捷克提供禮賓服務的飯店訂房

「房間有怪味道，但我沒有反應早餐負責煮荷包蛋的廚師態度可以改進，其他都不錯」

「訂的房型是兩晚看得到天文鐘房型，出發前還特地寫信問了酒店，確定是可以看得到天文鐘房間。 結果到現場，開門進房後發現無法看到天文鐘，立即反應。酒店表示全客滿，明天再替我們換房間，明明已經預定好，居然得到這樣的回答。 隔天換房間，櫃檯居然還跟我多收10歐元，因為換到可以看到天文鐘的房間。 這間酒店信用何在，對捷克飯店這樣處理，真的大失所望。 也不會有下次了。」

「When pick up room key at the check in counter, the male agent just hands over room keys w/o offering any hotel information. When enter the room on 5th floor, the room type is not the one I book, the room wz Prague Castle view！And then go to the front counter to change the room on 9th flooor. When having a shower, find out the water drained from bathtub is coming out from shower room floor！Advise the front counter about this situation and be informed a technician will be sent up to look at it....

「Everything about the hotel and the staff were amazing. The room was clean and the ged was super comfortable. The gym and spa was excellent. Best hotel in Prague.」

「環境比想像中好，早餐豐富 浴室排水是需要改善的地方」

「Room was fine. Kitchen was not able to serve for breakfast on 25 Jan morning, we waited an hour there」

「淋浴間下水不太好，通知前台之後就弄好了，服務不錯，位置很好，走路也就10來20分鐘就到老城那邊了，周邊全是飯店，交通十分方便，房間內也很乾淨，早餐也還可以，但是最好能變換一下」