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"We were put in a smoking room despite a reservation for nonsmoking. I asked to switch but nothing else was available. The room smelled terrible. The good: The bed was comfortable and the sheets clean. Otherwise the property was run down. The room was reasonably clean, but the common areas were dirty. Very poor breakfast. I will avoid this hotel in the future. "

"Staff very friendly and helpful. Food was excellent and facilities were clean and cared for. Overall, a very good place to stay."

"Internet was spotty "

"This resort could absolutely be described as authentically rustic. It is located right across the street from Chautauqua Lake. The rooms are dated but clean. The pool is very well maintained. But most importantly, the staff is fantastic. It is reminiscent of old New York. Lovly location and friendly people. "

"It was there !"

"Great room and friendly staff. Breakfast was good and well tended by the staff. And the best was Famous Amos chocolate chip cookies for a buck."

"It was clean and easy access to the area to see anything we wanted. I lived in the area from 1982 to 1984, and it's the best option. Breakfast was good, and we had the pool to ourselves, considering it was a busy weekend. We'd go there again in a heartbeat."

"Love to stay here for quick weekend on the 4th of July. The hotel is clean and safe. "

"When I arrived at the Butler House, the owner (MK) informed me that it was actually closed for renovations. Expedia had been repeatedly informed of this but continued, nonetheless, to book reservations for guests! MK was very apologetic and offered me accommodation in the camper beside the house. It looked to be very comfortable and roomy, and had a relatively large fridge, so I accepted. Never regretted the decision. It was so quiet and cool in the evenings that I slept very soundly, and the location is totally pastoral and scenic. I thoroughly enjoyed my stay. "