Find Hotel with a Concierge in Daytona Beach, FL

"Everyone was helpful and pleasant but the hotel itself needs some updating and modernization. The pictures that come up online definitely look different than in person. "

"Room clean. Staff very prompt when needing something "

"Property was good since it was summer I believe it's crowded but overall every thing was good be it staff, amenities etc"

"We've stayed here before and loved it but this time was kind of a disappointment. When we arrived we arrived late and unpacked the car and got up to our original room and there was no air at all. It wouldn't us change the temp from high and after driving all day and the front office sent someone up to look at it and they said we will fix it tomorrow. Ummmm no. We arent staying in this room overnight with that temp. I loved that took it had a huge vanity in the bathroom. The staff was great through all of it and we're very accommodating to find us another room but when we got up too the next room we were ready to lay down and the keys didn't work so I had to go back downstairs to get them reprogramed. Finally got to our room and the bed wasn't as comfy as the first one and the layout was completely different. A much smaller vanity. The next morning, they offer free breakfast which is great because I was looking forward to their fresh pancakes which are made perfectly from the machine that you pusha button. However the breakfast room air was off and it was packed out and the thermostat was set to 84. When I mentioned it to the staff at the front desk, they said yeah we know. So we decided instead of being packed in a sweat box eating breakfast we grabbed bfast. We will probally stay again because we like the location however I would like to see the hotel make some renovations and especially getting a "Best Western Plus" the pool and balcony in the room were the best part"

"Upon arrival into our room, the odor was so foul we had to keep the door ajar. There was no way to access fresh air as the “oceanfront” room was a glass panel. We bring an air quality monitor with us when we travel and this hotel room was leaps and bounds higher than any hotel we’ve ever tested. (And as a pilot we’ve been in hundreds of hotel rooms). The switches by the bed were “hot wired” as they told us after we had come down to ask about them. When their technician came to show us how to use them he spoke loudly and abrasively saying. “ Here in America, we call this a light switch”. This light switch being in another room- had to be on in order to charge our phones. The gym was so small that only one family or room can use it at the same time. A glorified closet. No beach or pool access after dusk. We could not stay in the unhealthy environment and decided we needed to look for more suitable accommodations elsewhere. I highly suggest that you look elsewhere before choosing this establishment. After contacting front desk and management, went through Expedia, still did not get a refund from the property. ZERO money back even though it was a health issue. Expedia did reimburse half, but that was after multiple texts, emails, and phone conversations. What a mess. Be careful if choosing this company. "