Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Reviews of Quality Inn & Suites Fishkill South near I-84

2.5 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 579 out of 1006 reviews" "
Rating 8 - Good. 310 out of 1006 reviews" "
Rating 6 - Okay. 66 out of 1006 reviews" "
Rating 4 - Poor. 32 out of 1006 reviews" "
Rating 2 - Terrible. 19 out of 1006 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Not updated room
Stayed 1 night in May 2024
Response from Quality Inn & Suites on 2024/5/2
Thank you for your feedback.

10/10 Excellent

Janice

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
It could use some updating!
Stayed 1 night in May 2024
Response from Quality Inn & Suites on 2024/5/2
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Quality Inn & Suites on 2024/5/2
Thank you for your review!

10/10 Excellent

Xin, woodside

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
clean, have everything needed in the room breakfast has variety selection although can be better by adding hot meal like sausage egg as other quality inn
Stayed 2 nights in Apr 2024
Response from Quality Inn & Suites on 2024/5/2
Thank you for your review! We appreciate your feedback.

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Quality Inn & Suites on 2024/5/2
Thank you for taking the time to review your stay!

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Ease of reserving rooms, helpful staff (front desk and breakfast room), very clean room when we checked in. The housekeeping staff was also pleasant and friendly when we met them in the hall (we didn’t need anything from them for a 2-night stay). The elevator was a bit slow and looked like it has seen better days, but it was perfectly functional.
Stayed 2 nights in Apr 2024
Response from Quality Inn & Suites on 2024/4/23
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Ellen

Traveled with partner
Liked: Amenities
and diner next door. Friendly reception.
Stayed 1 night in Apr 2024
Response from Quality Inn & Suites on 2024/4/18
Thank you for staying with us! We hope to see you again soon.

8/10 Good

Toya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great. The cleanliness was 5 stars.
Stayed 1 night in Apr 2024
Response from Quality Inn & Suites on 2024/4/18
Thank you for your review!

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean as well as the bathroom. Couldn’t have asked for more
Stayed 1 night in Apr 2024
Response from Quality Inn & Suites on 2024/4/18
Thank you for taking the time to review your stay!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Quality Inn & Suites on 2024/4/18
Thank you for staying with us!

10/10 Excellent

Tracy

Stayed 1 night in Apr 2024

8/10 Good

Timothy

Traveled with family
Property is good and clean
Stayed 1 night in Apr 2024
Response from Quality Inn & Suites on 2024/4/18
Thank you for your review!

6/10 Okay

Rich

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
noisy due to highway no milk for coffee overall clean and great rooms
Stayed 1 night in Apr 2024
Response from Quality Inn & Suites on 2024/4/18
Thank you for your review. Our suites are all located off of the highway side of the building if you book with us again!

10/10 Excellent

Cyd Marie

Liked: Cleanliness, staff & service, property conditions & facilities
I love that this place is clean.
Stayed 3 nights in Mar 2024
Response from Quality Inn & Suites on 2024/4/18
Thank you for your review! We are happy to hear that you enjoyed your stay.

6/10 Okay

Lynn

Liked: Staff & service
Just a bit worn down. Clean but stained furniture in room. Staff was excellent. Friendly and helpful.
Stayed 1 night in Apr 2024
Response from Quality Inn & Suites on 2024/4/18
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent

henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Quality Inn & Suites on 2024/4/10
Thank you for staying with us!

10/10 Excellent

Simon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t normally leave reviews, but I wanted to thank Lorena in particular. I arrived late in the evening with my family (2 kids already asleep in the back of the car) and realized, upon arrival, that I had accidentally booked our room for the wrong night! Not only did Lorena manage to get us a room for the night (without additional charges), but she did it in the same amount of time I would expect a normal check in to take. Thank you for turning a potentially difficult situation into a funny story I could tell my wife! The hotel itself is fine. Everything was as clean and taken care of as I’d expect. The breakfast isn’t fancy, but it’s free and easy. (My son loved the automatic pancake maker.) Best about it, I’d say, is the reasonable price and the convenient location relative to the Beacon MetroNorth train station. And Lorena. Thanks again!
Stayed 1 night in Mar 2024
Response from Quality Inn & Suites on 2024/4/2
Thank you for taking the time to review your stay! We are very happy to know that Lorena was able to help you with your reservation. Hope to see you again!

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Right off the highway
Stayed 1 night in Mar 2024
Response from Quality Inn & Suites on 2024/4/2
Thank you for staying with us!

10/10 Excellent

alfred

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Often stay here, very close to 84 and yet quite. Clean, good breakfast and nice staff
Stayed 1 night in Mar 2024
Response from Quality Inn & Suites on 2024/4/2
Thank you for staying with us!

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. Clean. Front desk is very nice.
Stayed 1 night in Mar 2024
Response from Quality Inn & Suites on 2024/3/30
Thank you for staying with us!

8/10 Good

Nilda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Quality Inn & Suites on 2024/5/2
Thank you for staying with us!

8/10 Good

Amber

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Somewhat close to West Point. Able to see son fairly easy from this location without spending a ton of money. Clean and quiet
Stayed 3 nights in Mar 2024
Response from Quality Inn & Suites on 2024/3/26
Thank you for staying with us!

