King Suite with Spa Bath, Nonsmoking | View from room

Reviews of Parkway Inn Eugene

2 out of 5
Parkway Inn Eugene
568 West 7th Avenue, Eugene, OR

Reviews

7.8

Good

Rating 10 - Excellent. 73 out of 216 reviews" "
Rating 8 - Good. 72 out of 216 reviews" "
Rating 6 - Okay. 46 out of 216 reviews" "
Rating 4 - Poor. 13 out of 216 reviews" "
Rating 2 - Terrible. 12 out of 216 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

James, Aventura

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Owner Tina Patel on 2024/5/19
Thank you for choosing Parkway Inn for your stay! Our dedicated team works tirelessly to ensure our guests have a delightful experience. Your fantastic rating means the world to us, and we eagerly anticipate the opportunity to exceed your expectations again in the future. Here's to many more memorable stays with us

6/10 Okay

Larry

Liked: Cleanliness, staff & service
The drain in the bathroom sink and the shower trained very short, slowly, causing water to back up in thr shower. It was a very good value for the price.
Stayed 1 night in May 2024
Response from Owner Tina Patel on 2024/5/11
Thank you for choosing our services. We sincerely apologize for not meeting your expectations. Your business is highly valued, and we genuinely appreciate the opportunity to serve you.

6/10 Okay

Bradley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A bit difficult to get to given 1-way streets; tight parking. Bare-Bones (as expected and as-desired) and adequate for our needs.
Stayed 1 night in Apr 2024
Response from Owner Tina Patel on 2024/4/22
We truly appreciate your valuable feedback, and we're incredibly grateful that you chose to spend your evening with us.

10/10 Excellent

Jeff

Stayed 1 night in Apr 2024
Response from Owner Tina Patel on 2024/5/11
Thank you for choosing Parkway Inn for your stay! Our dedicated team works tirelessly to ensure our guests have a delightful experience. Your fantastic rating means the world to us, and we eagerly anticipate the opportunity to exceed your expectations again in the future. Here's to many more memorable stays with us!

8/10 Good

Ashley

Stayed 1 night in Mar 2024
Response from Owner Tina Patel on 2024/4/9
We sincerely appreciate your wonderful stay with us! Your business means the world to our team. We look forward to serving you again in the future. Thank you for choosing the Parkway Inn!

10/10 Excellent

Brent

Stayed 1 night in Mar 2024
Response from Owner Tina Patel on 2024/4/1
Thank you sincerely for your wonderful feedback! We are truly grateful for the rating you've given us. Your support means the world to us, and we're thrilled to have had the opportunity to serve you. We look forward to continuing to exceed your expectations and providing you with exceptional service. Thank you again for your business!

2/10 Terrible

Sun

Disliked: Cleanliness, staff & service, property conditions & facilities
Smelled like mold from tje moment i walked in ..started sneezing.. now eys watering.
Stayed 1 night in Feb 2024
Response from Owner Tina Patel on 2024/2/18
Thank you for choosing to stay with us and for taking the time to share your feedback. We sincerely apologize for any inconvenience you experienced during your recent stay and are truly sorry to hear about your disappointment regarding the smell in your room. Had we been made aware of the issue during your stay, our dedicated team at the front desk would have been more than willing to promptly assist you in finding a solution that best suited your needs. Whether it be relocating you to a different room or providing a full refund, we are committed to ensuring that our guests' concerns are addressed promptly and effectively. Once again, we apologize for any inconvenience you experienced and thank you for bringing this matter to our attention. We sincerely appreciate your business and hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

8/10 Good

brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room didn't have any towels or wash clothes at all
Stayed 1 night in Jan 2024
Response from Owner Tina Patel on 2024/3/13
Thank you for taking the time to provide us with feedback. We extend our sincere apologies for the oversight regarding the towels during your recent stay. Rest assured, we have taken immediate action to address this issue internally to ensure it doesn't happen again. For your next visit, we assure you that your room will be stocked with fresh towels, and we'll have plenty of extras readily available on the side to ensure your utmost comfort throughout your stay. Once again, we thank you for choosing our hotel, and we look forward to welcoming you back soon.

8/10 Good

Jerry

Liked: Cleanliness, staff & service
My thoughts are that this place is exactly what a Inn/motel is. Setting next to a major road/intersection it is what it is. The staff were great and friendly. I was there during an ice storm that basically shot down the city. With cars being iced over and frozen doors. The staff was around and tried to help those that needed help.
Stayed 3 nights in Jan 2024
Response from Owner Tina Patel on 2024/1/17
We sincerely appreciate your wonderful stay with us! Your business means the world to our team. We look forward to serving you again in the future. Thank you for choosing the Parkway Inn!

