Find Luxury Hotels in East El Paso, TX

"I wouldn’t stay here it’s run down and it smells the water come up in the sink and it’s brown and it stink. I didn’t take a bath I checked out and went to another hotel "

"It’s quiet safe the staff is nice and helps u "

"We stayed one night at the Radisson. Overall, our stay was okay. The room was clean, and the front desk staff was very friendly and helpful. However, check-in was delayed. Our room was not ready at 3:00 PM, and we were told it wouldn’t be available until around 4:30–5:00 PM due to a system issue. There were several guests waiting, which was inconvenient. The pool area could use better maintenance—the water looked cloudy—and there were many adults drinking alcohol in the jacuzzi, which made it less comfortable for families with kids. We’ve stayed here before and had great experiences, so this seemed like an off day, but the delayed check-in was disappointing."

"Rented 2 rooms. Both had mediocre AC. Advertised as included breakfast until 1030. At check in, night manager told us it ended at 10, so we went at 915 to find it closed. Front desk said we should have checked paper included with room key sleeve and wouldn’t offer any sort of credit since it was through Expedia - great satisfaction guarantee. Expedia made it right and gave me a credit. "

"I had an overall decent experience, but one major issue stood out—the restroom conditions. The water situation definitely needs improvement. Whether it’s water pressure, cleanliness, or availability, it didn’t meet basic expectations and made the visit less comfortable. This is something that should be addressed to improve the overall experience for customers."

"I have to explain my poor ratings because not everything was bad. The first room #7105-we were assigned was absolutely horrible-the carpet and hassock were stained in numerous places. There was no hot water. The toilet flush handle was actually broken, which we discovered the hard way, couldn’t flush. And when I tried to call the desk the phone wasn’t working! Only one bed side table & lamp. When I called via cell, the desk didn’t initially offer an apology and agreed to give us a new room. No apology or recognition of the inconvenience. Or credit or refund offered. New room was fine. Lobby excellent, very clean, good security fencing and gates around property."

"The breakfast was good. It was more about meeting the need such as walk-in shower with rails for support. It seemed the place was renovated since my last trip in this place "

"Great customer service "

"Was the worst place a ever stay, nasty and when I told the front desk girl, she just roll the eyes in my, is a crack heads place, if you planing to stay with your family, don’t do it please, NASTY"