「Sadly, this was a bad experience. I booked via Expedia where the hotel was advertising a Michelin trained chef and a restaurant. I travelled solo 145 miles for a two night break purely because of this. Upon arrival, I was disappointed to learn the restaurant closed last year. I expressed this disappointment in very civil tones, explaining this was the only reason for my visit. I asked the owner Stacie if I could therefore cancel my second night and obtain a partial refund for it. Stacie agreed...
「Nice place to stay, very friendly owner, excellent breakfast. Lovely location and view from the conservatory. The only problem was the room shower, tricky to control and weak flow. We informed the owner and he is going to look into getting it fixed.」
「A nice hotel with a good sized room, very nice staff & good parking. The hotel is perhaps in need of some modernisation in terms of bathroom facilities, room temperature control & outside areas but has a nice location and aspect.」
「The Royal is very old I know, but it seems nothing has been done to maintain it and so is very outdated. It appears very poorly maintained and there was dust in all corners of the room, water stain marks on thr wallpaper, broken windows with defective safety latches. The staff were fine to talk too however there etiquette was poor, dress standards let them down even further. This place needs a whole lot of investment to bring it to today's standards.」
「Our 5th floor executive room was comfortable and tastefully furnished. We had an incredible view. However, a previous guest must have been feeding the seagulls and we were targeted every morning. The fridge was a good asset as too were the table fans but a/c would have been preferred.」
改變心意預訂可以免費取消的飯店
精挑細選搜尋全球約 100 萬間旅宿
