Cabin, 2 Bedrooms, Kitchen, Bay View | Terrace/patio
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Reviews of Drummond Island Resort

3.5 out of 5
Drummond Island Resort
33494 Maxton Rd., Drummond Island, MI

Reviews

8.6

Excellent

Rating 10 - Excellent. 126 out of 236 reviews" "
Rating 8 - Good. 72 out of 236 reviews" "
Rating 6 - Okay. 22 out of 236 reviews" "
Rating 4 - Poor. 11 out of 236 reviews" "
Rating 2 - Terrible. 5 out of 236 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Tyler

Stayed 1 night in Jan 2024

10/10 Excellent

Linda

Stayed 1 night in Dec 2023
Response from DRUMMOND ISLAND RESORT on 2024/2/4
THANK YOU FOR THE REVIEW WE ARE LOOKING FORWARD TO YOUR NEXT STAY WITH US

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Noah

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

4/10 Poor

Chris

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

8/10 Good

Jensen

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our time here! Was wonderful. My only complaint is we were charged more than double our price and it was recognized immediately. We were told it would only take 3-5 days and it ended up taking 9 days to be returned after I had to follow up on it. Other than that we really enjoyed our stay. We plan to be back next year!
Stayed 2 nights in Oct 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Michele

Stayed 3 nights in Oct 2023

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Ken

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Inn on the Island and the tree colors were marvelous. Part of the reason for the trip. Just wish the coffee center opened a little earlier. Fortunately the in room coffee maker was present.
Stayed 3 nights in Oct 2023

10/10 Excellent

Tori

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy
Stayed 2 nights in Sep 2023

6/10 Okay

Christine

Traveled with partner
Disliked: Amenities
Very hands off staff. It was too far from activities but that was partly our fault as to planning. Restaurants in area are so so!!
Stayed 3 nights in Sep 2023

4/10 Poor

Bill, Roseville

Liked: Cleanliness
Facility was nice
Stayed 1 night in Sep 2023

8/10 Good

Jennifer

Liked: Cleanliness
Stayed 4 nights in Sep 2023

8/10 Good

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and nice but the room could have had a few more pieces of furniture-like a desk.

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

6/10 Okay

Dylan

Disliked: Staff & service, property conditions & facilities
Outdated, overpriced, 30 year old AC units.
Stayed 1 night in Aug 2023

10/10 Excellent

Al

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all the trails
Stayed 3 nights in Sep 2023

10/10 Excellent

McKinna

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Quiet. Comfy. The fridge was a little banged up but otherwise, an excellent place to stay!
Stayed 2 nights in Aug 2023

6/10 Okay

April

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Having a place to get breakfast would be helpful. The decor is outdated and looks worn. The beds were very comfortable!
Stayed 3 nights in Aug 2023

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would come back
Stayed 2 nights in Aug 2023

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a rustic camp like feel resort which we liked. Due to poor weather couldn't do what we wanted to do outside so not really much to do. Well maintained with a nice size fridge in the room. No brkfst was offered, but had coffee maker in the room. Hotel portion was not on the lake, but canoes etc..appeared to be available if you drive to the lake area.
Stayed 1 night in Aug 2023
Response from Samantha Hurlbert, Sales Manager on 2023/8/24
Thank you so much for your review of our resort. I am pleased to hear you enjoyed your stay with us even with inclement weather. It's something our staff takes great pride in; we value your feedback! We look forward to having you visit us again soon.

8/10 Good

Scott

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Nicole on 2023/8/17
Thank you so much for your review of our resort. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, we value your feedback. We look forward to having you visit us again soon.Sincerely,Nicole Robinson,General Manager.

10/10 Excellent

Margaret

Stayed 2 nights in Aug 2023

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 2 bedroom Pond Cabin was perfect for out annual Drummond Island golf trip. The setting was beautiful on the pond with chairs and fire pit. Tucked away from the road in a very quiet setting. The cabin had everything we needed for a great trip. I highly recommend.
Response from Jason Smith AGM on 2023/8/13
Hi Michelle. Thank you for your review. We look forward to your next stay with us.Sincerely Jason SmithAGMDrummond Island Resort

10/10 Excellent

Murray

Stayed 2 nights in Jul 2023

10/10 Excellent

Rhonda

Stayed 1 night in Jul 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place on Drummond Island, MI.
This place was much nicer than I had expected. Big spacious rooms, reasonable sleeping accommodations and excellent amenities around the facility.
Stayed 2 nights in Jul 2023
Response from Erica on 2023/7/26
We are glad you enjoyed your stay. Thank you for your review.

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Is it to Drummond
Weekend getaway. PINS restaurant understaffed and overworked. Food very good. John that did skeet shooting was awesome.
Stayed 1 night in Jul 2023
Response from Erica on 2023/7/26
We are glad you enjoyed your stay. Thank you for your review.

