Outdoor pool
Check availability

Reviews of Best Western Denton Inn

2.5 out of 5
Best Western Denton Inn
521 Fleetwood Rd, Denton, MD

Reviews

8.4

Very Good

Rating 10 - Excellent. 227 out of 488 reviews" "
Rating 8 - Good. 177 out of 488 reviews" "
Rating 6 - Okay. 44 out of 488 reviews" "
Rating 4 - Poor. 24 out of 488 reviews" "
Rating 2 - Terrible. 16 out of 488 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rodney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location
Stayed 2 nights in May 2024

10/10 Excellent

Timothy

Traveled with family
The whole place was spotless
Stayed 1 night in Apr 2024

10/10 Excellent

Pasquale, Gatineau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and secure.
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Stayed 1 night in Apr 2024

10/10 Excellent

Marcie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable. Breakfast every morning.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

4/10 Poor

Angel

Business traveler, Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Non smoking property that smelled like nothing but cigarettes. Besides the smell the rest of the property was well maintained .
Stayed 1 night in Jan 2024

8/10 Good

Jeannette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay. Clean, great breakfast buffet, friendly staff. Would stay again!
Stayed 1 night in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Henry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Great place to stay, very clean.
Stayed 1 night in Oct 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Shaheen, McKinney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly. We were there for just a couple of days for a family reunion. No issues.
Stayed 2 nights in Sep 2023

10/10 Excellent

Giadira

Liked: Cleanliness, staff & service, room comfort
Excellent in spite of not having competition
Great staff, good breakfast. Very spacious room offered every comfort one could ask. And it is so conveniently located by a 7/11 for any last minute need. Also right off the main roads so that any other convenience is easy to reach.
Stayed 2 nights in Aug 2023

2/10 Terrible

Danielle

Hi, I have stayed at this hotel many times in the past as Denton Maryland is my hometown. Me and my husband were in town for the weekend helping my parents move (I live in North Carolina now) and after driving for 7 hours and helping my parents move in their new house I was looking forward to a good nights rest Friday. When we arrived at the hotel and got to our room and opened the door their was dirty towels on the floor and only one bed was made. Now like I said this is my hometown so I knew the gentleman on duty (John) and he apologized and immediately gave us another room and kept apologizing. I knew it wasn’t his fault so I let it go. I wished John was working Saturday night when we returned to the hotel but unfortunately he wasn’t and the customer service we received that night was horrible. We opened our door to the room and it was clean but we didn’t have any clean washcloths or towels. I called down to the front desk and the man on duty was not helpful at all and had a nasty attitude. He said I had to come back down to get them and when I got back down to the front desk he only had towels. I asked him for some washcloths and his response was “we don’t have any more and I have to wait until the morning”. I told him we use washcloths and it’s hard to believe that there isn’t any clean washcloths in the entire hotel. He was argumentative with me and when my husband showed up he offered us another room. He was so rude and nasty i will NEVER stay there again.
Stayed 2 nights in Sep 2023

10/10 Excellent

Delores

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My daughter and i stayed here for 5 days while she attended the Ironman in Cambridge. The staff were very friendly, the room was clean, beds were comfortable, overall great stay.... the only issue we had was the fridge froze our food. Would recommend and stay there again !!
Stayed 4 nights in Sep 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
STAFF WAS VERY FRIENDLY
Stayed 1 night in Sep 2023

8/10 Good

Jerrold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grest
Stayed 1 night in Sep 2023

8/10 Good

Laura

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet location, staff pleasant. Rooms clean, basic.
Stayed 1 night in Sep 2023

10/10 Excellent

Betty, York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Comfortable and Courteous staff!
Stayed 2 nights in Aug 2023

6/10 Okay

James

Stayed 2 nights in Aug 2023

8/10 Good

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property with adequate parking and easy access to route 404. This hotel is located about 20 minutes from the Harrington casino and is convenient to downtown Denton. There are a few stores and fast food restaurants within walking distance. The pool is nice and free breakfast is adequate. The televisions need to be upgraded. I would stay here again.
Stayed 1 night in Aug 2023

10/10 Excellent

Thomas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit pricey for the area, but overall very good stay! Will come again if there is a good deal.
Stayed 1 night in Aug 2023

8/10 Good

Georgia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great- John who checked us in was the nicest! He even gave us a great recommendation for dinner!
Stayed 2 nights in Aug 2023

8/10 Good

Michele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. They had a great complimentary breakfast. Quiet. Pool area clean and inviting. Convenient to several take outs and huge shooing center. We would definitely stay here again.
Stayed 2 nights in Jul 2023

