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"New Hotel, great accomodating staff, quiet stay hotel was in the Temple Mall parking lot by several stores and restaraunts. Clean room with a little kitchenette, we will be back ♡"

"Clean room. Staff very helpful"

"I stayed at this hotel in November and it was a decent & quiet stay for what I paid. The breakfast selection wasn’t not ideal but I got decent rest. I went to book it again for this month and accidentally booked it for 3/1 (when you pick your date on hotels.com and browse other hotels it doesn’t hold your original date selection, and I didn’t catch it until after I received the confirmation email). Hotels.com and I have both tried to call the hotel repeated times to correct the booking as I still was interested in staying. It’s been 24 hours of me calling and hotels.com calling with no answer. We both have also messaged the hotel through the Hotels.com app with no answer either. I’m now going to cancel my corrected stay for March and stay at another hotel in the area seeing as this simple issue couldn’t be resolved. So don’t pick this place if you think you’ll have issues, because they do not care. "

"Awesome service"

"Clean room but I wasn’t told about deposit until I arrived"

"Jyes"

"Hotel was great and really clean. We enjoyed the pool and the breakfast was pretty good. The only issues we had was the pancakes mix was out and no one was around to change it and the hot tub was not jetted but other an that our stay was great and was pretty quiet for us staying on a busy night. "

"Getting in and out of the parking lot was an experience and the walls are very thin! The staff was exceptional and very welcoming! "

"I booked a Jr Suite. Upon arrival I was asked if I needed the accessible room and I told them not really just needed the king size bed. They put me in a smaller room at the SAME RATE as the Jr Suite. I told them if I had know that I would have kept my booking as is. The beds were hard. I normally do not stay at Hiltons because they are pricey so this was a huge let down. I feel like I could have rented at Motel 6 for half the price for what we got. The saving grace was San Juana. I told her what had happened and she was able to move us to a Jr Suite and offered 2 days of complimentary breakfast. She wasn't rude, very professional and kind. SAN JUANA you deserve a raise!"