2/10 Terrible

Chris

Stayed 1 night in Jan 2024
Response from Owner Tina Patel on 2024/2/7
Thank you for choosing our services. We sincerely apologize for not meeting your expectations. Your business is highly valued, and we genuinely appreciate the opportunity to serve you.

10/10 Excellent

Chad

Stayed 2 nights in Jan 2024
Response from Owner Tina Patel on 2024/1/15
Thank you sincerely for choosing the Parkway Inn! Your presence has brightened our establishment. We look forward to hosting you again in the future. Your decision has made a significant impact and is truly cherished!

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Owner personable. Most other choices were very expensive in Eugene
Stayed 1 night in Jan 2024
Response from Owner Tina Patel on 2024/1/15
Thank you wholeheartedly for choosing to stay with us! Your presence has truly brightened our establishment. We eagerly anticipate the opportunity to welcome you back in the future. Your decision to stay at the Parkway Inn is genuinely appreciated!

10/10 Excellent

Liga, Woodacre

Stayed 1 night in Jan 2024
Response from Owner Tina Patel on 2024/1/15
Many thanks for choosing Parkway Inn! Your presence lights up our space, and the support from guests like you truly touches us. Excited to host you again! Your decision has left a lasting impact and is deeply appreciated!

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Owner Tina Patel on 2024/2/7
Thank you sincerely for your wonderful feedback! We are truly grateful for the rating you've given us. Your support means the world to us, and we're thrilled to have had the opportunity to serve you. We look forward to continuing to exceed your expectations and providing you with exceptional service. Thank you again for your business!

10/10 Excellent

Cesar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was grate
Stayed 1 night in Nov 2023
Response from Owner Tina patel on 2023/11/30
We sincerely appreciate your wonderful stay with us! Your business means the world to our team. We look forward to serving you again in the future. Thank you for choosing the Parkway Inn!

10/10 Excellent

Larry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean quite
Stayed 1 night in Nov 2023
Response from Owner Tina Patel on 2023/11/28
Thank you sincerely for choosing our services. Our team is truly delighted to receive your wonderful feedback. Your satisfaction is our utmost priority. We are grateful for the opportunity to serve you. We eagerly anticipate the pleasure of assisting you again in the future. Thank you once more for your valued business!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Owner Tina Patel on 2023/11/22
We want to express our deepest gratitude for choosing our establishment as the destination for your stay. Your selection is truly an honor, and we are thrilled to have the opportunity to serve you!

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023
Response from Owner Tina Patel on 2023/11/13
We want to express our deepest gratitude for choosing our establishment as the destination for your stay. Your selection is truly an honor, and we are thrilled to have the opportunity to serve you!

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Owner Tina Patel on 2023/11/6
Thank you for your valued business. Our dedicated staff is delighted to receive your wonderful feedback. We appreciate your support and eagerly anticipate the opportunity to serve you again in the future.

10/10 Excellent

Jamaal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Owner Tina Patel on 2023/10/27
We want to express our deepest gratitude for choosing our establishment as the destination for your stay. Your selection is truly an honor, and we are thrilled to have the opportunity to serve you.

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access and parking. Walkable to lots of good restaurants and bars. Small but comfortable room. Very friendly staff and easy check in/out.
Stayed 1 night in Oct 2023
Response from Owner Tina Patel on 2023/10/28
Thank you for choosing to stay with us! We are dedicated to creating a delightful experience for our guests, and your feedback means the world to us. Your happiness is our ultimate reward, and we can't wait to welcome you back in the future. We genuinely appreciate your stay.

8/10 Good

Bjanka

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great costumer service!
An older motel that’s been updated and is being well kept. Really grateful to the kind front desk lady that was checking on me frequently to make sure everything was ok (perhaps bc I travelled solo). The motel is right next to the busy road, but the noise winds down around 10pm.
Stayed 2 nights in Oct 2023
Response from Owner Tina Patel on 2023/10/24
We sincerely appreciate your choice to stay with us. Our team is dedicated to creating a delightful experience for our guests, and your feedback is invaluable to us. We eagerly anticipate the opportunity to host you again in the future. Once more, we extend our heartfelt gratitude for your stay. Thank you so much for choosing us as your accommodation!

