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Reviews of Fu Wan Cafe Villa

3.5 out of 5
Fu Wan Cafe Villa
No. 100, Da-Pong Road, Donggang, Pingtung County

Reviews

8.6

Excellent

Rating 10 - Excellent. 19 out of 44 reviews" "
Rating 8 - Good. 19 out of 44 reviews" "
Rating 6 - Okay. 4 out of 44 reviews" "
Rating 4 - Poor. 1 out of 44 reviews" "
Rating 2 - Terrible. 1 out of 44 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good places. I would like to stay it again. We stayed at a room at ground floor. The environments is awesome.
Stayed 1 night in Feb 2020

6/10 Okay

Joongsub

Liked: Staff & service, room comfort
Too much echo friendly.
Lots of insects in the hallway. They didn't clean up the hallway. Many ants in the room, even on the bed.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
住宿設計得不錯，但清潔跟服務可以更細緻一點
整體莊園跟房間的設計都很用心，但入住時並未說明園內僅接待住房旅客的晚餐是需要在 check in 時就預約的，等晚餐時間到餐廳時才得知無法提供晚餐服務，開車出莊園到其他點都有一段距離。 房間小地方的清潔應再細緻點（如床墊下床架轉折處有堆積灰塵）
Stayed 1 night in May 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
恰到好處的舒服
客房的空間尺寸恰到好處的舒服，園區接待服務滿分。
Stayed 1 night in Apr 2020

10/10 Excellent

Ai-chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境優美清淨
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
剛開始進去會先看到巧克力莊園，要進去很裡面才看的到住宿的地方，標示不是很清楚。住宿服務台標示動線不太清楚，但是服務的櫃檯小姐有主動上前詢問，所以沒找很久。進去房間後整體空間很大，浴缸、淋浴、馬桶是分開的，泡澡時可以看到房間外的風景。早餐屬於一人一份。有看到可可豆在曬太陽，沿路會聞到可可發酵的味道（工作人員說的）。
早餐一人一份
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 1 night in Jan 2020

10/10 Excellent

CHENGJUI

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2019

8/10 Good

susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間很時尚而設備很方便，過得很舒服。 但只有一個問題...空調開得很吵了睡也不會香喔...ㅠㅠ 服務員都很親切，太感謝了。
Stayed 2 nights in Sep 2019

10/10 Excellent

TZUPING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體住宿體驗滿意
環境清幽，房間乾淨舒服，滿意。
Stayed 1 night in Oct 2019

8/10 Good

Keishiro, 大阪 日本

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
当方の見過ごしなのでホテルの落ち度では無いのですが、ホテルでのディナーが要予約のみ、と云うのは些かつらかったですね。 周辺には他に食事できる場所も無く、その点だけが心残りでした。 それ以外についてはスタッフの皆様も親切で設備も清潔、申し分無い宿泊でした。 今度はディナーを予約して再訪したいです。
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
服務非常好
Stayed 1 night in Sep 2019

10/10 Excellent

Han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店設施
環境清幽 很適合帶小朋友遊玩
Stayed 1 night in May 2019

10/10 Excellent

Hsiao Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

2/10 Terrible

Chi, 香港

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
我們於十月十日入住福灣莊園，十月十一日check out. Expedia 於十月六日於信用卡已收$571.51. 但福灣莊園於我們在十月十日上午十時三十七分到酒店時, 再由信用卡收宿費: 台幣$1912, 折合港$492.89.為何我們住一晚酒店, expedia 收了費, 福灣莊園又再收費？為何住一晚酒店要交雙倍費用？為何Epedia 與酒店間 沒有共析?到底由Expedia 收費,還是由酒店收費? 我應該怎样追討?
Stayed 1 night in Oct 2018

6/10 Okay

Kwong Yuen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

CHUN-MEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
喜歡
環境優美
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一個兼具悠閒、大自然、造景建築賞心悅目的假日莊園
非常漂亮又有質感的度假莊園，早餐也好吃，餐廳也很棒，另外相當推薦他們的巧克力，蜜月villa的游泳池跟規劃很漂亮舒適，唯一的缺點就是蚊子太多，因為有太多花草植栽造景，這也難免。總之值得一遊~
Stayed 1 night in Aug 2018

8/10 Good

CHUN KAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯
不錯
Stayed 1 night in Aug 2018

10/10 Excellent

YI-FU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

YI CHI

Liked: Cleanliness, room comfort
館內沒有其他設施....純任宿OK 有小孩不合適
Stayed 1 night in Jul 2018
Response from villafuwan on 2018/8/4
感謝您花費寶貴的時間來回覆我們。您的意見回饋將會協助我們確保本公司繼續提升我們的服務水準，您的意見對我們來說相當寶貴。

10/10 Excellent

Ming Hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from villafuwan on 2018/8/4
感謝您花費寶貴的時間來回覆我們。您的意見對我們來說相當寶貴。

10/10 Excellent

Claire, 台北

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from villafuwan on 2018/7/7
感謝您入住我們的飯店。感謝您的意見反應！

10/10 Excellent

chi hua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
像家的感覺。
整體設施與服務相當親切與專業，如果還有機會來東港時會再次進住。
Stayed 1 night in Jun 2018
Response from villafuwan on 2018/7/7
親愛的貴賓，感謝您選擇入住我們的飯店。 villa fuwan 全體員工都希望在不久的將來能有再度為您服務之機會，我們非常期待您的下次蒞臨。

