Exterior

Reviews of The Ranch at Death Valley – Inside the Park

2.5 out of 5

Reviews

8.0

Very Good

Rating 10 - Excellent. 790 out of 2053 reviews" "
Rating 8 - Good. 640 out of 2053 reviews" "
Rating 6 - Okay. 359 out of 2053 reviews" "
Rating 4 - Poor. 169 out of 2053 reviews" "
Rating 2 - Terrible. 95 out of 2053 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great. If i have to make one complain i say hot water can be a bit hotter.
Stayed 1 night in Apr 2024

8/10 Good

Vicki

Traveled with partner
Liked: Cleanliness, amenities
Building had a sewage type of smell, but otherwise nice stay. Food was only fair and expensive, but we were in the middle of Death Valley! Lol
Stayed 1 night in Apr 2024

10/10 Excellent

Yuexin

Traveled with family and small children
excellent
Stayed 1 night in Apr 2024

10/10 Excellent

Sonia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel. Our accommodations were good. The pool was wonderful especially since it was 107 degrees both days we stayed there. We had a little trouble with red ants in the parking lot on the grass median. Both my husband and I got bit and he had a mild allergic reaction to the bites for 2 days.
Stayed 2 nights in Apr 2024

8/10 Good

Joanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I loved this resort. Close to alot of park attractions and hikes, and at the end of the long hot day, the spring feed swimming pool was pure heaven
Stayed 4 nights in Apr 2024

6/10 Okay

Peter

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room smelled a little funny. The fan, a/c were very loud. The room just seemed old and needed an update. That said, having a fairly comfortable place after a long day in the desert was great.
Stayed 1 night in Apr 2024

8/10 Good

James F

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very unique. The amenities are outstanding. Directions to the Ranch were a bit confusing.
Stayed 1 night in Apr 2024

8/10 Good

Susan

Liked: Cleanliness, property conditions & facilities
Everything was amazing. The facility. The cottage we stayed in the golf course couldn't be better. Our biggest complaint what's the food. Very, very expensive, which wouldn't have been a problem if it was good. We ate at the saloon and my husband ordered steak medium rare. It came back very well done and what's tough as nails. I ordered the salmon which must have been farmed because it was tasteless and mushy. At least if we are gonna pay fifty to sixty dollars for these meals, they should have been edible. Also in the morning there's nowhere to eat except the buffet. And all we wanted was coffee and something like a croissant. Or something small? But you had to pay twenty dollars per person, just for coffee. The staff was just okay, very unfriendly and need to train these people about customer service and P r.
Stayed 1 night in Apr 2024

6/10 Okay

King

Traveled with partner
Close to main attractions in the park
Stayed 1 night in Apr 2024

8/10 Good

Lara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, plenty of parking spaces, and lots of things to do. Bed and pillows were not really comfortable and the bottom sheet had old stains.
Stayed 1 night in Apr 2024

6/10 Okay

Jianguo

Liked: Cleanliness, staff & service
I cannot take shower because water is not hot and I try washing my feet but bath tube switch not working also they not supply cup for brushing teeth.
Stayed 1 night in Apr 2024

10/10 Excellent

Carol, Modesto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a cottage and it was lovely! Comfortable beds, nice shower, decent coffee in the room, friendly and accommodating staff. Sitting on the porch with evening cocktails was very peaceful. Big pool and pretty landscaping. Loved the Ranch! The only drawback to the area is the outrageous prices for food and drink with very limited options. Plan ahead - bring your cooler and more water than you think you’ll need. Expensive gas too.
Stayed 2 nights in Apr 2024

10/10 Excellent

michele

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location to access the park over multiple days. We were there during April, off season, and the dining opportunities were extremely limited and busy. We were told at check in reservations for dinner at The Last Kind Words Saloon. Called to make reservations but were told they do not accept them. Luckily, they had a 2 seat high top available. The next night a 2 hour wait which would have been at the time the restaurant would have closed. Checked the ice cream shop which online advertised burgers, but they do not offer the food menu anymore. Then, checked out the buffet and decided pre-packaged sandwiches would be better from the store there. Frustrating after a long day of hiking and exploring. If we had known about the limitations of food availability, we would have brought food.
Stayed 2 nights in Apr 2024

