Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Check availability

Reviews of Ramada by Wyndham Fishkill

2 out of 5
Ramada by Wyndham Fishkill
542 Route 9, Fishkill, NY

Reviews

5.2
Rating 10 - Excellent. 80 out of 1001 reviews" "
Rating 8 - Good. 173 out of 1001 reviews" "
Rating 6 - Okay. 240 out of 1001 reviews" "
Rating 4 - Poor. 242 out of 1001 reviews" "
Rating 2 - Terrible. 266 out of 1001 reviews" "

5.4/10

Cleanliness

6.2/10

Staff & service

5.4/10

Amenities

4.8/10

Property conditions & facilities

Reviews

8/10 Good

Sadie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020

8/10 Good

Leah

Liked: Cleanliness, staff & service, room comfort
Don’t trust the pictures!
The pictures makes this hotel seem much nicer than it is. It’s very uninviting from the outside. The entrance to section B is really dirty. Bugs, dust, probably hasn’t been vacuumed in months. The tub looked disgusting, I would have never showered there. We checked for bed bugs and there were none. We really only needed a place to sleep so we stayed but if I had to spend more than a night in Fishkill I would absolutely choose another hotel in the surrounding area.
Stayed 1 night in Sep 2020

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Amenities, property conditions & facilities
Omg...……..you don't have enough room. The room was fine. Property scary. Couldn't get in the back door to get to my room because reader not working. Questionable people out back. Loud rap music that shook the walls from people in room next door doing a live FB video. Quite unpleasant.
Stayed 1 night in Sep 2020

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2020
Response from Guest Services Representative on 2020/9/21
Thank you for your feedback.

2/10 Terrible

Shantel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was very messy. The sheet had stains and the curtain as well. I had to request a cleaner room. I was very disappointed for the price. Almost everything had stains which included the ironing board and the bathroom sink also.
Stayed 1 night in Sep 2020
Response from Guest Services Representative on 2020/9/8
We're sorry to hear of your experience. We will be looking into your comments and following up with our staff. Thank you for sharing.

4/10 Poor

Verified traveler

The first room we were given did not have towels and the air conditioner was broken. The second room had a broken hairdryer.
Stayed 1 night in Aug 2020
Response from Guest Services Representative on 2020/8/31
We are sorry to hear of this. We are hopeful that we were able to fix the issues experienced quickly and efficiently.

4/10 Poor

Daniela

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The girls at the front they were very nice, but the pool was close even though I call before making the reservation and say it was open, the room smelled terrible, the place looked like falling apart, the carpets terrible
Stayed 1 night in Aug 2020
Response from Guest Services Representative on 2020/8/31
We apologize for the pool being closed. Unfortunately we had to close the pool earlier than anticipated due to increased restrictions from COVID-19.

6/10 Okay

Patricia

Traveled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
I have stayed here quite a few times. This year the hotel seems to have down hill. No service, no food or breakfast, a dirty pool. May never stay there again. They say it is because of COVID-19. My feelings it is poor management.
Stayed 6 nights in Aug 2020
Response from Guest Services Representative on 2020/8/31
We are sorry you feel this way. We have switched to "on demand" housekeeping service for stayovers in an effort to slow the spread of COVID-19 as well as respect the privacy of our guests. Due to COVID-19, we have been forced to suspend our food and beverage operations, including breakfast as well as close our pool due to increased COVID-19 restrictions. During these unprecedented times, we are taking all the precautions and following all guidelines to ensure the safety and well-being of our guests and our employees alike.

2/10 Terrible

Myriam

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE WORST!! HOTEL, IN 4 DAYS THEY DID NOT CLEAN THE ROOM, IM REQUEST, EVERY DAY. BUT....... THE CHECKIN TERRIBLE, NOBODY AT THE RECEPTION
Stayed 3 nights in Aug 2020
Response from Guest Services Representative on 2020/8/31
We are sorry you experienced this issue. Our housekeeping service, in response to COVID-19, is by request only. Our records indicate a one time service request during your stay and we see that this request was fulfilled. For future guidance, please note that you must request each day in order to receive service each day, a one time request does not put in a request for your whole stay. We apologize if this was not relayed to you while on site.

