This downtown guesthouse seamlessly blends historic character with modern amenities, creating a comfortable base for travelers seeking both charm and convenience.
Arcadia GuestHouse sits in the heart of Downtown, where travelers find practical comforts that matter. The property offers WiFi for staying connected, express check-in for those arriving tired, and staff at the front desk around the clock for assistance at any hour.
Historic Centre of Florence, a neighborhood in Florence, is home to Arcadia GuestHouse. Basilica of Santa Maria Novella and Uffizi Gallery are cultural highlights, and some of the area's notable landmarks include Fortezza da Basso and Cathedral of Santa Maria del Fiore. Looking to enjoy an event or a game while in town? See what's happening at Visarno Arena or Stadio Artemio Franchi. Visit our Florence travel guide
Offsite parking available from 8:00 AM to 11:00 PM; EUR 30 per day; reservations required
Conveniences
24-hour front desk
Guidebooks
Guest services
Housekeeping (once per stay)
Accessibility
11 steps to reach entrance
Elevator (31 inch wide door)
Tile flooring in room
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Private bathroom
Shower
Towels provided
Food and drink
Restaurant dining guides
More
Air conditioning
Heating
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
Optional extras
Nearby parking fee: EUR 30 per day (591 ft away; open 8:00 AM to 11:00 PM)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Property Registration Number IT048017B4TQ75VJ6V
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year
Property is also known as
Arcadia GuestHouse Florence
Arcadia GuestHouse Guesthouse
Arcadia GuestHouse Guesthouse Florence
Frequently asked questions
Is Arcadia GuestHouse pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Arcadia GuestHouse?
Check-in start time: 2:00 PM; Check-in end time: midnight.
What time is check-out at Arcadia GuestHouse?
Check-out is at 11:00 AM.
Where is Arcadia GuestHouse located?
Located in Historic Centre of Florence, this guesthouse is within a 10-minute walk of Fortezza da Basso and Basilica of Santa Maria Novella. Piazza di Santa Maria Novella and Central Market are also within 15 minutes. Fratelli Rosselli Tram Stop is only a 2-minute walk and Alamanni - Stazione Santa Maria Novella Tram Stop is 4 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Arcadia GuestHouse Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Would definitely recommend this hotel to anybody staying in Florence! It is about a 15 minute walk to the city central, a 5 minute walk from the main train station. The neighborhood is very safe around the hotel as well! 24 hour front desk service and they accommodate you quickly with any of your needs! Definitely worth it especially with the price !
The rooms were spacious and airy, and the bathrooms and toilets were clean. Additionally, we reached the city center and the hill with a view of Florence on foot. We left our luggage early at check-in, and they gladly kept an eye on it for us so we could explore a bit more at check-out. For this, we are grateful. We highly recommend this place everyone☺️
Alp Eren Bilgin
Stayed 1 night in Jul 2024
8/10 Good
James
2024/3/23
Liked: Cleanliness, staff & service, room comfort
Close To Station, Great Staff!
A nice and clean hotel, hidden away so little confusing but all worked out. Room was very clean, can't fault that. Refurbed so that was good. The shower and toilet were ridiculously high, can't work out why. Felt Quite unsafe getting in and out of shower - only fault.
James
Stayed 1 night in Mar 2024
4/10 Poor
Brooklyn
2024/4/25
Liked: Staff & service
Disliked: Amenities
The location of Arcadia Guesthouse was absolutely amazing! It was about a 5 minute walk to Firenze Santa Maria Novella station & around 10 minutes to get right into the city centre and the “heart” of Florence, which was fantastic. It’s also super close to a tram stop almost right outside the building. The hotel staff was great & was super responsive as we were arriving later at night.
However for the place itself, it definitely wasn’t the best stay. The walls are so thin you can hear EVERYTHING, from doors slamming to your neighbours conversations, to footsteps from above, below & beside you, which was very very annoying. It also was a bit tricky to find at first, and if you’re arriving at night, it feels a bit sketchy, but once you’re inside it’s okay.
Overall the location was fantastic, and it was a good stay for just a couple short days. I don’t think we would stay any longer than that again. If you want to get places by walking, or if you have any trains to catch, then this place is for you.
Brooklyn
Stayed 2 nights in Apr 2024
6/10 Okay
Laura
2024/5/21
Liked: Property conditions & facilities
Disliked: Staff & service
The hotel's location is absolutely perfect, just a 2-minute walk from the main train station Santa Maria Novella and 10-15 minutes from all major sightseeing spots. However, the positives end there.
Unfortunately, the staff were quite unfriendly. One can only hope they were locals, otherwise, it would be an absolute disgrace. The room door was difficult to lock, which was quite frustrating. The exterior of the building looks very rundown and unassuming. The bathroom was not particularly clean, which added to the overall disappointment.
On a positive note, the hotel's premises on the 1st and 2nd floors do not look rundown and the floors are secured with locks, which is reassuring. We didn't have breakfast included in our stay, so I can't comment on that. Ultimately, the price is only justified by the convenient location. If it weren't for that, I would not recommend staying here, especially if a good service is important for you.