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Quality Inn & Suites on 2024/3/26
Thank you for staying with us!

4/10 Poor

Dakaira

Traveled with family
Disliked: Property conditions & facilities
It was not terrible but they definitely need to renovate and upgrade the rooms. Felt like I was in a motel
Stayed 2 nights in Mar 2024
Response from Quality Inn & Suites on 2024/3/26
Thank you for staying with us. We will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

8/10 Good

Ashley

Stayed 1 night in Mar 2024
Response from Quality Inn & Suites on 2024/4/18
Thank you for staying with us!

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel and it is next to I-84 diner, which had great food and service!
Stayed 1 night in Mar 2024
Response from Quality Inn & Suites on 2024/3/22
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Kimberly

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Quality Inn & Suites on 2024/3/22
Thank you for staying with us!

10/10 Excellent

Magdalene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Quality Inn & Suites on 2024/3/22
Thank you for your review!

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from Quality Inn & Suites on 2024/2/13
Thank you for staying with us!

8/10 Good

john

Stayed 1 night in Jan 2024
Response from Quality Inn & Suites on 2024/3/22
Thank you for your review!

4/10 Poor

Kathleen

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Quality Inn & Suites on 2024/1/30
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Please do not delay in letting the hotel staff know of any difficulties you may have so we have the opportunity to address any concerns while you are still at the property.

6/10 Okay

Rashida

Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like that the covers smell like musk. I didn't complain because i was tired and it was late. So i went to sleeping feeling uncomfortable and annoyed.
Stayed 1 night in Jan 2024
Response from Quality Inn & Suites on 2024/1/30
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Please do not delay in letting the hotel staff know of any difficulties you may have so we have the opportunity to address any concerns while you are still at the property.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Quality Inn & Suites on 2024/1/30
Thank you for your review!

4/10 Poor

Taylor

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Quality Inn & Suites on 2024/1/24
Thank you for your review. This stay was processed as a no show. We are sorry to hear that you were unable to make it for your confirmed reservation.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over night stay
Only stayed over night. Was very relaxing and quiet. Definitely recommend
Stayed 1 night in Jan 2024
Response from Quality Inn & Suites on 2024/1/24
Thank you for your review! We appreciate your feedback

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Exceptional???
It taught me to read the amenities more carefully. No pay TV channels and a TV that is difficult to operate. The valve on the bathtub was not mounted properly and fell off when I went to turn on the water. CONTINENTAL breakfast! No good options to eat. Sign on second floor directs you to ice which is non-existent. I could have gotten more at another hotel. Very disappointing especially after I was reading the ratings. Exceptional???
Stayed 1 night in Jan 2024
Response from Quality Inn & Suites on 2024/1/11
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

8/10 Good

bobbi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Quality Inn & Suites on 2024/1/9
Thank you for staying with us!

10/10 Excellent

JAWAID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was full of carbs, not very healthy.
Stayed 1 night in Jan 2024
Response from Quality Inn & Suites on 2024/1/9
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The complimentary breakfast is always nice to have…
Stayed 1 night in Jan 2024
Response from Quality Inn & Suites on 2024/1/9
Thank you for staying with us!

2/10 Terrible

Diamond

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Quality Inn & Suites on 2024/1/9
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Please do not delay in letting the hotel staff know of any difficulties you may have. We would have offered you other options had we known that you were dissatisfied.

10/10 Excellent

Michael

Stayed 1 night in Dec 2023
Response from Quality Inn & Suites on 2024/1/9
Thank you for staying with us!

10/10 Excellent

Sarah, Seymour

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was quick and easy. Room was clean.
Stayed 1 night in Dec 2023
Response from Quality Inn & Suites on 2024/1/7
Thank you for your feedback. We hope you stay with us again!

10/10 Excellent

Christopher

Stayed 1 night in Dec 2023
Response from Quality Inn & Suites on 2024/1/7
Thank you for your review!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Quality Inn & Suites on 2024/1/7
Thank you for your review!

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a quick overnight stay. Lots of so dining options close by.
Stayed 1 night in Dec 2023
Response from Quality Inn & Suites on 2024/1/7
Thank you for staying with us!

10/10 Excellent

William

Stayed 1 night in Dec 2023
Response from Quality Inn & Suites on 2024/1/24
Thank you for staying with us!

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was reasonable
Stayed 1 night in Dec 2023
Response from Quality Inn & Suites on 2024/1/7
Thank you for your review! Hope to see you again!

10/10 Excellent

Maricecil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alice the front desk lady was very approachable helpful and welcoming. We always love to stay here because of her.
Stayed 1 night in Dec 2023
Response from Quality Inn & Suites on 2024/1/7
Thank you for your comments. I will be sure to pass it along to her!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Air conditioner/heat noisy and not working properly. Road noise from highway. Mattress uncomfortable. Room was clean.
Stayed 1 night in Dec 2023
Response from Quality Inn & Suites on 2024/1/7
Thank you for your feedback. We hope you stay with us again!

10/10 Excellent

Darin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Great friendly staff made a great stay.
Stayed 1 night in Nov 2023
Response from Quality Inn & Suites on 2024/1/7
Thank you for staying with us. We appreciate your feedback.