Lake

Reviews of River Forest Leisure Farm

3.5 out of 5
River Forest Leisure Farm
No. 90, Kelinxin Rd.,, Dongshan, Yilan County

Reviews

8.8

Excellent

Rating 10 - Excellent. 52 out of 100 reviews" "
Rating 8 - Good. 36 out of 100 reviews" "
Rating 6 - Okay. 8 out of 100 reviews" "
Rating 4 - Poor. 3 out of 100 reviews" "
Rating 2 - Terrible. 1 out of 100 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Betty Lai Yee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

4/10 Poor

CHIA

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Front desk staff wasn’t the nicest I encountered, she tried to double charge for my 10 years old even though Expedia have charged me already. The different staff next morning ask me again until I show them the app from Expedia price details. Not a pleasant feeling.
Stayed 1 night in Jun 2023

10/10 Excellent

Hassan

Traveled with family
Liked: Amenities
Disliked: Staff & service
Good but check in was a nightmare
Stayed 1 night in Dec 2021

8/10 Good

Tingyu

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staffs and the room is comfortable especially their beds But the connection of TV wasn’t stable Over all it was over my expectation
Stayed 1 night in Dec 2019
Response from 水岸森林休閒農場 on 2020/1/8
謝謝您的評語,我們會再改進,期待能再次為您服務。

10/10 Excellent

Verified traveler

Stayed 1 night in Jan 2019
Response from 水岸森林休閒農場 on 2019/1/13
謝謝您的評分,期待能再次為您服務。

8/10 Good

Jamie

Stayed 1 night in Dec 2023

10/10 Excellent

chun ching

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Chia min

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
第三次入住
第三次入住,大人和孩子都好喜歡。
Stayed 1 night in Dec 2023

10/10 Excellent

POCHUN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Yahui

Stayed 1 night in Aug 2023

10/10 Excellent

俊徹

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
餐點很棒!早餐也非常精緻好吃。環境優美。值得再訪。
Stayed 1 night in Aug 2023

10/10 Excellent

SHU-YUAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Wen Li

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good to live here
Good feeling from the reservation, Friendly people with beautiful view in the resort, Will come back soon!
River Valley
Stayed 1 night in Jul 2023

8/10 Good

Teng

Stayed 2 nights in Jul 2023

8/10 Good

Yu-Ling

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

I FEN

Stayed 2 nights in Jun 2023

10/10 Excellent

Yiu Chung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
交通對不會駕車的我們很不方便,因爲沒有公車 餐廳環境優美,有播英文金曲,食物好 職員服務好 房間整潔 房間算大 inconvenient as no bus nearby nice breakfast (food environement) nice staff

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Chia min

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
超棒的住宿
服務態度非常的親切,12月份入住豪華泡泡四人房,孩子在房間就可以看到魚超級開心,這次入住豪華星空四人房,樓中樓大人小孩都滿意,兩次早餐都好滿足,浴缸超大可以一邊看電視一邊泡澡,下次要再入住豪華彩虹四人房。
Stayed 1 night in Mar 2023

2/10 Terrible

CHIH-PING

Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
相當舒適愉快,小朋友很喜歡
Stayed 1 night in Jan 2023

10/10 Excellent

芝雅

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
很讚,非常喜歡,小動物很多可以餵食 工作人員態度非常親切
Stayed 1 night in Jan 2023

10/10 Excellent

Shaozhen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
住宿經驗
很不錯的住宿經驗
Stayed 2 nights in Jan 2023

10/10 Excellent

Ying

Stayed 1 night in Jan 2023

10/10 Excellent

Chia min

Stayed 1 night in Dec 2022

10/10 Excellent

PO CHUAN

Stayed 1 night in Dec 2022

10/10 Excellent

PEI YU

Stayed 1 night in Dec 2022

8/10 Good

Yuming

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

JIEXIN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

YenKuo

Stayed 1 night in Nov 2022

10/10 Excellent

Yao cheng

Stayed 1 night in Nov 2022

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Nice place, staff could do better
Check in was fast. Reception people were kind. The room was clean and spacious. Private pool was clean and nice, there is an extendable cover if you want privacy and don’t want guests staying on the upper floors looking. The pool deck is wooden and needs an update, there were little mushrooms growing out of it. Breakfast was terrible, no options really, restaurant staff was rude, not a care in the world. Even though we paid for breakfast, we ended up going to McDonalds.
Stayed 1 night in Oct 2022

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
舒適 但泳池使用時間建議可以延長
整體來說非常舒服 房間空間也大 適合貼近大自然 但代價是蚊蟲稍多 雖然有私人泳池 因為蚊蟲晚上很難使用 最適合使用的時間是入住時的傍晚和隔天早上(又會跟早餐時間重疊) 室外泳池開放時間太短了 如果廁所和房間加上隔間門會更好
Stayed 1 night in Sep 2022

