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"There was a shortage of lounge chairs around the pool and on the beach by the afternoon. Also it would be nice if more padded chairs were available. If you wanted one, you had to get there before 6:00AM. We were there 3 years ago and the food was very good. This year we were very disappointed…example: no lobster at the Lobster Lounge, we couldn’t even get into the Hibachi during our 7 day stay. We had a terrible experience at the Sports Bar. The entertainment at night was horrible."

"We had significant problems with the air conditioning and could not use our beautiful suite for 6 days until the hotel finally explained that we could turn air conditioning off and on and it was quite simple. We requested a refund from the hotel for the one week where we had to just run out of our “freezer” quickly and one of us got a sore throat , the other eat aches and a cough because of the constant cold blowing in us while sleeping under 3 heavy blankets and got very little sleep during that week. Hotel said we have to go through Expedia for the refund and Expedia will contact to the person at the hotel to get that arranged. We will do that. Otherwise hotel is very good, staff is excellent, clean and pleasant, many families with lots of children. The property is geared towards families with smaller children und younger travellers. Activities for older adults are clearly missing."

"Did not use the gym"

"There was vomit on a toilet by the beach in the women's bathroom for 2 day and the plates and cups were dirty majority of the time"

"This resort was beautiful! Staff was very friendly and very helpful, beach was beautiful, and food was good! There’s something to eat for everyone! We had a group of 15 and were extremely happy with our week stay!"

"Wonderful experience "

"Great staff. Resort well laid out. Arturo our butler was great "

"Mike’s cafe is fantastic. I love the change of pace from high energy beach and pool vibe to chill cafe. We had a great vacation at Ocean Blue and Sand. I really enjoyed the staff at Mike’s. They were our fav people on staff. "

"Everything was great. The people were so kind, the suite was clean and perfect. "