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Reviews of Quality Inn New River

2.5 out of 5
Quality Inn New River
103 Elliots Way, Fayetteville, WV

Reviews

8.4

Very Good

Rating 10 - Excellent. 391 out of 957 reviews" "
Rating 8 - Good. 375 out of 957 reviews" "
Rating 6 - Okay. 133 out of 957 reviews" "
Rating 4 - Poor. 37 out of 957 reviews" "
Rating 2 - Terrible. 21 out of 957 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Malcolm

Traveled with family
Liked: Cleanliness, staff & service
Please check your electrical outlets in Rm 125.
Stayed 2 nights in May 2024

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Older motel but clean. Very convenient to New River Gorge National Park.
Stayed 1 night in May 2024

8/10 Good

Tom

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and very nice.
Stayed 1 night in May 2024

10/10 Excellent

Janis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Paul

Traveled with partner
Walking distance to DQ
Stayed 1 night in May 2024

8/10 Good

JEROME

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Kristen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and informative staff to check in, explained what is around. Restaurant and breakfast on facility to walk to.
Stayed 1 night in Apr 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed
Stayed 1 night in Apr 2024

8/10 Good

Anna

Traveled with partner
Liked: Amenities
Outside a bit run down. Room was clean. Nice to have bar/resturant on site . Resturant was good. Included breakfast with room was just.ok.
Stayed 2 nights in Apr 2024

6/10 Okay

keith

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Very dated, but clean. Had a stale door, and carpets needed a good cleaning. Staff worked well to keep clean.
Stayed 1 night in Apr 2024

8/10 Good

Brenda

Traveled with family
Liked: Staff & service
The property is conveniently located, the staff were pleasant and the restaurant on site was great. The food was good the atmosphere was great and the staff were excellent. The room we stayed in smelled musty but otherwise was clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Elizabeth

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Likes: spacious room, clean, friendly staff, liked to be able to park right at our room and bring our luggage right in. Cons: rooms on the back side of the 100 building are a bit noisy from road traffic
Stayed 2 nights in Apr 2024

8/10 Good

Mahalakshmi, Ashburn

Liked: Cleanliness, property conditions & facilities
Good hotel
Stayed 1 night in Mar 2024

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly and good restaurant!
Stayed 1 night in Apr 2024

10/10 Excellent

Helen

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice the room we stayed in was remolded was worried about staying there again but everything was remolded very nice.
Stayed 1 night in Apr 2024

8/10 Good

Richard

Traveled with partner
Quiet room. Only in for the night.
Stayed 1 night in Mar 2024

8/10 Good

Tim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good breakfast
Stayed 1 night in Mar 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Jim

Liked: Cleanliness, staff & service
Property was as described. Nice restaurant and neighboring mini market. TV reception was very poor and toilet needed water to flush correctly. Overall experience was fine.
Stayed 2 nights in Mar 2024

10/10 Excellent

Tricia

Liked: Cleanliness
Always friendly staff and very clean inside the rooms and out.
Stayed 1 night in Feb 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to sleep 😛
Stayed 2 nights in Feb 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find. Nice place
Stayed 1 night in Feb 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Feb 2024

6/10 Okay

nicole

Traveled with partner
Liked: Cleanliness
The room had a musty smell but I just left the window open to air it out. The beds were comfortable, and the rooms were quiet. Ordered food from the bar located in the lower level of the motel and it was good. The breakfast was horrible, the sausage and eggs were floating in water and the coffee was not good. For a place to sleep and a hot shower it was fine.
Stayed 1 night in Feb 2024

8/10 Good

Alisa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean and bed was comfortable. Room numbers too small to see at night. We needed handicap accessible but we were put on the 2nd floor without an elevator because we needed pet friendly!
Stayed 1 night in Feb 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Ralph

Stayed 1 night in Jan 2024

10/10 Excellent

Mark G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Edna

Liked: Cleanliness, staff & service, property conditions & facilities
It was right off the hwy good location, they do have a restaurant on site, ( we did not eat there) they also have breakfest( we did not eat there and coffee was not that good). I would say the rooms need some upgrades and something to remove the smell, but overall good place.
Stayed 1 night in Jan 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Giovanni

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean, we were very happy with it. The breakfast was great and the staff were friendly. We will definitely stay here again.
Stayed 1 night in Jan 2024

8/10 Good

Milton, Pickering

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I usually stay in more expensive lodgings. Gave this Quality Inn a try because of the good reviews and its location close to the highway along our route to Florida. Also, we were travelling with pets. For the price, I was not disappointed. Room was clean and quiet. Staff members were extremely friendly and some guests were very friendly and sociable. We got in late at night after driving through a snowstorm. By the next morning driveways were ploughed and the property was very presentable. Only minor complaints are that one guest was smoking outside his room, which caused some smoky smell in our room and the breakfast was minimal (no toast, bagels, fruit was not fresh). Overall, a decent place for a 1 night stop, if you have pets.
Stayed 1 night in Jan 2024

8/10 Good

CHENGSI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

val

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden Jem! Modern, clean and quiet!
We were so pleased with the beautiful condition of this hotel and how clean it was! The breakfast was above what any other hotel offered. A full line of hot and cold breakfast! We were a little unsure since the price was so reasonablel But it will not disappoint! Pictures are true to the modern and well keep hotel. Staff even on a holiday weekend were so nice and helpful! Will stay again!
Stayed 1 night in Dec 2023

8/10 Good

Martin, Orange Park

Stayed 1 night in Jan 2024

8/10 Good

john

Stayed 1 night in Jan 2024

10/10 Excellent

Imran

Liked: Amenities, property conditions & facilities
Easy access. Close to where we wanted to go
Stayed 1 night in Dec 2023

10/10 Excellent

Bryan

Stayed 1 night in Dec 2023

10/10 Excellent

Gail

Stayed 1 night in Dec 2023

10/10 Excellent

Milenko, Newmarket

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Tina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, clean and convenient. Food options on site. Would stay again.
Stayed 1 night in Dec 2023

4/10 Poor

Charlie

Disliked: Property conditions & facilities
Hotel needs updates.
Stayed 1 night in Dec 2023

8/10 Good

Dylan

Stayed 2 nights in Dec 2023

10/10 Excellent

Micheal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and the staff was very nice and friendly. The grill and bar was outstanding and the staff were also very friendly and helpful.
Stayed 1 night in Nov 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quirky little old school drive up motel. Sure it could use some updating but everything is clean and functional. Staff is amazing. The built in bar and grill is the ice cream on top.
Stayed 2 nights in Nov 2023

8/10 Good

Yanzhou

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good.
Stayed 1 night in Nov 2023

10/10 Excellent

Richard

Stayed 1 night in Nov 2023

6/10 Okay

RON

Traveled with family
Liked: Cleanliness, staff & service
Get rid of carpet, smell Box springs on one bed squeaked and banged with each movement, very lous
Stayed 1 night in Nov 2023

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Would definitely stay here again
Stayed 2 nights in Oct 2023