8/10 Good

Nancy

Stayed 2 nights in Jul 2023

8/10 Good

Dustin

Stayed 2 nights in Jul 2023

4/10 Poor

Nigel

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
I go to Drummond Island at least once per year and always stay here but it’s time to try a different place, this stay was terrible, the AC in the room didn’t work very well, the door stop to the bathroom was falling off, the sink was backing up, and management did nothing about anything.
Stayed 3 nights in Jul 2023
Response from Erica on 2023/7/15
On 7/7 we spoke and sent the following message "I have notified our housekeepers and I have maintenance on the way. Thank you for letting us know. I apologize for the inconvenience. We will address this with our staff." You confirmed at desk this was resolved. We again apologize for these issues attended to by our maintenance & housekeeping staff. We hope you give us another try.

6/10 Okay

Lindsey

Stayed 3 nights in Jul 2023

8/10 Good

Susan

Traveled with partner
Liked: Staff & service
Nice
Stayed 1 night in Jul 2023
Response from Jason Smith AGM on 2023/7/10
Hi Susan, thanks for your review. We look forward to your next stay at our property.

10/10 Excellent

Victor W.

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Erica on 2023/7/8
Thank you for sharing your positive experience review with us. We hope to have you back at the resort. We are glad you enjoyed your stay. Have a great summer.

10/10 Excellent

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
very good
Stayed 2 nights in Jun 2023
Response from Jason Smith AGM on 2023/6/28
Carolyn,Thank you for your review. We look forward to have you back at the resort in the future.

10/10 Excellent

Gerard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in a loft style room with 3 beds. Lots of amenities, kid and pet friendly Everything was exceptional except the creaking floors. We will definitely stay again.
Stayed 2 nights in Jun 2023
Response from Jason Smith AGM on 2023/6/28
Gerard,Thank you for your review. We look forward to seeing you in the future.

4/10 Poor

Michael

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Jason Smith AGM on 2023/6/23
HI Michael,I am sorry your trip wasn't as good as it could have been. Can you please let me know what the issues were? ThanksJason SmithAGMDrummond Island Resort

8/10 Good

Michelle

Liked: Staff & service
Seen only one staff person. No good plce to sit and enjoy outdoors. Like aruond the pond.
Stayed 2 nights in Jun 2023
Response from Erica on 2023/7/8
We are sorry we fell short of excellent on this trip. The resort does have outdoor seat at the pool with chairs and tables and loungers, benches outside of each floor area by the rooms and chairs around the main lodge firepit. Additional indoor seating available in the upper lobby table, chairs and and couches open 24/7. We hope you give us another try. Thank you.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seclusion
The cabin and surrounding area were secluded and amazing! We will definitely return and stay in the same cabin.
Stayed 2 nights in Jun 2023
Response from Erica on 2023/7/8
Thank you for sharing your positive experience with us. We hope to have you back at the resort.

4/10 Poor

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Lack of Sleep
Unfortunately the hotel rooms have very thin walls and the guests above our room were up walking around in boots and banging on things at 5:30 in the morning. Their TV was also left on all night which disrupted sleep most of the night.
Stayed 1 night in Jun 2023
Response from Erica on 2023/7/8
We do apologize for the inconvenience. We hope you can give the resort another try. Our on call number is posted in the lobby should any immediate needs occur during your stay outside of normal business hours 8am-9pm. Hours extended with further guest volume.

8/10 Good

Lisa

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very clean. Staff at the restaurant were friendly.
Stayed 2 nights in May 2023
Response from Jason Smith AGM Drummond Island Resort on 2023/5/16
Hi Lisa, thanks for your review. We look forward to your next stay with us!

8/10 Good

Nigel

Traveled with family and small children, Traveled with family
Liked: Cleanliness
The staff is not very friendly
Stayed 4 nights in Apr 2023
Response from Jason Smith AGM on 2023/5/8
Hi Nigel. I am sorry you had a negative experience with our staff. I do promise we will address this and do our best to make sure your next visit is a positive one. Thank you for your review.

8/10 Good

Shiann

Traveled with family
Liked: Staff & service
Just okay.
Cute and rustic! Overall nice stay. Cleanliness could have been better, 50% of the TV channels was not working, the restaurant onsite was less than desirable. The best part of the weekend was the gas station just past the 4 corners! Wonderful gal working and the BEST pizza! Overall don’t think I’d stay again.
Stayed 1 night in Oct 2022

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2022

8/10 Good

Shiho

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a stay in the off-season, so the entire facility was very quiet. The room was comfortable but kind of rustic.
Stayed 2 nights in Oct 2022

8/10 Good

JANE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming, comfortable room
Three women stayed in the 3 queen loft room. Charming wood stairs. Very comfortable beds and roomy. Cutout for refrigerator and microwave and clothes storage. Nooks lacked lighting which was needed. Room did not have resort information regarding location of ice machine or gym.
Stayed 2 nights in Oct 2022

10/10 Excellent

Kenneth, Petoskey

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this resort. Beautiful resort on an amazing island.
Stayed 2 nights in Oct 2022

10/10 Excellent

Charlie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great parking for Jeeps and trailers. Plenty of area in the back. Clean room, clean bathroom. Great stay
Stayed 1 night in Oct 2022