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Crowne Plaza Danbury, an IHG Hotel

4.0 star property
Hotel with 2 restaurants, near Matrix Conference and Banquet Center

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Photo gallery for Crowne Plaza Danbury, an IHG Hotel

Premium bedding, pillowtop beds, in-room safe, desk
Indoor pool, outdoor pool
Ballroom
Exterior
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Laundry
  • Gym
  • Breakfast available
  • Housekeeping

Room options

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About the neighborhood

Map
18 Old Ridgebury Road, Danbury, CT, 06810

What's nearby

  • Matrix Conference and Banquet Center - 3 min drive - 2.2 km
  • Danbury Fair Mall - 5 min drive - 4.3 km
  • Danbury Ice Arena - 6 min drive - 7.1 km
  • Western Connecticut State University - 7 min drive - 8.2 km
  • Tarrywile Park and Mansion - 8 min drive - 7.5 km

Getting around

  • Brewster Train Station - 12 min drive
  • LaGuardia Airport (LGA) - 75 min drive

Restaurants

  • ‪Buffalo Wild Wings - ‬6 min drive
  • ‪Stanziato's Wood Fired Pizza - ‬4 min drive
  • ‪Starbucks - ‬15 min walk
  • ‪Chipotle Mexican Grill - ‬15 min walk
  • ‪Rosy Tomorrows - ‬15 min walk

About this property

Crowne Plaza Danbury, an IHG Hotel

Upscale hotel near Danbury Fair Mall
Located close to Matrix Conference and Banquet Center, Crowne Plaza Danbury, an IHG Hotel provides a terrace, a garden, and dry cleaning/laundry services. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and American cuisine. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and RV/bus/truck parking
  • Express check-out, a front-desk safe, and meeting rooms
Room features
All 242 rooms include comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
More amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and free cribs/infant beds
  • Bathrooms with designer toiletries and tubs or showers
  • 37-inch HDTVs with premium channels
  • On-request microwaves, coffee/tea makers, and daily housekeeping

Languages

English, French, German, Indonesian, Italian, Portuguese, Romanian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free area shuttle up to 5 mi
  • Limo/town car service
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 10.95 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Hat City Tavern
  • Ridgebury Café

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (26,000 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 10 floors
  • Ballroom
  • Built in 1982
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 10.95 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Danbury
Crowne Plaza Hotel Danbury
Danbury Crowne Plaza
Danbury Plaza Hotel Danbury
Plaza Hotel Danbury
Crowne Plaza Danbury Hotel
Crowne Plaza Danbury
Crowne Plaza Danbury, An Ihg
Crowne Plaza Danbury an IHG Hotel
Crowne Plaza Danbury, an IHG Hotel Hotel
Crowne Plaza Danbury, an IHG Hotel Danbury
Crowne Plaza Danbury, an IHG Hotel Hotel Danbury

Frequently asked questions

Does Crowne Plaza Danbury, an IHG Hotel have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Crowne Plaza Danbury, an IHG Hotel pet-friendly?

Yes, Crowne Plaza Danbury, an IHG Hotel allows cats and dogs (limit 2 total). There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Crowne Plaza Danbury, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Crowne Plaza Danbury, an IHG Hotel?

Check-in start time: 3 PM; Check-in end time: 5 AM.

What time is check-out at Crowne Plaza Danbury, an IHG Hotel?

Check-out is at 11 AM.

Where is Crowne Plaza Danbury, an IHG Hotel located?

Situated near the airport, this hotel is 1.3 mi (2.1 km) from Matrix Conference and Banquet Center and 2.4 mi (3.9 km) from Danbury Fair Mall. Wooster Mountain State Park is 4 mi (6.5 km) away.

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Crowne Plaza Danbury, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 448 out of 1000 reviews
Rating 8 - Good. 348 out of 1000 reviews
Rating 6 - Okay. 113 out of 1000 reviews
Rating 4 - Poor. 53 out of 1000 reviews
Rating 2 - Terrible. 38 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very clean, and the staffs are friendly. Very convenient location to hop on the freeway.
Stayed 3 nights in Apr 2020

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
All good except the heating system.... on and off every 30 minutes... tough to sleep.
Stayed 1 night in Mar 2020

8/10 Good

Nancy, moncton NB

Liked: Staff & service, amenities, property conditions & facilities
No refrigerator in the room no microwave which was strange long walk to the check in desk but nice lobby
Stayed 1 night in Mar 2020

10/10 Excellent

KH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and polite staff. It’s a difficult time to be traveling with the COVID-19 scare, but the hotel was pristine and we felt safe at this location, in our time of need to be in town for a family matter.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2020

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
This is the 4th time I have stayed here, always very clean and efficient staff. My only complaint was the bed was low to the floor, and I don’t remember this before. The bed was a little lumpy again I don’t remember ever feeling this way before. Otherwise a wonderful stay and I’m sure I will stay here again.
Stayed 1 night in Feb 2020

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities

Rooms designed for the disabled

We arrived late in the evening and were placed in a suite for the disabled. Though we were not in need of these accommodations, it was interesting to see how a room for someone in a wheelchair would be designed. We didn't even know hotels had rooms like this to offer. Kudos for designing rooms for the disabled as they have been undeserved until now.
Stayed 1 night in Feb 2020

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
d relaxing.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fire alarm went off at 6 am. I just got in at 3 am from the airport and up at 6 by the fire alarm
Stayed 1 night in Feb 2020

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Noisy . I could hear the couple next to my room very loudly through the night & day. Not to mention someone was able to check in my room without me being there that i didn’t authorize smhhhhh. Desk clerk never gave me eye contact; she was very uppity!! She better show me some damn respect..sheets itchy I believe it was bed bugs
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Notsure, Danbury

Liked: Staff & service
Lady at front desk was amazing. She is a great worker. Very sweet and attentive
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
Ivy at check in was super nice ! She helped me checked in early and checked in often . Clean room & really nice lounge on the 10th floor .
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this hotel for every body,great service
Stayed 1 night in Feb 2020

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traveling through

Check in was a breeze room was spacious and clean. Bathroom is a bit small but no big deal.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good fitness facility, well kept, plenty of treadmills and weights. Very good breakfast buffet. Near highway, restaurants and shopping. Great for business.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities
Stayed 2 nights in Jan 2020

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is courtesy. They make you feel welcome.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Unfortunately the first room that I checked into was extremely cold as the heater was not working. After I called the front desk, i was moved to another that was all good. The rest of the stay was splendid.
Stayed 2 nights in Jan 2020