6/10 Okay

Bill, Albany, NY

Business traveler
Liked: Cleanliness, staff & service
The hotel was deserted which gave off a creepy vibe. Bed was super hard and the AC wasn’t good.
Stayed 3 nights in Aug 2020
Response from Guest Services Representative on 2020/8/24
Thank you for sharing. We will address your feedback with the parties responsible.

4/10 Poor

Verified traveler

Stayed 1 night in Aug 2020
Response from Guest Services Representative on 2020/8/21
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from Guest Services Representative on 2020/8/20
Thank you for sharing!

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel needs to be cleaned top to bottom and updated. As soon as I walked in I was hit with a foul odor that stuck around both days.
Stayed 2 nights in Aug 2020
Response from Guest Services Representative on 2020/8/20
Thank you for your feedback. We will address the concerns mentioned.

2/10 Terrible

Private, New York

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Besides the clerk being polite and trying his best this place is the worse. The beds looked unkempt. We didn’t have any wash clothes or hand towels. It just didn’t even look clean. Thank good it was only For one night.
Stayed 1 night in Aug 2020
Response from Guest Services Representative on 2020/8/17
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 Poor

K2J302101, Brooklyn, NY

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
We liked that the front desk were responsive, apologetic and receptive to criticism concerning room cleanliness and stained bed sheet and stained bathroom towel. The gentleman even replaced the both and apologized on the hotel’s behalf. Accountability is important. Dislikes were that there were 3 blood stains on cover bed sheet, a brownish stain on bathroom towel, back on remote was missing and there were bugs coming from outside into the room crawling on wall. It was untidy, unseemly, gross and uncomfortable because of the lack of attention to detail in regards to the cleaning. During the age of COVID-19, it’s especially disheartening so I won’t be back. I would warn those thinking of staying to put a few extra dollars into a better option for your enjoyment and safety.
Stayed 1 night in Aug 2020
Response from Guest Services Representative on 2020/8/17
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Guest Services Representative on 2020/8/31
Thank you for the 10/10. We hope to see you again soon!

2/10 Terrible

Sara

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy hotel. Smudges everywhere. Floor hasn’t been cleaned. Smudges on the TV. I always clean everything myself because of covid but this is the first time I felt that I absolutely had to.
Stayed 1 night in Aug 2020
Response from Guest Services Representative on 2020/8/17
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 Poor

Verified traveler

Stayed 1 night in Aug 2020
Response from Guest Services Representative on 2020/8/14
Thank you for sharing your stay with us.

2/10 Terrible

Richard

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
You can't even imagine how filthy this place is..We checked in , went to the room and then left..I wouldn't stay there again, even if it was free....
Stayed 1 night in Aug 2020
Response from Guest Services Representative on 2020/8/10
Thank you for sharing. We are sorry you were unhappy and will be looking into your comments and working to ensure we can properly address them.

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Better than staying home without power from Isaias
The room smelled like old carpet. The Air conditioner blew out smelly air. The pool was ehhhhh. It had a brownish ring around it. All channels on the TV were snowy.
Stayed 1 night in Aug 2020
Response from Guest Services Representative on 2020/8/10
Thank you for sharing. We are sorry to hear that you lost power but happy we were able to accommodate you during these times. We will be looking into your comments and working to ensure we can properly address them.

6/10 Okay

Nicola

Stayed 1 night in Aug 2020
Response from Guest Services Representative on 2020/8/20
Thank you for sharing.

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Old, outdated and smelly. Trash in the hallway and outside.
Stayed 1 night in Aug 2020
Response from Guest Services Representative on 2020/8/10
Thank you for sharing. We are sorry you were unhappy and will be looking into your comments and working to ensure we can properly address them.

6/10 Okay

Jerome

Stayed 1 night in Jul 2020
Response from Guest Services Representative on 2020/7/20
Thank you for sharing.

8/10 Good

Dany

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
oorrect
Correct
Stayed 1 night in Jun 2020
Response from Guest Services Representative on 2020/7/13
Thank you for the 8/10. We hope to see you again soon.