8/10 Good

Jacquelyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheets had old multiple stains
Stayed 1 night in Apr 2024

8/10 Good

Lori

Traveled with partner
Liked: Staff & service
It is in a convenient location in the park. The room was a little dirty and water would only get warm not hot. Staff are very nice.
Stayed 1 night in Apr 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely facility with access to Desth Valley attractions.
Stayed 2 nights in Apr 2024

10/10 Excellent

Cynthia, Carlsbad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for families, lots to do, great accommodations and restaurant choices right in the heart of Death Valley
Stayed 2 nights in Apr 2024
Response from RD on 2024/5/1
Thank you for being our guest and hope to see you soon again.

8/10 Good

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Apr 2024

8/10 Good

Dee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked most everything about staying here. It was clean, the surroundings were nice, it felt very safe, the people working here are very pleasant. The building and room had a pretty strong musty smell but overall- very nice.
Stayed 1 night in Apr 2024

4/10 Poor

Bruce

Liked: Cleanliness, staff & service
I
Stayed 1 night in Apr 2024

10/10 Excellent

Emilio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ranch is a beautiful place to stay while visiting Death Valley. Comfortable rooms, great recreation facilities (golf, tennis, basketball, swimming). Easy access to som o the park's most popular features.
Stayed 3 nights in Apr 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. I really appreciate the EV charging access and location. The horseback riding was great! Luke and his team were wonderful. Riding out at sunset with knowledgeable guides is a beautiful experience in Death Valley.
Stayed 1 night in Apr 2024

6/10 Okay

David

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Old and in need of a remodel. Front desk staff were generally unhelpful and short mannered. We had asked ahead for an early check in and were refused at the desk. The General Store prices were off the scale ridiculous. I know produce has to be bought in by truck but the mark up was scandalous.
Stayed 1 night in Apr 2024

8/10 Good

Karri, Medford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I applied for an earlier check in at 1 o’clock, received a confirmation that I was accepted. However, when I got there, they said they hadn’t given out any approvals. I showed them my confirmation, they said they didn’t know where that came from. Two hours later, I got my room. When I opened up the door to the room , I was hit with the smell of dog urine, so I went back up to the check-in desk told them that I could not stay in that room, I don’t think they believe me, finally I said send somebody to come smell this room. So long story short I finally got another room an hour later. Disappointing…. I’ve stayed at the ranch numerous times and never ran into this circumstance.
Stayed 2 nights in Apr 2024

10/10 Excellent

Sheila

Liked: Amenities
Everything was wonderful.
Stayed 1 night in Apr 2024

10/10 Excellent

Marcelina

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Absolutely beautiful area. This hotel was very convenient, overall the stay was very pleasant. Will recommend to anyone wanting to spend some time in Death Valley.
Stayed 2 nights in Apr 2024

10/10 Excellent

Yayoi, San Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice option to visit Death valley where the near by hotel is far
Stayed 1 night in Apr 2024

6/10 Okay

Christina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
All
Stayed 1 night in Apr 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
A/C sounded like an aircraft engine and the fridge didn’t work so my food spoiled.
Stayed 2 nights in Apr 2024

8/10 Good

STEPHANIE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the palm trees and the courtyard making this a very relax place to be.
Stayed 1 night in Apr 2024

6/10 Okay

roger

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant online hours were not accurate with 1 place not open at all. No hot water for a 7:30 am shower.
Stayed 3 nights in Apr 2024

10/10 Excellent

Margaret

Traveled with partner
Loved the private patio that allowed us to have coffee outside every morning. Spacious grounds. The food options need to be reworked. Everything costs too much and the quality is iffy. Pasta, burgers or chicken would be easier to prepare and cheaper.
Stayed 3 nights in Apr 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was hard to find.
Stayed 1 night in Apr 2024

10/10 Excellent

Jong

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good!!
Stayed 1 night in Apr 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities
I'd go back, lots of places to walk.
Stayed 3 nights in Apr 2024

8/10 Good

timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Will return
Stayed 1 night in Apr 2024

10/10 Excellent

Alka

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, convenient drive to most places.
Stayed 1 night in Apr 2024