6/10 Okay

Yen yu

Liked: Room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Tsi chian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很多星星
Stayed 1 night in Jul 2022

8/10 Good

Kaisheng

Stayed 1 night in Jun 2022

4/10 Poor

Chui ying

Stayed 1 night in Jun 2022

10/10 Excellent

CHENG WEI

Stayed 1 night in Apr 2022
Response from 陳先生 on 2022/5/28
感謝您的評價~希望還有機會為貴賓服務~

8/10 Good

tao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

CHINGI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

HSIAO PING

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from 水岸森林休閒農場 on 2021/10/20
謝謝您的評價,期待能再次為您服務。

4/10 Poor

Verified traveler

Traveled with family
房間整體的品質沒有符合所收取費用的標準
我們這次帶著一個11個月大的嬰兒與三歲大的孩子入住,飯店提供的收費木製嬰兒床竟沒有給床墊所以非常的硬,嬰兒無法睡,這木製嬰兒床和我們住的某五星飯店所提供的是完全相同的款式,但另一家五星飯店卻有提供舒適的床墊,水岸森林卻沒有提供床墊,而且還有額外收費用,再來,當服務員拿嬰兒床給我們時,也沒有做好確實的清潔消毒,我自己有再用酒精擦擦過竟然酒精擦上是呈現黑灰色,表示飯店給我們嬰兒床時沒有擦拭乾淨再拿給我們,對此非常失望,還有,我們大人睡的床墊彈簧觸感非常明顯,躺上去時有彈簧的感覺導致很不舒服,一個晚上入住5000元的品質不應該是如此,房間內私人泳池的水也是非常冰冷,應該調整水池溫度,整體來說,這家飯店所收取的費用,和他們所提供的設備與物品品質,不太符合,下次再選擇有私人泳池的villa不會再選擇這家了。
Stayed 1 night in Oct 2021
Response from 水岸森林休閒農場 on 2021/10/20
您好,對於嬰兒床的部分我們會再加強清潔,並加強訓練,實在是不好意思。基於戲水池的部分,我們本身採用的就是天然湧泉水,水質全年度在18度,平台上並沒有寫他是溫水喔,我們也沒有任何地方告知他是可加溫的,您是不是訂房時誤會了呢?我們這邊有的大自然環境是五星級飯店沒有的,是無法這樣比較的喔,畢竟不同性質,同時也謝謝您的評語,期待能再次為您服務。

10/10 Excellent

LI LING

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from 水岸森林休閒農場 on 2021/3/8
謝謝您的評語,期待能再次為您服務。

8/10 Good

TZU-CHIEH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
水岸森林推薦
整體感受不錯, 唯晚上小路過於昏暗, 希望能加強停車場以及門口附近的燈光, 停車場地面若鋪水泥會更好
Stayed 1 night in Feb 2021
Response from 水岸森林休閒農場 on 2021/3/8
謝謝您的評語,期待能再次為您服務。

6/10 Okay

Edwin

Traveled with family
到離開前沒有期待,才能滿意!
早上10:00前供應早餐,09:45已經沒得吃,請記得提早到餐廳用餐。
Stayed 1 night in Nov 2020

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
游泳池跟浴缸要清潔幹淨
Stayed 1 night in Jul 2020
Response from 水岸森林休閒農場 on 2020/8/12
您好 我們都有在清潔喔,只是泳池位於戶外,隨時都會有落葉昆蟲掉進去,這是無法避免的喔,不好意思。 浴缸也都有清潔消毒喔,只是因為已經老舊,有些是無法讓他還原到最原始的樣子,這部您可能覺得她髒,讓您不舒服了,實在是不好意思。 期待能再次為您服務喔。

10/10 Excellent

tachun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
能看到孔雀>讚 略有蚊子 >
Stayed 1 night in Jul 2020
Response from 水岸森林休閒農場 on 2020/8/17
謝謝您的評語,期待能再次為您服務。 P.S. 此照片不是我們園區內的,在此先解釋以免其他客人看到後誤會。

8/10 Good

Michelle ST

Traveled with family
Stayed 1 night in Jul 2020
Response from 水岸森林休閒農場 on 2020/8/17
謝謝您的評語,期待能再次為您服務。

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from 水岸森林休閒農場 on 2020/7/28
謝謝您的評語,期待能再次為您服務。

8/10 Good

MING HUNG

Stayed 1 night in Jul 2020
Response from 水岸森林休閒農場 on 2020/8/17
謝謝您的評語,期待能再次為您服務。