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Reviews of Western Inn

2 out of 5
Western Inn
205 West 10th Street, Erie, PA

Reviews

3.6
Rating 10 - Excellent. 0 out of 64 reviews" "
Rating 8 - Good. 5 out of 64 reviews" "
Rating 6 - Okay. 11 out of 64 reviews" "
Rating 4 - Poor. 15 out of 64 reviews" "
Rating 2 - Terrible. 33 out of 64 reviews" "

3.4/10

Cleanliness

4.8/10

Staff & service

3.4/10

Amenities

3.0/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

2/10 Terrible

Fred

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is closed!! Showed up to check in and it looked like a bomb went off!
Stayed 1 night in Dec 2021

2/10 Terrible

keith

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty, cigarette burns and stains in the bed sheets. Cob webs all around room. Horrible conditions!!
Stayed 1 night in Nov 2021

2/10 Terrible

Caprice

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
It cldve. Been better
Stayed 1 night in Oct 2021

2/10 Terrible

Ashley

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only uniqueness would have been the may prostituties staying there the hotel itself was dirty
Stayed 1 night in Sep 2021

4/10 Poor

charlene

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

2/10 Terrible

Anthony

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing good about this motel. The toilet seat was visibly dirty along with the toilet seat lid, the bathroom sink was dirty and there was paper still on the floor. The outside banister leading to the second floor was loose. There was no microwave, refrigerator or coffee. I actual felt unsafe there because of the people roaming around. Please take them off of your list of motels. I don't want anyone to experience what we had to experience.
Stayed 1 night in Aug 2021

2/10 Terrible

Eric

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was totally run down and extremely uninviting. Prostitutes and dangerous individuals lined the rooms and parking lot. The premises smelled of urine and alcohol.
Stayed 1 night in Aug 2021

6/10 Okay

Brianna

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was really dirty, the pool had dirty water and trash at the bottom.
Stayed 1 night in Aug 2021

2/10 Terrible

Daniel

Disliked: Cleanliness, amenities, property conditions & facilities
This place is horrible!!!
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
outside dumpster was over flowing with trash. No water in pool. no clean towels daily. Loud activity at night 11:45am.
Stayed 2 nights in Aug 2021

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Dirty. Sketchy area.
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveler

GOT STOOD UP. Had confirmed reservation. Arrived 330 pm. Office locked. No staff around. Had to go elsewhere.
Stayed 3 nights in Jul 2021

6/10 Okay

Jacqueline

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2021

6/10 Okay

Royston

Stayed 1 night in Jul 2021

4/10 Poor

Richard

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
I asked for a non smoking room and the room smelled like smoke so much. The smoke alarm had a small towel over it so it wouldn’t go off. You get what you pay for.
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a clean place. Beer bottles and whiskey bottle thrown in the grass around the perimiter of the building. Rooms need updated. Room smelled like cigarettes, even though it was a non-smoking room. Just not a nice place.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
There was nothing to like. Dirty, TV didn't work, bath tub clogged, Strange pepple walking around all night. I will never stay there again.
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the nastiest place I have ever seen. We left 2 hours after we got there.
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pros: Guy that works there brought me up a refrigerator and microwave upon request. Also asked on another day if I needed anything Cons: Ended up having to change rooms at check in due to there being a huge hole in the ceiling, reeking of cigarette smoke (non smoke room) also only one light working. Second room I was in reeked of cigarettes(non smoking room), had ripped curtains, filthy carpets, red splatter on chair, dirty sheets on one of the beds and a light fixture dangling from ceiling. Bathtub was dirty so I did bird baths, brown liquid also came out with the water from the bathtub on my last stay there. One day the outlets worked and the next day they didn’t. I was desperate for a place to stay so I did what I had to do. However, I would not recommend this place unless it’s for one night and you’re in desperate need. I believe the whole place needs renovation, carpets pulled, bathtubs pulled and new appliances and bedding. Also if it’s non smoking remind guests not to smoke. No amount of air fresheners or Lysol spray I bought helped the smell. For a place to lay your head , it works !
Stayed 7 nights in Jul 2021

2/10 Terrible

Verified traveler

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
The building very very old, they room OMG, never seen a horrible,smelly and dirty room like this one in my life, I am not exaggerating…and the bath tub wasn’t draining, when I told the receptionist they didn’t even care. I don’t know how the health department is not aware of that!!
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run Away!!
The room was filthy! Trash can had trash still in it. There was no microwave, refrigerator or phone in my room. They said there was no microwave in the lobby either.. He laughed when i said I expected a refund. This place is a dump and I wouldn't recommend it to anyone
under the bed
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

4/10 Poor

Kayla

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Well starting out this hotel is BASIC BASIC! It doesn’t even qualify to be Great Value at Walmart. The smoking room that I originally booked did not even come with an ashtray. I had to go and purchase one from the smoke shop three blocks over. The carpet was extremely dirty. I had to wear my shoes/socks for the entire night. A lot of the fixtures for the lights or the towel racks in the bathroom were and/or missing. The thing that completely disgusted me was not only how dirty the toilet was but the fact that the toilet seat was broken off, placed on the floor next to the toilet and I am not sure if that was dirt or feces caked into hinges. (Either way I still went to the Rite Aid on State Street to buy some bathroom cleaner.) As I mentioned earlier the room was extremely below basic. Although some things in the room were a bit old-fashioned and dated the room just felt dirty. I not only will never stay there again but I would not recommend this hotel for anyone. In my opinion, they should improve it or sell it to someone who can! It is truly a waste of a business and property.
Stayed 1 night in Apr 2021

