They had 1 guy at the check in desk, actually you kind of had to just wait for him to show up. Got to our room, first thing I noticed was a gigantic crack in the window, I could see it from all the way across the room. Then discovered the outlet in the bathroom wasn’t working. The room had multiple holes in the walls, the mattresses were uncomfortable, the carpet looked very old and worn, and the toilet was so low to the floor, seemed more like it was suited for a young child. Wish I had something good to say but unfortunately I don’t. Maybe if they just took care of the place, fix things that need fixing, etc. it would be a better place to stay, but as of the moment I won’t be going back, and I do go up to CT several times a year too.