2/10 Terrible

ahmed

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vary bad
Very bad service well really was no service at all my advice don’t even think of going there . Look at the pic I was in front desk more then 30 m waiting for someone to come no one there can you believe it at 5 pm
Stayed 1 night in Jun 2020
Response from Guest Services Representative on 2020/6/29
We are sorry for the wait. The front desk agent was tending to an immediate guest situation.

2/10 Terrible

Verified traveler

Stayed 7 nights in Jun 2020
Response from Guest Services Representative on 2020/6/26
Thank you for sharing. We will look into your stay with us.

4/10 Poor

AMY

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Guest Services Representative on 2020/6/15
Thank you for sharing.

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
70 s motel.. tv doesnt work. Trash piled up outside entrance to the wing i stayed in. Ice machine doesn't work. Not a ramada
Stayed 1 night in Jun 2020

8/10 Good

David

Stayed 1 night in May 2020
Response from Guest Services Representative on 2020/5/21
Thank you for the positive feedback. We look forward to accommodating you again soon! Stay safe and be well!

6/10 Okay

Ming

Disliked: Cleanliness
There was no fridge in my room and the chair is disgusting. The bed is nice
Stayed 4 nights in Apr 2020
Response from Guest Services Representative on 2020/4/8
Thank you for sharing. We have refrigerators and microwaves upon request at no additional charge. We apologize if this was not relayed to you during your stay.

10/10 Excellent

Shavon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly
Stayed 2 nights in Mar 2020
Response from Guest Services Representative on 2020/3/20
Thank you for the 10/10 review. We appreciate your kind feedback.

8/10 Good

Trisha

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2020
Response from Guest Services Representative on 2020/3/16
Thank you for 8/10 feedback. We look forward to accommodating you again in the near future!

6/10 Okay

Stephanie

Traveled with family
Liked: Staff & service
The hallway smelled like dog pee. The beds were old. This place needs a full remodel. The service desk man was very nice.
Stayed 2 nights in Mar 2020
Response from Guest Services Representative on 2020/3/16
Thank you for your feedback. As we plan a hotel wide renovation, we will rely on your comments as we move forward.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020
Response from Guest Services Representative on 2020/3/9
Thank you for the 4/5 review!

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
In need of refreshing
A sprawling hotel in need of refreshing from top to bottom. The housekeeping staff during the week did the minimum to get by and often missed things (i.e., providing clean towels). The staff on the weekend were much better.
Stayed 7 nights in Feb 2020
Response from Guest Services Representative on 2020/3/3
Thank you for your feedback. As we embark on hotel wide renovations, we will certainly be relying on guest comments to ensure we are making the changes necessary to fulfill our guests' needs.

6/10 Okay

Verified traveler

Liked: Amenities
Disliked: Staff & service
The place was entirely too big and it was hard to find my room. I left an extremely important wake-up call, which I stressed was important and the whole reason I was making this visit. Fortunately, I have a backup alarm on my phone - NO WAKE UP CALL CAME IN!! When I mentioned it to the person at the front desk on my way out his was response was "oh, sorry." Won't be staying at a place that cannot reliably make a wake up call again.
Stayed 1 night in Mar 2020
Response from Guest Services Representative on 2020/3/2
Thank you for your feedback. We will follow up with the staff member regarding the wake up call and ensure there is protocol in place to make sure they are taken care of.

6/10 Okay

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean but cold at night.
Stayed 1 night in Feb 2020
Response from Guest Services Representative on 2020/3/5
Thank you for your feedback. We will follow up on the claim regarding your room's climate.

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Got there saturday at 4 am was told one price. When i check out i got charged a different price. Plus the heater in the room didnt work. Temp was at 7°f had to change rooms 3 times at the end i just asked for like 5 comforts and they gave me attitude
Stayed 8 nights in Feb 2020
Response from Guest Services Representative on 2020/2/24
We are sorry to hear this. We are looking into your billing discrepancy and will work diligently on rectified any issues. Thank you.

10/10 Excellent

Dovanda

Stayed 1 night in Feb 2020

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean and staff was very helpful
Stayed 14 nights in Jan 2020
Response from Guest Services Representative on 2020/2/14
Thank you for your generous feedback. We are glad you enjoyed your stay with us and look forward to accommodating you again.