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Owner Tina Patel on 2023/10/24
We extend our heartfelt appreciation for selecting our establishment for your stay.

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
No coffee
Could use a coffee maker in room.
Stayed 1 night in Oct 2023
Response from Owner Tina Patel on 2023/10/31
Thank you for choosing to stay with us, and we truly appreciate your feedback. While we regret that we couldn't provide coffee in your room on this occasion, we value your input, and we will certainly take it into account for future improvements. We are eagerly looking forward to the opportunity to serve you again in the future, and we want to express our sincere gratitude for choosing to stay with us

8/10 Good

Stephen

Stayed 1 night in Oct 2023
Response from Owner Tina Patel on 2023/11/4
We want to express our deepest gratitude for choosing our establishment as the destination for your stay. Your selection is truly an honor, and we are thrilled to have the opportunity to serve you.

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
very friendly
Stayed 1 night in Oct 2023
Response from Tina Patel on 2023/10/15
We extend our heartfelt appreciation for selecting our establishment for your stay.

10/10 Excellent

ROBERT, SALEM

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are clean and offer a great level of nostalgia. I would stay here again.
Stayed 1 night in Oct 2023
Response from Tina Patel on 2023/10/15
Your satisfaction is our top priority, and your feedback is invaluable to us. We're committed to ensuring your happiness during your stay and look forward to serving you again. Thank you for choosing us - your presence has been a delight!

8/10 Good

Robert W

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Tina Patel on 2023/10/5
We extend our heartfelt appreciation for selecting our establishment for your stay.

4/10 Poor

remo

Disliked: Property conditions & facilities
The people seem nice but very old and our room was right on the street very noisy could not sleep had a big tv but if watching from the bad still too small. Personally not going to be my choice again.
Stayed 4 nights in Sep 2023
Response from Tina Patel on 2023/10/5
We sincerely appreciate your feedback and for choosing to stay with us.

8/10 Good

Kale

Stayed 1 night in Sep 2023
Response from Tina Patel on 2023/10/15
We extend our heartfelt appreciation for selecting our establishment for your stay.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2023
Response from Owner Tina Patel on 2023/9/24
We sincerely appreciate your kind words and are delighted to hear that you enjoyed your stay with us. At our establishment, our dedicated team strives tirelessly to ensure our guests' happiness, and your feedback is truly valued.

8/10 Good

Brooke

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Owner Tina Patel on 2023/9/25
Thank you for choosing our establishment for your stay. We are dedicated to ensuring our guests' satisfaction, and we sincerely appreciate your valuable feedback. Your happiness is our ultimate goal, and we can't wait to have the pleasure of serving you again in the future. Once more, a heartfelt thank you for choosing us as your destination!

10/10 Excellent

Cole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
Excellent service and super friendly staff! Very attentive and the room was super clean and ready to go when I arrived. Would for sure go back!
Stayed 1 night in Sep 2023
Response from Owner Tina Patel on 2023/9/18
Your stay has been a pleasure, and our commitment to ensuring your happiness is unwavering. Your valuable feedback is greatly appreciated, as it helps us continually improve. We eagerly await the opportunity to welcome you back in the future. Thank you once again for choosing to stay with us.

10/10 Excellent

Craig

Stayed 2 nights in Sep 2023
Response from Tina Patel on 2023/10/10
We extend our heartfelt appreciation for selecting our establishment for your stay.

10/10 Excellent

Rebecca

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great treatment safe location really clean rooms
Stayed 1 night in Sep 2023
Response from Owner Tina Patel on 2023/9/17
Your satisfaction is our ultimate goal, and we greatly value your feedback. We're dedicated to ensuring your happiness during your stay, and we can't wait to have the pleasure of serving you again in the future. Thank you once more for choosing us for your stay – your presence has been a true delight!

10/10 Excellent

Jolee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Owner Tina Patel on 2023/9/7
Thank you for choosing to stay with us! Your satisfaction is our top priority, and we truly appreciate your feedback. We are committed to continuously improving our services to ensure your future visits are even more delightful. Your stay with us means the world, and we can't wait to welcome you back again soon. Once more, thank you for making our day brighter with your presence!

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was well maintained. Prompt service everyday. Unfortunately outside of the hotel area like most cities had several homeless people sheltering there
Stayed 3 nights in Aug 2023
Response from Owner Tina Patel on 2023/9/4
Thanks for staying with us. We work hard to make our guest Happy and Appreciate your feedback! We look forward to serving you in the future. Once again Thank You so much for your staying!!!

