Hilton Hotels Dubai Desert hotels

"All perfect. "

"The front of house Staff are exceptional. After having my flight to Dubai cancelled, the Airline then managed to loose my luggage. The reception staff couldn’t have been more helpful, they communicated with the airline on my behalf and did not stop until the situation was resolved. I couldn’t be more grateful. Valentine, the Lady also from reception, was just the most wonderful human being, totally professional, with customer service enviable many hotels. "

"Best location, excellent staff, loved the hotel. Area is developing further so you will hear some construction sound late night."

"Fabulous hotel located near to the Dubai Marina and the DMCC metro stop which is super convenient for those all important sightseeing trips. We booked a club room which are on the higher floors and give you access to the Nest social room, here you can enjoy complimentary food and drinks. The rooms are modern, comfortable and cleaned on a daily basis. All of the staff are amazing, super friendly and always greet you with a smile and a hello. Highly recommended hotel would definitely stay here again."

"Good room..nice staff and great location"

"Very good"

"Incredible from start to finish. "

"Convenient"

"We recently stayed at the Shangri-La for the second time, and once again, we were overwhelmed by the exceptional level of service. It truly felt like coming home. A special mention goes to Khodarahm, the doorman. I travel extensively around the world, and I have never encountered such remarkable dedication to hospitality. His commitment to welcoming and assisting every guest is extraordinary—no matter how many people required his attention, he moved swiftly and graciously to ensure each person received special care. I would also like to commend Francis and Saeed, who went above and beyond to make our stay memorable. From the front desk to the pool attendants, every team member demonstrated genuine warmth and professionalism. I recently joined the Shangri-La Circle and have already booked my next stay in Kowloon. You have gained a loyal customer for life. All do to your management and staffing, Thank you all for such a memorable holiday. "