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet and uneventful. Place is clean and the staff helpful.
Stayed 14 nights in Jan 2020
Response from Guest Services Representative on 2020/2/14
We are so happy you found our hotel clean and our staff helpful. We are looking forward to accommodating you again!

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend.
I had read previous reviews and was hesitant over how our stay would be. We were very happy we chose to stay with you. We had 2 dogs with us so had a pet friendly room, on the ground floor close to the entrance to the area to let the dogs relieve themselves. The room was spotless, fresh smelling, no sign of previous pets in the room. The towels were outstanding and bedding and pillows very comfortable. The breakfast was wonderful and very filling. Staff was friendly and very helpful answering questions. The only thing that would have been nice is the menu for the in house restaurant available in the room for meals other than breakfast.
Stayed 1 night in Feb 2020
Response from Guest Services Representative on 2020/2/10
Hi Jennifer, Thank you for taking the time to write us such a generous review and for allowing us an opportunity amidst the negativity you saw online. We are so happy to hear that we defied the odds and we are not what others may have portrayed us as before. We hope to accommodate you and your dog counterparts again very soon!

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020
Response from Guest Services Representative on 2020/2/5
Thank you for sharing.

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Bad service ,, I call 5 time on reception, my room tv and heat not working,, what not responses
Stayed 4 nights in Jan 2020
Response from Guest Services Representative on 2020/2/3
We're sorry to hear of this. We will ensure our maintenance staff is always timely in responding to issues.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2020
Response from Guest Services Representative on 2020/1/29
Thank you for your feedback.

2/10 Terrible

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Guest Services Representative on 2020/1/27
Thank you for sharing.

4/10 Poor

IJAHI

Business traveler
Disliked: Cleanliness, room comfort
Ramada got issues
First off, they never plowed their parking lot. At all. The first room had a broken bed and smelled as if someone had recently ate in the room and left the evidence in the corners of the room. After getting a new room, the heat took forever to come on, the wifi sucked and come to find out, the back door wasn't locked. Anyone could have come in the hotel and no one would know until too late. I only stayed there because of a snowstorm and figured it to be a one time thing. And I'm right, it will be a one time thing because I won't be back there.
Stayed 1 night in Jan 2020
Response from Guest Services Representative on 2020/1/20
We are sorry to hear of your experience. Our lot was plowed and sidewalks shoveled, we apologize if you left earlier than this was taken care of as it was done by 7am. We are looking into your comments and will be addressing them immediately with our team. Thank you.

2/10 Terrible

Verified traveler

Traveled with family and small children, Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The only thing I liked at this property was that I had good parking, I assume that is because it was completely empty and that’s be cool it was absolutely disgusting. I’d never stay at this place again. It’s out dated and dirty we couldn’t feel comfortable anywhere in our room as we had burn spots on the chair, stains on the carpet and the desk chair. Absolutely disgusting.
Stayed 1 night in Jan 2020
Response from Guest Services Representative on 2020/1/20
We are sorry to hear of your experience. We will be reviewing your comments and addressing them immediately with our team. Thank you.

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service, property conditions & facilities
The main entrance is very nice, but as you go around to the rooms...it looks and feels like two different buildings.
Stayed 1 night in Jan 2020
Response from Guest Services Representative on 2020/1/13
Thank you for your feedback. We are going through renovation and will be redoing all of our public space hallways and rooms.

4/10 Poor

William

Disliked: Cleanliness, property conditions & facilities, room comfort
Shocking
I was very disappointed in the condition the hotel has fallen. The rug in the room that the clerk first gave us where filthy and stained. The bed had two indent on each side (Room 103). I requested another room, which was also stained and bathroom faucet leek all over the sink and Hair blowers were not working. I did not feel safe in this room (105). I stayed at this hotel five years ago and it was very nice. I'm a Wyndham member and travel a lot. This Hotel does not deserve a 3 Star. Breakfast has cold at 7:30 am
Stayed 2 nights in Jan 2020
Response from Guest Services Representative on 2020/1/8
Thank you for your feedback. We are undergoing a renovation which will include new mattresses, carpeting, amongst various other improvements. We are hopeful you will allow us another opportunity to make things right.