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"The resort was incredible! The staff was cleaning all of the time and were available for anything we needed 24/7. What really made our trip was the bartenders as they were so friendly and gave great suggestions for what to drink. We really appreciated having so many pools plus an amazing clean beach to choose from. We will for sure be back for another trip soon! The only negative we had was the streak-house was underwhelming, the food was not as good as the buffet food. The wait time was pretty long considering we were the first ones there. We ended up leaving mid meal due to the food not being prepared at all like we had asked. We got the wrong food and the waiter was no where to be seen as he was also serving many tables."

"friendly staff, nice resort"

"The room was an unforgettable experience, the service was top-notch, I was fascinated in that aspect. Just three minor things I didn't disagree with. When I arrived early for check-in with an elderly lady and my family, they didn't offer us the option of using the room to rest, which is included in the hotel's policies and benefits, and I had to wait in the lobby. In my room, the dining table was never cleaned during my five-day stay, and in the pool and restaurant area, when it comes to all-inclusive, it was very inconvenient to have to sign for everything I consumed. If it's all-inclusive, it's all-inclusive; you pay a lot for all-inclusive without having to have restrictions on drinks and food. There are other hotels that are all-inclusive without restrictions and of the same quality. They should be more flexible in that aspect and make things easier for guests to feel more relaxed. The reception staff's attitude and demeanor towards guests seemed angry... they didn't smile at all. ...until I told him that I was already a member of Villas del Palmar Flamingos, his expression changed, becoming too cheerful. The change was very sudden...but thank you, it was a first-class service. "

"This was a fantastic resort for a family! The pool was beautiful, the staff was very accommodating, and the restaurants were great. We booked an ocean view room, and it did not disappoint, we actually ran into some issues with our AC and the maintenance staff responded quickly and when it couldn't be fixed they gave us a new room with no hesitation. We celebrated Mother's Day and my husband's birthday, and the entire staff was welcoming and treated us well. If you're looking for a great beach side resort, I'd recommend!"

"a"

"Our room was spectacular and clean. Amazing view. But, all appliances were VERY loud. I used the washer/dryer for all the wet clothes and they were so loud that nit even closing the doors helped the noise. The jacuzzi was also very very loud, we opted to turn it off and call it a night. The espresso machine and coffee maker, were both very loud. We did not use it again. Elevators were broken and we were on the 7th floor… not cool going down/up in heels. Not really a kid-friendly place. Over all a beautiful place for older adults and seniors."

"The hotel is dated but authentic and very clean! The staff are all wonderful very friendly and hard working to make the stay enjoyable! The beach is beautiful "

"Food was fantastic, staff was great, pool was awesome, just needs some money thrown into the property/buildings. Just a little run down but so mich potential "

"Outstanding. The view from the balcony was amazing. "