10/10 Excellent

Stephen

Stayed 2 nights in Sep 2023
Response from Owner Tina Patel on 2023/9/4
We sincerely value your presence at our establishment, and your satisfaction is our utmost priority. Your feedback is truly appreciated, as it helps us continually improve our services to ensure your future visits are even more delightful. We eagerly anticipate the opportunity to welcome you back again soon. Thank you once more for choosing us for your stay; it was our pleasure to have you as our guest!

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay there again.
The room was small, clean, comfortable. The mattress was practically new! So comfortable! We have no complaints at all. AC worked great. Easy access for on and off ramp for the freeway. We were at the top of the stairs, you'd think it would have been noisy, but it wasn't. Service was friendly. Would definitely stay there again.
Stayed 1 night in Jul 2023
Response from Owner Tina Patel on 2023/7/31
Thanks for staying with us. We work hard to make our guest Happy and Appreciate your feedback! We look forward to serving you in the future. Once again Thank You so much for your staying!!!

10/10 Excellent

Pauline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Bed was very comfortable. Outside the motel looked rundown but the room was very clean
Stayed 2 nights in Jul 2023
Response from Owner Tina Patel on 2023/7/27
Thanks for staying with us. We work hard to make our guest Happy and Appreciate your feedback! We look forward to serving you in the future. Once again Thank You so much for your staying!!!

10/10 Excellent

Amber D

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
For what we needed, this location was perfect. The Cornbread Cafe was 2 minutes away, and the Hult Event Center was 5 minutes away. The whole weekend was so smooth and easy.
Stayed 1 night in Jul 2023
Response from Owner Tina Patel on 2023/7/26
Thanks for staying with us. We work hard to make our guest Happy and Appreciate your feedback! We look forward to serving you in the future. Once again Thank You so much for your staying!!!

6/10 Okay

Robert

Liked: Staff & service
Stayed 1 night in Jul 2023
Response from Owner Tina Patel on 2023/7/24
Thank You for your feedback and spending your night with us.

10/10 Excellent

Charles

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access, very clean room but maybe not quite enough parking, will know later tonight.
Stayed 1 night in Jul 2023
Response from Owner Tina Patel on 2023/7/13
Thanks for staying with us. We work hard to make our guest Happy and Appreciate your feedback! We look forward to serving you in the future. Once again Thank You so much for your staying!!!

10/10 Excellent

Adama, EVERETT

Stayed 2 nights in Jun 2023
Response from Owner Tina Patel on 2023/7/31
Thanks for staying with us. We work hard to make our guest Happy and Appreciate your feedback! We look forward to serving you in the future. Once again Thank You so much for your staying!!!

10/10 Excellent

Jose

Stayed 4 nights in Jul 2023
Response from Owner Tina Patel on 2023/7/12
Thanks for staying with us. We work hard to make our guest Happy and Appreciate your feedback! We look forward to serving you in the future. Once again Thank You so much for your staying!!!

8/10 Good

Frank

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Owner Tina Patel on 2023/6/21
Thanks for staying with us. We work hard to make our guests Happy and Appreciate your feedback! We look forward to serving you in the future. Once again Thank You so much for your staying!!!

6/10 Okay

Benjamin

Business traveler
Bathroom no sope or shampoo Pillows are bad
Stayed 1 night in Jun 2023
Response from Owner Tina Patel on 2023/6/20
Thank you for your feedback and spending your night with us.

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Owner Tina Patel on 2023/6/17
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We look forward to serving you in the future. Once again Thank You for staying with us!!!

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
The property is older but in good condition. I went for a run after I checked in.The few blocks to the west of the property are sketchy. Homeless folks in the alley and an abandoned house a few blocks away. The owners of this property are friendly and do a great job keeping it clean. There are plenty of things to walk to in the area, it is unfortunate that the city isn't doing their part.
Stayed 1 night in May 2023
Response from Owner Tina Patel on 2023/5/7
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We look forward to serving you in the future. Once again Thank You for staying with us!!!

8/10 Good

Nate

Liked: Cleanliness, staff & service
Average room, thin pillows, next to busy road
Stayed 1 night in Apr 2023
Response from Owner Tina Patel on 2023/4/26
Thank you for your review and staying with us. We will use your feedback to improve our room!!