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SureStay Hotel by Best Western Bardstown General Nelson

2.5 star property
Travelers enjoy complimentary breakfast before spending the day between the outdoor pool's sunny warmth and the indoor fireplace's cozy glow

Choose dates to view prices

SureStay Hotel by Best Western Bardstown General Nelson offers a welcoming retreat in central Bardstown. Relax by the lobby fireplace, stroll through the garden, or use the laundry facilities. Enjoy a daily complimentary self-serve breakfast with attentive staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
The current price is NT$2,513
NT$2,771 total
includes taxes & fees
Apr 3 - Apr 4

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(44 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
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About the neighborhood

Bardstown is home to SureStay Hotel by Best Western Bardstown General Nelson. Spalding Hall and My Old Kentucky Home State Park are local landmarks, and the area's natural beauty can be seen at Basil's Lake and Highway Lake. Shaq & Coco and At Mary's are also worth visiting. Visit our Bardstown travel guide
Map
411 West Stephen Foster Ave, Bardstown, KY, 40004

What's nearby

  • Federal Hall, the home that inspired Stephen Foster's song My Ol Kentucky Home, now sits in a state park in Kentucky
    My Old Kentucky Home State Park
    14 min walk - 1.2 km
  • Basilica of St Joseph Proto-Cathedral
    2 min walk - 0.2 km
  • Oscar Getz Museum of Whiskey
    3 min walk - 0.3 km
  • Spalding Hall
    3 min walk - 0.3 km
  • Bardstown Art Gallery
    5 min walk - 0.4 km

Getting around

  • Louisville Intl. Airport (SDF)
    47 min drive

Restaurants

  • McDonald's
    2 min drive
  • Burger King
    3 min drive
  • Lee's Famous Recipe Chicken
    3 min drive
  • Wendy's
    2 min drive
  • Zaxby's Chicken Fingers & Buffalo Wings
    3 min drive

About this property

SureStay Hotel by Best Western Bardstown General Nelson

Property highlights
At SureStay Hotel by Best Western Bardstown General Nelson, you can look forward to free self-serve breakfast, a garden, and laundry facilities. In addition to a fireplace in the lobby and a business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool along with sun loungers
  • Free self parking
  • A 24-hour front desk, concierge services, and luggage storage
  • Meeting rooms, a TV in the lobby, and a computer station
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All guestrooms at SureStay Hotel by Best Western Bardstown General Nelson feature perks such as free international calls and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Bathrooms with hydromassage showers and shower/tub combinations
  • Flat-screen TVs with premium channels
  • Private yards, refrigerators, and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from June to September
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

SureStay Hotel by Best Western Bardstown General Nelson Hotel
General Nelson Inn Bardstown
General Nelson Bardstown
General Nelson

Frequently asked questions

Does SureStay Hotel by Best Western Bardstown General Nelson have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM–10:00 PM.

How much does it cost to stay at SureStay Hotel by Best Western Bardstown General Nelson?

As of 2026/3/27, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Bardstown General Nelson on 2026/4/3 start from NT$2,513, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Hotel by Best Western Bardstown General Nelson pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Bardstown General Nelson?

Check-in begins at 4 PM.

What time is check-out at SureStay Hotel by Best Western Bardstown General Nelson?

Check-out is at 11 AM.

Where is SureStay Hotel by Best Western Bardstown General Nelson located?

Situated in Bardstown, this hotel is within a 5-minute walk of Basilica of St Joseph Proto-Cathedral and Bardstown Art Gallery. Spalding Hall and Oscar Getz Museum of Whiskey are also within 10 minutes.

