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Shangri-La Dubai

5.0 star property
Luxury hotel with 5 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Shangri-La Dubai

Poolside bar
Creator video
Hypo-allergenic bedding, minibar, in-room safe, desk
Couples treatment rooms, sauna, steam room, body treatments
Hypo-allergenic bedding, minibar, in-room safe, desk
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

The current price is NT$3,169
NT$4,044 total
includes taxes & fees
Aug 31 - Sep 1

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 1 Bedroom - Exclusive access to the Horizon Club Lounge and breakfast

Suite, 1 Bedroom - Exclusive access to the Horizon Club Lounge and breakfast | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom - Exclusive access to the Horizon Club Lounge and breakfast

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Dining table
LED TV
  • 893 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Deluxe Room, 1 King Bed - Exclusive access to the Horizon Club Lounge and breakfast

Horizon Deluxe Room, 1 King Bed - Exclusive access to the Horizon Club Lounge and breakfast | Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon Deluxe Room, 1 King Bed - Exclusive access to the Horizon Club Lounge and breakfast

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 484 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Deluxe, Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon Deluxe, Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 484 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Horizon, Executive Room - Exclusive access to the Horizon Club Lounge and breakfast

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon, Executive Room - Exclusive access to the Horizon Club Lounge and breakfast

10.0 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 592 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon, Premier Room - Exclusive access to the Horizon Club Lounge and breakfast

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon, Premier Room - Exclusive access to the Horizon Club Lounge and breakfast

10.0 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 710 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Sea View

9.8 out of 10
Exceptional
(52 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Separate bathtub and shower
  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Sea View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, Sea View

9.6 out of 10
Exceptional
(18 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Separate bathtub and shower
  • 484 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Burj View

Deluxe Room, 1 King Bed, Burj View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Burj View

9.8 out of 10
Exceptional
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Separate bathtub and shower
  • 484 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Burj View

Deluxe Room, 2 Twin Beds, Burj View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, Burj View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Separate bathtub and shower
  • 484 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Picture-Perfect Room

Picture-Perfect Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Picture-Perfect Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • 484 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
Sheikh Zayed Road, P.o. Box 75880, Dubai, 0000

What's nearby

  • Dubai Mall - 15 min walk - 1.3 km
  • Dubai Aquarium & Underwater Zoo - 17 min walk - 1.5 km
  • Burj Khalifa - 18 min walk - 1.6 km
  • Dubai Fountain - 2 min drive - 1.7 km
  • Dubai World Trade Centre - 2 min drive - 2.3 km

Getting around

  • Financial Centre Station - 8 min walk
  • Dubai Intl. Airport (DXB) - 19 min drive

Restaurants

  • ‪Al Safadi Restaurant - ‬14 min walk
  • ‪ستاربكس - ‬5 min walk
  • ‪Shawerma Alfarooj - ‬4 min walk
  • ‪Jones The Grocer - ‬16 min walk
  • ‪Zaatar W Zeit - ‬1 min walk

About this property

Shangri-La Dubai

Luxury family-friendly hotel near City Walk
Close to Dubai Aquarium & Underwater Zoo and Dubai Mall, Shangri-La Dubai provides an airport shuttle, a poolside bar, and a terrace. Treat yourself to a facial, reflexology, or a deep-tissue massage at Chi, the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Pilates classes and fitness classes are offered at the health club; other things to do include racquetball/squash. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool, with sun loungers
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), an outdoor tennis court, and a roundtrip airport shuttle (surcharge)
  • An electric car charging station, babysitting (surcharge), and meeting rooms
  • Guest reviews say great things the helpful staff, first-rate property condition, and location
Room features
All 302 rooms feature comforts such as 24-hour room service and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Art supplies, childcare services, and free infant beds
  • Bathrooms with deep soaking tubs and bidets
  • LED TVs with premium channels
  • Wardrobes/closets, LED light bulbs, and daily housekeeping

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Greek, Hindi, Indonesian, Italian, Portuguese, Romanian, Russian, Spanish, Turkish, Vietnamese

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9.6 out of 10, Exceptional, 1,063 reviews
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NT$4,044 total
includes taxes & fees
Aug 17 - Aug 18
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 150 for adults and AED 150 for children
  • 5 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Dunes Cafe
  • Hoi An
  • Lobby Lounge
  • Shang Palace

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • Art supplies
  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (43 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Meals are not included in the half board rate for children ages 11 and under. Meals for children can be requested onsite for a surcharge.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 150 for adults and AED 150 for children
  • Airport shuttle fee: AED 350 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.
Property Registration Number 1506855

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

Dubai Hotel Shangri-la
Dubai Shangri-la
Dubai Shangri-la Hotel
Hotel Dubai Shangri-la
Hotel Shangri-la Dubai
Shangri-la Dubai
Shangri-la Dubai Hotel
Shangri-la Hotel Dubai
Shangri La Hotel Dubai
Shangri La Dubai
Shangri Hotel Dubai
Shangri Dubai
Shangri-La Dubai Hotel
Shangri-La Dubai Dubai
Shangri La Hotel Dubai
Shangri-La Dubai Hotel Dubai

Frequently asked questions

Does Shangri-La Dubai have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

How much does it cost to stay at Shangri-La Dubai?