8/10 Good

Norman

Stayed 1 night in Sep 2020

2/10 Terrible

Verified traveler

Stayed 1 night in Aug 2020

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we got there the man at the front desk wanted 50.00 extra for a security deposit, not mentioned on the site, I did get my deposit back after 30 hours. The check out time is way wrong from the web site, 3PM vs 11AM. The pool hasn't had water in it in years. The parking lot was dirty, trash everywhere. When I first walked into the room I was greeted with a spider web in the face, also found other spider webs in the arches. Our floor was sticky, so I called the front desk and was told "What do you want me to do about it?" I said "mop it" The first night the music started about 8 PM and didn't stop till almost dawn. Car came all night long for 10 min visits to various rooms with the music blasting. The second time was much about the same with the music except this time the police and ambulance came, (I don't know for sure), but we are guessing drug overdose. When I packing to leave, I found part of hypo needle next to my vehicles door, which I thought was odd, because the reviews said the hypo needles were in the flower beds, not the parking lot. I read the reviews afterwards, that's how I found out about the pool never having water. If anyone reads this don't stay there if you want sleep the music came from a room across the parking lot and people were dancing in the parking lot till the police came. The outside everywhere needs maintenance bad.
Stayed 2 nights in Aug 2020

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2020

4/10 Poor

Kelly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not book this hotel
Worst hotel I ever stayed at
Stayed 1 night in Aug 2020

2/10 Terrible

Deb, Pittsburgh

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking lot is a disaster. The people who come here are a disaster. The check-in process was a disaster..I was not handing a random man my phone through the hole of the window. Room lights were on and the air was off when we came in. The room smells like musty cigarette smoke. Floor is so sticky. Room key did not work at first, had to go get a new one.
Stayed 1 night in Jul 2020

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
hmmm
noisy dirty run down motel, convenient location but I can't say I would recommend it, maybe for $50 but not for $110 online or $90 walk-in... the front desk clerk was rather nice but not very helpful... rooms desperately need updates, mine was rather clean and had microwave/fridge/tv/ac, but no security chain on the door anymore, no in room coffee machine (and none in the lobby/no breakfast either because of covid)... parking lot was littered with empty cans and trash, hard to park with crushing something
Stayed 1 night in Jul 2020

6/10 Okay

Amy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2019

4/10 Poor

Fenier

Liked: Staff & service
Disliked: Property conditions & facilities
Rooms look out of the 60s and not in a good way. Not worth the cheap price.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Not tooo bad. It dod the job
On the outside, the place could use some repair. Stair railings are loose. Looks a bit sketchy and the pool has no water. But close to town events. My room was clean and also my linens. Solid door lock. Bed was clean. Mattress was a bit too soft for my back. If all you need is a place to sleep and bathe with TV , it works.
Stayed 1 night in Aug 2019

8/10 Good

Ricardo

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

WiFi/Internet Access Fraud
They ignore complaints about no internet service. Pretend they don't know why I can't get WiFi at motel on 3 devices, yet I can get WiFi everywhere else in Erie on same 3 devices. Deliberate internet restriction, but they advertise "Free WiFi". Going to report this place.
Stayed 4 nights in Jul 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Dump
Definitely wasn’t worth the $213.00 for two nights. The tv didn’t work with the remote, no cable or WiFi, no towels for two people, the electrical outlets in the bathroom didn’t work, no hair dryer, there was ants inside the door on the floor. No coffee or breakfast in the morning. No ice machine. The pool isn’t even fit to have people in it. No room service available
Stayed 2 nights in Aug 2019

2/10 Terrible

Joanne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
Didn’t even stay there. Walked into the lobby and it smelled terrible, we were told to come back at 2pm but we didn’t. We looked into a couple of rooms..yuk! We left Erie dint even stay!
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t bother even looking.
This hotel should not be listed. There were prostitutes in front of the building. The building was literally falling apart. We did not stay. It was not safe. Unsavory looking people were walking around. Waste of our time looking for the hotel.
Stayed 1 night in Aug 2019

4/10 Poor

Cynthia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Needs a lot of work
Hotel was in very poor condition and under renovation. Star railings were loose and dangerous. Concrete stairs were crumbling. Room smelled like paint. Furniture was damaged. Bathroom door had a child’s marker scribbled all over it. Weak WiFi in our room couldn’t be used. Only good thing was the bed was comfortable for our one night stay. I don’t recommend this place.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Run down, no water in the pool. Shady looking people hanging around
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Had a pool with no water and was in amenities category, also in a horrible neighborhood
Stayed 1 night in Aug 2019

8/10 Good

Eric

Liked: Cleanliness, staff & service, room comfort
Fill the pool it will be even better. For the price you can't beat it. Staff is very nice. And it is within walking distance to almost everything.
Stayed 3 nights in Jul 2019

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Listen that place is worse of the worse sleeping in a tent would be better
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing good about the stay. The building was falling apart. This room was not clean. There so much I can say .very poor conditions
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
The shower didn't drain properly and was filthy
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can’t believe I was routed here from customer service. This place was discusting and disturbing. I will never again allow an orbitz agent (India) help me find a room. Took my money and said refund was up to the establishment if they would refund room? Seriously this place doesn’t qualify as an option! Can you tell I’m less than satisfied?
Stayed 1 night in Dec 2018

4/10 Poor

Jen

Disliked: Cleanliness, property conditions & facilities, room comfort
Sleep in your car...
The hotel is very run down and dirty. The room beside ours was not being used due to the ceiling falling in. We had our daughter and neice with us and their feet were so dirty from the carpet they weren't allowed to have their shoes off. We ripped off the blankets , luckily I brought pillows and fuzzy blankets. The ac did work. The pool was empty and grose-it was advertised as open. Would not have stayed however we went to Erie last minute on Labor Day weekend and hotels were sold out everywhere.
Stayed 2 nights in Sep 2018