Find Luxury Hotels in East El Paso, TX

"Customer service people in the front were amazing, my room was great.Only problem was I found hair in the shower and poop.Smeared on the wall. The cleaning ladies started knocking on my door at 10am asked them for more time came back fifteen minutes later knocked again.So we just rushed to leave to check out, But check out was at 11. The pool was beautiful, but dang was a COLD. but overall it was great."

"Everything was great"

"I have a leg disability and was placed on second floor..i think they should ask before "

"No hot water in the shower and the toilet seat was broken "

"Rooms where half done. Tile grout in shower was done halfway and not done correctly. Numbers sequence was off, all over the place going from 178 to 198 and back to 180. Had me going around property several times around the whole property to find the right room. Room doors where damage and broken in this hotel was a disgrace and a big problem"

"Room was very small. AC was super loud. Breakfast area was tiny. Convenient location "

"Great customer service "

"Used to be our favorite El Paso Hotel. Now: no free breakfast if you book through Expedia, they only clean your room every three days, if you’re staying several days, you have to set your trash cans in the hall for the staff to pick up, you have no place to hang your bath towels since the staff only cleans your room every three days and the staff seems to hate their jobs. I will be looking for another place to stay. Really sad."