As of 2025/8/11, prices found for a 1-night stay for 2 adults at Shangri-La Dubai on 2025/8/31 start from NT$3,169, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Dubai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Dubai?

Self parking and valet parking are free at this property.

What time is check-in at Shangri-La Dubai?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM.

What time is check-out at Shangri-La Dubai?

Check-out is at noon.

Does Shangri-La Dubai provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 350 per vehicle applies.

Where is Shangri-La Dubai located?

This family-friendly Dubai hotel is located in the business district, within 1 mi (2 km) of City Walk, Museum of the Future, and Boulevard at Emirates Towers. Dubai Mall and Burj Khalifa are also within 3 mi (5 km). Financial Centre Station is 8 minutes by foot and Emirates Towers Station is 18 minutes.

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Shangri-La Dubai Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1195 out of 1396 reviews
Rating 8 - Good. 127 out of 1396 reviews
Rating 6 - Okay. 43 out of 1396 reviews
Rating 4 - Poor. 13 out of 1396 reviews
Rating 2 - Terrible. 18 out of 1396 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Diandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay!
Stayed 5 nights in Jul 2025

10/10 Excellent

Karima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with great service Highly recommend
Stayed 4 nights in Jul 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room for the price - fantastic view! So much space - we felt v spoilt!
Stayed 3 nights in Jul 2025

10/10 Excellent

Jewel

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Thanks.
Stayed 5 nights in Jul 2025

10/10 Excellent

Meron

Liked: Cleanliness, amenities, property conditions & facilities
The property was spectacular me and my wife loved our stay there
Stayed 14 nights in Jun 2025

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 5 nights in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with top class service and facilities.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff.
Stayed 4 nights in Jul 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2025

10/10 Excellent

Alvaro Juan

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place!❤️
Stayed 4 nights in Jun 2025

10/10 Excellent

jemillastephenson

Liked: Cleanliness, amenities, property conditions & facilities
Amazing customer service, clean hotel and great attention to detail. My family and I really enjoyed our stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service.
Stayed 3 nights in Aug 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were the Best! Very kind people! Loved my stay!
Stayed 3 nights in Jul 2025

10/10 Excellent

Jack

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel
Stayed 12 nights in Jun 2025

10/10 Excellent

Kaan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay would definitely Stay again!
Stayed 4 nights in May 2025

10/10 Excellent

Estaban

Liked: Cleanliness, amenities, property conditions & facilities
This was an excellent hotel. I would stay there again.
Stayed 1 night in May 2025

10/10 Excellent

CHUN-CHIEH

Liked: Cleanliness, amenities, property conditions & facilities
The best hotel I have ever stayed.
Stayed 5 nights in Jun 2025

10/10 Excellent

Raffi

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff... Great overall!
Stayed 1 night in Jul 2025

10/10 Excellent

Nirav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to make us feel like family and taking care of us.
Stayed 8 nights in Jul 2025

10/10 Excellent

kyle

Liked: Cleanliness, amenities, property conditions & facilities
Shangri La Dubai was an amazing stay from start to finish. The staff were perfect and I would recommend upgrading to the horizon club room
Stayed 2 nights in Jul 2025

10/10 Excellent

Deisy Melissa

Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed the stay at this hotel, staff were friendly and helpful. This hotel has some amazing views!!
Stayed 6 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. We arrived early and the staff facilitated us with an early check in. Big spacious rooms with good views. The real gem is the pool with amazing views of the Burj Khalifa. Was a great stay, would recommend to everyone.
Stayed 1 night in Jul 2025

10/10 Excellent

yun chung jason

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and the staffs are wonderful.
Stayed 11 nights in Apr 2025

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Great Staff and service!
Stayed 4 nights in Jun 2025

8/10 Good

Juliana

Liked: Cleanliness, amenities, property conditions & facilities
I believe this is a 4 star property and not 5 , overall the stay was good.
Stayed 5 nights in Jun 2025