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Reviews

SureStay Hotel by Best Western Bardstown General Nelson Reviews

8.6

Excellent

8.8

Cleanliness

8.8

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 424 out of 928 reviews
Rating 8 - Good. 373 out of 928 reviews
Rating 6 - Okay. 87 out of 928 reviews
Rating 4 - Poor. 32 out of 928 reviews
Rating 2 - Terrible. 12 out of 928 reviews

Reviews

Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice breakfast.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Seth

Liked: Cleanliness
Good value stay and location centralized in town. Staff was very friendly!
Stayed 1 night in Feb 2026
Verified

6/10 Okay

veronica

Disliked: Amenities
the pictures that are attached is not what the hotel looks like.it is more a motel then a hotel. we were also double charged for our room and i called and they just said no we only charged you once. very big hassle.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Lukas

Liked: Cleanliness, staff & service, amenities
This place was really nice and quiet. Granted we did this in December on the downside of the season. A room was really quite clean and comfortable. The breakfast was OK. Nothing right Home about. We only stayed here for one night. Check in was very simple
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Krystina

Liked: Cleanliness, staff & service, amenities
Great staff!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quaint facility with a friendly helpful staff. We will stay there again!
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Ranjan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean modern room. Good A/c.
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

James

I liked the room they gave me was away from the highway and fairly quiet.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great place to stay.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, property conditions & facilities
Room is very clean, staff are all so sweet, and the breakfast is very good too! We had a very pleasant stay and room temp and bed comfort was great! We will def stay again even though it’s not a huge room and it’s an older hotel, it’s well kept up. Great location too!
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

Margaret

Liked: Staff & service, property conditions & facilities
I chose the motel so that we could walk into town, and the location was fine for that purpose, especially since we had one night stay. However the white shower curtain had 2 inches of red bacteria stain at the bottom edge, indicating it had not been washed or sanitized in some time. The bathroom seemed clean but the shower curtain had been hooked over the hand bar, indicating the housekeeper had seen the red and ignored it. That night there was a loud party outside our room and in an adjacent room that went on until after midnight. Finally, the coffee was gone when we went to get some before they closed breakfast at 9am (on a Sunday!).
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Was an ok place to stay.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have nothing to say bad about the stay at my hotel the breakfast is great the workers are great especially the worker name Paige she's a wonderful woman and the manager/owner Ray was awesome I would recommend this hotel to anybody
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Daina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for BourbonFest
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, bathroom had all new fixtures.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Jeremy

Liked: Cleanliness, staff & service
Room was clean, bed was comfy. They offered free hot breakfast with your stay. My only disappointment was the fridge didn’t get cold enough, and the pool wasn't available
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and very accommodating and super nice staff.
Stayed 5 nights in Sep 2025
Verified

8/10 Good

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quite and relaxing

For ascetics the pool drained and covered. Other than that everything else was pleasing.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location clean no frills

Great location for walking to downtown area. Clean, not fancy. Good free breakfast on premises. Would stay again.
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Marissa A

Liked: Cleanliness, staff & service
Disliked: Amenities
Okay stay
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Steven

Liked: Staff & service

We get it

We get what Best Weatern tried to do. Turn a very old hotel into a modern one and for us it just didn’t work. It seems very outdated still and the rooms are very small. We had a baby so we brought a pack and play and it could barely fit in the room. There is a spacious room near the bathroom but we just don’t know what it could be used for. Cheap option, but I’d rather stay in Bardstown at the Fairfield for more money. It was not bad, just wasn’t for us. On the plus side, it was the best breakfast we had on our Bourbon Trail trip. The cooks cared enough to make us fresh biscuits, eggs, and sausage. Definitely a positive
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean room, Friendly Staff

Clean room, friendly staff. Missed breakfast both days. They close it down at 9 am. That was the only downside. The grounds were nice. We were able to sit out in the gazebo and met new people. I would definitely recommend this place.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Robert

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Terrible

Stay was great but house cleaning is very very poor!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and out was no problem at all; the room was adequate; bathroom had a bidet! Loved that! Very roomy bathroom; bed and pillows were very comfortable; swimming pool was clean, had a spa area in the pool; breakfast was good and plentiful. The staff made me and my sister feel at home. The location is PERFECT for visiting downtown Bardstown and My Old Ky Home. I’m not big on motel stays but this was an excellent choice and I highly recommend it. The only issue is that the bathtub was a little slippery so be aware of that. Otherwise excellent 2 night stay!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly at check in, and super helpful with all requests.
Stayed 1 night in Aug 2025