10/10 Excellent

YITZU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常期待這次入住~小朋友也很開心,但是洗澡的時候因為浴室濕了,在洗手台那邊有稍微滑倒,小朋友也有跌倒,要多注意!其他一切都很美好! :)
Response from 福灣莊園 on 2018/4/4
親愛的YITZU您好， 非常感謝您的前來莊園，此次住宿讓您感到美好，本人謹代表全體同仁向您致謝。 針對您提出的建議，造成您莫大的困擾在此向您鄭重道歉。福灣將會進行後續的調查以及內部改善，感謝您寶貴的意見。衷心期盼您下次的到來。 敬祝 順心。

8/10 Good

Hsin Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018
Response from Monika Lee on 2018/1/11
感謝您入住我們的飯店。感謝您的星評！ 期待下次您的蒞臨

10/10 Excellent

TSUNG YEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017
Response from Monika Lee on 2018/1/11
感謝您入住我們的飯店。感謝您的星評！ 歡迎下次您在蒞臨飯店

8/10 Good

DIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
物超所值，服務甚佳。早餐豐盛，餐廳服務人員蔡小姐尤其專業親切，熱心細心。

10/10 Excellent

Yuchin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
平價，時尚，早餐滷味鍋極好，服務人員的笑容美極了。 會推薦給親友。

10/10 Excellent

Chun-Hsing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
接近無可挑剔
剛好去大鵬灣工作才有機會體驗到福灣莊園 本身是攝影師 房間內採光相當好 我是住綠意11 房內相當寬敞 廁所 淋浴 浴缸 都是分開的 唯一可惜的是淋浴間門下防水措施不夠 雖然有一點高度 但水還是會濺出去一些 如果可以改善增加防水條 基本上無可挑剔 其他還有像是飯店服務人員非常輕切 早餐是半自助式的 還有新鮮現打的果汁可以喝 麵包也相當好吃 聽說午晚餐的餐點相當好吃 可惜我沒機會吃到 不然真想體驗看看 有一點我真的要大推 下午時間會有陽光從落地窗灑進房內 柔和的光線 相當適合拍照 光用看的就很舒服
Response from Fuwan Villa on 2017/5/8
感謝您的星評 您的建議我們收到了.我們會改善. 歡迎您下次再入住福灣莊園 謝謝

10/10 Excellent

HUNGHUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
方便乾淨有特色
乾淨安靜服務好 不過離景點市區又不遠 方便又清幽的地方 配合的巧克力工房很有特色 也很美味

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間很棒舒適安靜，用心規劃。可惜不是自助式早餐。

10/10 Excellent

SIUCHUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
正....正......正
Response from General Manager on 2016/12/9
謝謝您給我們5顆星的評價，再次感謝您的入住

8/10 Good

LING-YIN

Liked: Cleanliness, property conditions & facilities, room comfort
由於之前去辦過活動才帶家人入住, 想不到因此貼心的幫我們升等, 讓我們有種驚喜, 房間乾淨且明亮, 床頭有插座非常貼心!
Response from General Manager on 2016/12/9
謝謝您給我們的星評，再次感謝您的入住

6/10 Okay

Min

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
住了三次，早餐希望能有變化，覺得菜色有點敷衍。
Response from General Manager on 2016/9/21
謝謝您的指教，我們會努力改善。

8/10 Good

WEICHENG

Liked: Cleanliness
除了衣櫃打開有很重的的味道外，其餘還不錯。
Response from General Manager on 2016/9/20
謝謝您的星評，我們會再努力加油

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
還不錯
有南洋風情的感覺 床很舒服 檜木浴缸及衛浴風格是六星飯店的規格 早餐雖然7:30才能用且一人一份 但也不會不夠 建議停車處可以舖柏油路 下雨防積水
Response from General Manager on 2016/9/20
謝謝您給我們4顆星的評價，讓我們可以再努力提升與進步

8/10 Good

YuTing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 2016/9/20
謝謝您給我們4顆星的評價，讓我們可以再努力提升與進步

10/10 Excellent

Bread

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務親切 環境整潔乾淨
謝謝您給我們5顆星的評價，再次感謝您的入住

4/10 Poor

ChingHan

Disliked: Staff & service, property conditions & facilities
Response from Fuwan Villa on 2016/6/23
謝謝您的星評，我們會再努力加油

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
不適合帶幼兒的家庭
對這次的住宿經驗非常失望！ 因為我是為了它資料標示的室外游泳池而訂的，結果到了問才知道游泳池要暑假才有開放！ 房間需要嬰兒床也說已經外借了！ 最基本的連嬰兒澡盆都說他們也已經外借（數量只有兩個）沒有了！ 那請問我提前預訂寫需求有什麼意義？而且我就是因為你們有這些設施才訂的，結果到了才跟我說什麼都沒有！!那我何必花那麼多錢住這？房間也比預期的小⋯服務態度也不佳，真的是非常不開心！～ 連吃早餐要個兒童餐具都沒有⋯真的是個對幼兒很不友善的住宿環境！非常不推薦！
Response from Fuwan Villa on 2016/6/23
謝謝您的指教，我們會努力改進。

8/10 Good

Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Fuwan Villa on 2016/6/23
謝謝您給我們4顆星的評價，讓我們可以再努力提升與進步