10/10 Excellent

Alexandra, ROCKVILLE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place! Staff is very friendly and the hotel is very clean.
Stayed 1 night in Jul 2023

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in person very helpful
Stayed 1 night in Jul 2023

10/10 Excellent

Darrell

Stayed 1 night in Jul 2023

10/10 Excellent

Michael

Stayed 3 nights in Jul 2023

2/10 Terrible

Renovo

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Ignorant person at your business !!!!!
I completely forgot about the black guy. He normally work second shift, but he’s extremely ignorant and rude. He told my children to shut up then came to my hotel room telling me that my kids were too loud that the people downstairs complained but my phone didn’t work in the hotel and I told him and he said it was my damn problem. I then go to leave and tell him he needs to learn some respect and he got in my face.
Stayed 3 nights in Jun 2023

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were very impressed with the ease of check in, the facility, and the kindness of the staff. Would definitely stay again.
Stayed 1 night in Jun 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Excellent breakfast
Stayed 4 nights in Jun 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023

6/10 Okay

Derek

Liked: Staff & service
Disliked: Property conditions & facilities
The property supplied the basics of what I needed for my trip: shelter, bedding, and breakfast. However, I was disappointed with several of its features. The entire bedroom furniture was worn and in poor condition, especially the office chair, which was torn and unclean. The bed was not well-made, and the white curtains were mismatched, one of them actually being badly rumpled. I would loved to have had a complimentary Bible available, but there was none.
Stayed 2 nights in May 2023

4/10 Poor

William, Englewood

Disliked: Property conditions & facilities
Intermittent and weak wifi. Flies in breakfast area. House cleaning missed my room 2 times and incomplete 1 time. Very noisy room doors and sound transmission from upstairs to downstairs.
Stayed 13 nights in May 2023

10/10 Excellent

Donald

Stayed 1 night in May 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
I selected this property because it was the closest I could find for an event I was taking part in at St Michael's in nearby Talbot County. The staff was polite and professional and the room was in excellent condition. However, the room's digital clock was non-functional, which was of concern because I needed a reliable wake-up early the next morning for the aforementioned event. The property location (Denton, Caroline County) worked well for me because of nearby gas stations/shopping & it was very convenient to the highway and main local roads. If I have a reason to visit this part of Maryland again, I would consider staying here.
Stayed 1 night in May 2023

8/10 Good

Darrell

Stayed 4 nights in Apr 2023

10/10 Excellent

Staci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay!!!
Everything at the hotel was amazing. Check in was speedy and smooth. The room was clean. The breakfast each morning was delicious!! Would definitely stay again!!!
Stayed 1 night in Apr 2023

8/10 Good

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for a night
Stayed 1 night in Apr 2023

10/10 Excellent

Mike

Stayed 1 night in Apr 2023

8/10 Good

Ahmed

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect
Stayed 1 night in Apr 2023

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property appeared to be incredibly clean and staff very accommodating.
Stayed 1 night in Apr 2023

10/10 Excellent

Linda S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Apr 2023
Response from Jay on 2023/4/17
Dear Ma'am/ Sir,Thank you for your review regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Sincerely,Jay KoratGeneral ManagerBest Western Denton Inn

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Jay on 2023/4/17
Dear Ma'am/ Sir,Thank you for your review regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Sincerely,Jay KoratGeneral ManagerBest Western Denton Inn

10/10 Excellent

Richard

Clean and quiet
Stayed 1 night in Mar 2023
Response from Jay on 2023/4/17
Dear Ma'am/ Sir,Thank you for your review regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Sincerely,Jay KoratGeneral ManagerBest Western Denton Inn

2/10 Terrible

Destiny

Stayed 1 night in Mar 2023
Response from Jay on 2023/4/17
Dear Ma'am/ Sir,Thank you for your review regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.Apologies for all the inconvenience that occurred while you were with us. I understand that you were not happy with the stay and I promise you that your future stays with us will be a positively memorable one.We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Sincerely,Jay KoratGeneral ManagerBest Western Denton Inn

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Jay on 2023/3/19
Dear Ma'am/ Sir,Thank you for your review regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Sincerely,Jay Korat

10/10 Excellent

William

Stayed 1 night in Mar 2023
Response from Jay on 2023/4/17
Dear Ma'am/ Sir,Thank you for your review regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Sincerely,Jay KoratGeneral ManagerBest Western Denton Inn