I applied for an earlier check in at 1 o’clock, received a confirmation that I was accepted. However, when I got there, they said they hadn’t given out any approvals. I showed them my confirmation, they said they didn’t know where that came from. Two hours later, I got my room. When I opened up the door to the room , I was hit with the smell of dog urine, so I went back up to the check-in desk told them that I could not stay in that room, I don’t think they believe me, finally I said send somebody to come smell this room. So long story short I finally got another room an hour later. Disappointing…. I’ve stayed at the ranch numerous times and never ran into this circumstance.