The only redeeming qualities of this so-called hotel are its proximity to Firenze SMN Train Station and the 24-hour service desk. Beyond that, our experience was nothing short of disappointing.
Room Conditions
The showers were tiny, poorly designed, and downright dangerous. One didn’t even have a place to put shower items, and both were elevated off the ground with no safety railing, making slipping almost inevitable. One room had a musty smell of mold that couldn’t be aired out. To make matters worse, the door hinge in our room closest to the stairs looked like it had been kicked in, with the wood frame broken—hardly reassuring for security. Photos show mold on the sheets.
Noise and Disturbance
Our second room was no better. We heard footsteps outside our door during the night, even though there were no other rooms nearby. It was unsettling, to say the least.
Customer Service
Trying to communicate with this hotel was an absolute nightmare. We had to reach out multiple times before getting a response, and when they finally replied, they were unfriendly and unhelpful.
Poor Value
For the price we paid, this hotel was barely cheaper than other options in the area. Given the subpar conditions and lack of basic amenities, it was a complete waste of money.
Final Verdict
If you’re looking for a place that’s barely functional with zero regard for comfort, safety, or customer service, then this might be the spot for you. Otherwise, avoid this hotel at all costs.
This place is great! Less than a 10 minute walk to Santa Maria Novella train station. The bathroom is spacious and the room was huge! AC was amazing and we even had a mini fridge!
Jazmin
Stayed 1 night in Aug 2024
4/10 Poor
Christine
2024/5/14
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was very noisey in the room due to the plumbing that could be heard from all the other rooms around!!
Room and bathroom was very basic and old fashioned.
Christine
Stayed 2 nights in May 2024
6/10 Okay
shayene
2025/11/8
Liked: Cleanliness, staff & service
O hotel fica muito bem localizado ao lado da estação, por fora ele é bem velho mas o quarto é bom, simples cama
Confortável e estava muito limpo.
Pra 2,3 noites super atende.
O wifi funciona muito bem! E os recepcionistas muito atenciosos.
Room floor and door was dirty to get entrance to building ant room floor was complicated and often had to contact desk to get in very poor breakfast for the price
Está escondido para llegar pero tiene muy buena ubicación para la central en tren, y caminando llegas al mercado central , te prestan plancha para ropa y te guardan el equipaje después del check out personal amable
Não estava conseguindo hotel com bom custo-benefício para as datas que eu precisava. Olhei as fotos deste e achei ok. Tinham comentários bons e uns ruins, achei que poudessem estar exagerando e optamos por reservar este. Me arrependo imensamente! A única coisa boa é que o quarto estava limpo, de resto tudo muito ruim mesmo! Cama horrível, com formato do corpo das pessoas. Banheiro com cheiro ruim vindo do ralo. Barulho do metro ao lado do quarto. Horrível! Não reserve este local, vai estragar sua viagem.
Hotel bom. Bem localizado. Com opcao de deixar as malas antes do check-in e após o check out.
Elis
Stayed 1 night in Oct 2024
6/10 Okay
Paulina
2024/10/17
Liked: Cleanliness
La habitación está bien, no es muy amplia pero se ajusta bien para dos personas.
Llegar al hotel es fácil pero difícil de identificar ya que es como un apartamento, ya teniendo los códigos y la información se vuelve fácil.
Die Ausstattung ist sehr minimalistisch, aber das war das kleinere Problem. Das Bett war sehr gut.
Die Reinigung war extrem Schlecht. Der vordere Bereich war schon wie wir gekommen sind schon lange nicht gesaugt, nachdem wir drei Tage da waren immer noch nicht. Wenn man den Toilettensitz desinfizierte, wechselte die Farbe. Es wurde also der Fußboden und der Toilettensitz mit dem selben Lappen gewischt.
Am letzten Tag als wir zurückkamen stand die Zimmertür offen (wir hatten sie zugesperrt). Scheinbar wurde die Reinigungskraft irgendwie gestört, den die gesammelte Schmutzwäsche des Tages lag auch noch drin (also von allen Zimmern). Das ich den Wäschesack rausgestellt habe wurde von den Mitarbeitern schnell bemerkt. Das die Zimmertür einen halben Tag offen Stand (nicht nur angelehnt sondern richtig) nicht.
Für die Preisklasse 150€ pro Nacht findet man auch in Florenz besseres.
Wolfgang
Stayed 4 nights in May 2024
6/10 Okay
Yvonne
2024/4/5
Liked: Cleanliness, staff & service
ok
Das Hotel ist ein bisschen versteckt, quasi auf der Etage. Ein bisschen abgewohnt, aber sauber und ordentlich. Der Balkon geht direkt zum Hauptbahnhof raus und ist nicht von denen der anderen Zimmer getrennt. Die Lage ist prima, alles ist fußläufig erreichbar. Parkmöglichkeiten vom Hotel gibt es nicht, man kann aber vergünstigt (25 EUR) in ein nahe gelegenes Parkhaus fahren.
Struttura pulita con camera spaziosa, perfetta per una breve sosta durante la visita della città. Ottima anche la posizione accanto alla stazione di Santa Maria novella