4/10 Poor

Trent

Disliked: Amenities, property conditions & facilities
Death valleys is a pretty cool place to visit. You are literally in the middle obut.There is some cool motorcycle riding and sight seeing.
Stayed 1 night in Apr 2024

4/10 Poor

Carlos

Disliked: Staff & service, amenities, property conditions & facilities
I arrived just after 9pm. The lady on reception was pleasant enough but was told I had just missed anywhere to grab any food or drink as everywhere on site closes at 9pm! I had been travelling for 19hrs and had I been made aware of this I would of at least tried to stop off somewhere and pick some provisions up, especially as I had contacted the hotel to inform them that I would be arriving late! The lady on reception said that there was only a vending machine. As I was tired from the long journey I did not make a fuss. I was given a room (911)in block 900 and when I entered the block my heart sank. The smell in the corridor is really overpowering, the room was old and definitely see better days. It was clean however. The vending machine in the corridor was out of order and a sign saying to use the machine in block 700. However when I went over the only thing that was available was Diet Coke everything else was empty. I was staying for 2 nights and things did not get much better. The staff were hit and miss as to whether they were pleasant or not The breakfast buffet is not worth the $23 price tag The general store was pretty pricey but given that it is the only non restaurant convenience store for miles around it did not surprise me. Overall I wanted to like this place but honestly I have come away pretty disappointed. There does not appear to be any happy vibes coming from the staff which is a shame as that would go a long way to put a positive spin on the stay
Stayed 2 nights in Apr 2024

6/10 Okay

Gary

Traveled with family
Disliked: Property conditions & facilities
Internet did not work except for texting. TV signal worked briefly then not at all. Still off the next morning. AC was fine but noisy. Water pressure in shower was very low. No cell signal in room. Multiple people warned about food in the restaurant at the Ranch so we went to the more upscale Inn where the food was great! Next time I’ll pay extra and stay at the Inn. Difference in facility is quite remarkable.
Stayed 1 night in Apr 2024

8/10 Good

LaDonna

Traveled with partner
Liked: Cleanliness, staff & service, amenities
There are not many options to stay in the park at Death Valley. Therefore the cost may seem high but it’s understandable given the remote location. For that reason I think this was a good value. The resort had some amenities that we did not take time to use. The pool and playgrounds in particular looked fun. For us it was worth the cost to be close to everything. Death Valley was amazing.
Stayed 1 night in Apr 2024

6/10 Okay

Ulrica

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
I was a bit surprised but then not with the amount of people that come and go from each room. However, our room looked like it hadn’t been vacuumed, the toilet seat was loose and moved every time you sat on it. One bed had a comforter the other didn’t. We had a great time exploring the area though and the food was great at each of the restaurants. Staff was exceptional and super friendly/helpful.
Stayed 3 nights in Apr 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained property and many amenities to choose from. Pricing with food was high and I understand because of the isolation and no real options, but that was expected
Stayed 2 nights in Apr 2024

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the swimming pool. The dining options were nonexistent except for the buffet. Buffet food selection was not good.
Stayed 3 nights in Apr 2024

10/10 Excellent

Katie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great property
Stayed 2 nights in Apr 2024

8/10 Good

Terri

Traveled with partner
Liked: Property conditions & facilities
Beautiful grounds. Hotel a bit rundown, but comfortable enough. Food and decor in Saloon Restaurant excellent, but service was abominable.
Stayed 3 nights in Apr 2024

6/10 Okay

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There was so little parking. There was so many sections with cones up, you couldn't park anywhere! Maybe someone that can give a shuttle ride when your in the last building? Your staff was incredibly efficient and welcoming. I will say, the beds were so comfortable, thank you for that!
Stayed 1 night in Apr 2024

10/10 Excellent

Sue

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely pool and stunning location
Stayed 1 night in Apr 2024

4/10 Poor

ELIZABETH

Liked: Cleanliness
Disliked: Staff & service
Great place nice room. Unfortunately understaffed and buffet was awful. Few staff do their best but the cooks do not. Restaurant was closed where we had made reservations for dinner. Enjoyed are stay in spite of conditions. Totally the fault of management.
Stayed 3 nights in Feb 2024