2/10 很糟糕
Gabriella
團體旅遊, 家庭旅遊
2026 年 5 月 5 日
不喜歡：整潔度、員工素質和住宿環境和硬體
So first off I stayed here last year for 1 day and loved it. I decided to come back for my bachelorette and was beyond disappointed. First of all we arrive and my girls and I were put into an accessible room that we did NOT request. These are rooms that are made to accommodate certain needs. There was a large chair in the shower a certain a very difficult shower head etc. this made showering very difficult for us and not to mention the curtain kept touching our skin which we hated. We told the front desk and because they were overbooked they could not do anything about it until the next day. Fine. We were not offered ANYTHING for this inconvenience. The hotel comes with access to the beach club which has pools and chairs on the beach. The towels were filthy and hade strong various colored stains. The staff left on days that it rained even though it only rained for maybe an hour and the rest of the days it was sunny. Because of this we were not able to be in chairs on the beach. Meanwhile this was the whole reason why we stayed there. I found this extremely well dissapountkmf considering how much the hotel costs per night. What was meant to be a fun relaxing luxurious experience, was absolutely the opposite. As someone who comes to Delray multiple times a year I will never stay here again.
Gabriella
於 2026 年 5 月住了 3 晚