Find hotels near Falls Lake Visitor Assistance Center, Raleigh from NT$3,095

"Room clean staff very helpful"

"Everything was clean ."

"Staff was nice and room was very comfortable. Breakfast was quite good, as well."

"Clean room, fast check in, friendly staff. This is why we come back here every year!"

"Yes the room was clean and the staff was great. I loved the breakfast and easy to get food delivered for dinner"

"Where do I start? - paint peeling off the walls, water stains on the ceilings (wish I could share pictures, it was bad) - the dishwasher was not even fastened in which made the door very hard to open. The whole unit rocked back and forth. - the washing machine did not work. Spin cycle did not work so we had to deal with soaking wet clothes. - the deck furniture was extremely wobbly, nobody would sit on the chairs. - the very small couch was extremely uncomfortable and needs to go in the trash. And the TV was kinda useless. No basic cable, just a bunch of apps that needed to be signed in to. - the shower head in the master bathroom leaked spraying water onto the wall. So much so it peeled the paint. I contacted management about it. First, they would “have someone there between 7-7:30 PM on Saturday night”. Nobody showed, no word from management. Then I got a text it would be Sunday morning between 9-9:30 AM. Nobody showed, no word from management. So I hand tightened it myself. Then they messaged Tuesday night and said they were going in while we were out. They actually came and “found no issues”. The whole thing was weird. There is nothing “luxe” about this place. Like I said, if I could share pictures and videos of everything I would. I contacted management and told them all this as well. Someone needs to go into this unit and look at it from the eyes of a family on vacation. I would be embarrassed to have someone stay here if it were my place. "

"My room was great. Clean, modern, comfortable and the shower was awesome! Staff was very friendly. "

"All of the above "

"The front desk staff was very friendly, We were glad that the main dish breakfast selections varied daily. We loved that coffee, hot chocolate and tea were available in the lobby 24/7. "