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"Clean warm and spacious standard room. Zak on reception was very welcoming and gave us complimentary bottles of water and Chocolate bars."

"Great location, excellent staff helped us to check in early. "

"Bar staff were excellent. Main server (white man) was brilliant. "

"The room is excellent. Exactly what was wanted. Helpful staff. Responsive to needs."

"I had a wonderful stay at this hotel. The room and facilities were new and absolutely spotless, making the stay very comfortable. The staff were warm and welcoming, always ready and eager to help with anything I needed. The location is also very convenient, with plenty of nice restaurants within a short 5‑minute walk. Highly recommended!"

"Amazing "

"Everything was fine, especially the staff- very friendly and helpful! Thanks to all of them!"

"The hotel and spa staff as always were impeccable, making for an excellent experience"

"Everything was perfect ,clean room,very helpful staff,advised well re the parking We find this hotel when travelling from Stansted spot on "