Amazing place! A true gem right in the middle of everything. The staff is super friendly and professional, especially Gabriel. They go the extra mile to please and provide useful tips and guidance. Will definitely return hopefully soon!
Maitte
於 2025 年 7 月住了 3 晚
10/10
We had an amazing stay! It was incredibly easy to walk anywhere in Florence. The owner Gabrielle was extremely hospitable. The room was small be very comfortable and very clean most importantly the AC worked!! The breakfast was very good. I would definitely stay again!
Lee
於 2025 年 7 月住了 8 晚
8/10
The location is great. The check in process is very thoughtful and caring as they take time to map your location and points of interest. They really compensate for being a 2 star hotel with their customer service. Being in the historic district, they can’t have modern amenities like an elevator and other conveniences. If you’re staying in the heat of the summer, don’t leave your screenless windows open overnight, the mosquitoes will eat you alive.
Arshak
於 2025 年 6 月住了 2 晚
8/10
Very conveniently located and close to everything! Staff were incredibly helpful. Apartment was spacious, clean, and mostly quiet (there were some nights where there were loud people walking around). Highly recommend!
Cynthia
於 2025 年 6 月住了 5 晚
10/10
We really liked the location; it was quieter and less hectic but still close to all the main sites.
The staff were lovely and friendly. The concierge sat down with us when we arrived with a map and showed us where the main attractions and several family style restaurants. The breakfast had many options and all the cappuccino you wanted.
Lorraine
於 2025 年 6 月住了 4 晚
10/10
The hotel is a historic building and gives easy access to all the main attractions, restaurants etc. We had great communication from the hotel and all staff were very friendly and helpful. The room was clean and tidy. Shower was smaller than usual, but had good water pressure and maintained a stable temperature.
Would definitely stay here again if we return to Florence.
LISA
於 2025 年 6 月住了 6 晚
10/10
Great hotel! Had the Annex Building Room, so had a huge suite. Hotel was in amazing location from all the tourist attractions.
Maia
於 2025 年 5 月住了 2 晚
10/10
Wonderful location. Owners and staff were exceptional.
Quaint.
Alison
於 2025 年 5 月住了 2 晚
10/10
L'emplacement est top, il permet de tout faire à pied.
Le personnel est bienveillant et disponible.
Pour les personnes concernees : il n'y a que des escaliers.
Quelques moustiques voraces et rue passante à proximité. Pour ma part, impossible de dormir la fenetre ouverte.
Emilie
於 2025 年 5 月住了 3 晚
10/10
Hôtel très très bien placé. Seul une chambre très petite et un peu vieille ne m as pas trop plu. Par contre c était très propre et surtout une très bonne literie. Le personnel était aussi très gentil et serviable
sandra
於 2025 年 4 月住了 3 晚
10/10
andreia
於 2025 年 3 月住了 4 晚
10/10
We loved this small, but super convenient hotel. The staff: amazing, friendly and super helpful. Walked everywhere from here and super safe area. Will definitely recommend it too all of our friends and family. Very basic, but exactly what you need to stay in this amazing city.
Andrea
於 2024 年 11 月住了 1 晚
10/10
Great experience! We stayed in the 4 person room with my two small children and it was perfect. Spacious, clean, comfy beds, bet convenient to everything. Very welcoming and helpful staff.
Claire
於 2024 年 10 月住了 2 晚
10/10
I can't say enough good things about our stay at the Hotel Santa Croce. The staff was very welcoming and informative. The history of the hotel itself was fascinating. Our breakfasts in the morning were delicious. The location was perfect for us. Thank you so very much for such an awesome visit!
Joan
10/10
We stayed in the darling annex apartment. Upon check-in, the staff offered a welcome drink, took us outside to point out the notable historical landmarks in the neighborhood, and made us feel at home. They were gracious and practiced the art of hospitality. We look forward to staying at H. Santa Croce again!
Elizabeth
於 2024 年 9 月住了 2 晚
10/10
DYLAN
於 2024 年 9 月住了 4 晚
10/10
真實旅客
於 2024 年 8 月住了 2 晚
10/10
Everything, from the staff, to the rooms, breakfast, value for money, great host, they couldn’t do enough for you, I will definitely be going back.
Eliot
於 2024 年 9 月住了 4 晚
8/10
Hotel staff was wonderful and the property is in a convenient location for exploring Florence. Our only issue was the room A/C was not cool enough given the weather (it was 100 F).
Would absolutely love to revisit this hotel in any other season
Michael
於 2024 年 7 月住了 1 晚
10/10
Staying at this historic hotel was a memorable experience! While it lacks the amenities of a modern hotel (as we expected), we appreciated the charming glimpse into history it provided. The location was superb, and the staff were lovely and attentive, adding many small extra touches that made our stay special.