Find hotels near Emily L. Knapp Museum and Library, Brockport from NT$3,897

"Terrible property "

"Yes. The kitchen area was ok. There was no cold water, the toilet wouldn't fill up. My daughter and I had to use a bucket to refill it. Also, people left bags of trash outside the Trash Room. As of next week, this establishment will no longer be in business. I feel terrible for the guests and the staff. Thank you. "

"The hot tub was not in use. That was the only disappointment about staying there."

"The thermostat wasn’t working so it was cold but other than that, it was a good space."

"Amazing stay and would choose this hotel again"

"Love this hotel always clean staff always professional "

"The room was clean and had many amenities. Breakfast was good with options to choose from"

"My husband had to take a quick trip as his father passed away recently. After a very long day of making funeral plans he checked in to the hotel only to be put into a room that had large holes in ceiling with leaky pipes. Exhausted from the day he stayed the night. He checked out in the morning and ask the receptionist if they knew of the hole in the ceiling and they said yes. So somehow this hotel thought it was appropriate to put someone in that room. He was suppose to stay two nights, he checked out early. We aren’t familiar with Rochester and the area of this hotel is also very bad. The hotel and hotels.com refused a full refund. This is the first time I’ve had an issue with hotels.com and it’s appalling they were unreasonable with us after choosing to be affiliated with such a terrible hotel. Would never stay here again. "

"Nice stay "