
Stayed 3 nights in Aug 2022

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! We stayed in the 4 person room with my two small children and it was perfect. Spacious, clean, comfy beds, bet convenient to everything. Very welcoming and helpful staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this small, but super convenient hotel. The staff: amazing, friendly and super helpful. Walked everywhere from here and super safe area. Will definitely recommend it too all of our friends and family. Very basic, but exactly what you need to stay in this amazing city.
Stayed 1 night in Nov 2024