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Reviews of HYATT house Cypress/Anaheim

3 out of 5
HYATT house Cypress/Anaheim
5905 Corporate Avenue, Cypress, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 649 out of 1000 reviews" "
Rating 8 - Good. 228 out of 1000 reviews" "
Rating 6 - Okay. 65 out of 1000 reviews" "
Rating 4 - Poor. 34 out of 1000 reviews" "
Rating 2 - Terrible. 24 out of 1000 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Raina Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and property. Pool wasn’t too cold and jacuzzi had great jets as well. But disappointing the bar/restaurant was not open as an option for guests.
Stayed 2 nights in Apr 2024

10/10 Excellent

eisa, Stockton

Stayed 2 nights in Jan 2024

10/10 Excellent

eisa, Stockton

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 1 night in Jan 2024

8/10 Good

Kip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room. Great staff.
Stayed 9 nights in Apr 2024

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice
Stayed 2 nights in Apr 2024

10/10 Excellent

Blessy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
had an amazing stay
Stayed 3 nights in Mar 2024

10/10 Excellent

Kristy, North Las Vegas

Traveled with partner
Liked: Amenities, property conditions & facilities
Front desk was super helpful
Stayed 1 night in Apr 2024

4/10 Poor

William

Disliked: Cleanliness, staff & service, property conditions & facilities
Thought they would have a shuttle bus but no.
Stayed 1 night in Mar 2024

10/10 Excellent

Conner

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Bridgette

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great. The breakfast was amazing.
Stayed 2 nights in Mar 2024

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and great for dogs.
Stayed 2 nights in Mar 2024

2/10 Terrible

Eric

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hard pass.
Stayed 1 night in Mar 2024

8/10 Good

Jennifer

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
The hotel was in a nice quiet neighborhood close to shopping and convenient to Knotts Berry Farm. The rooms were spacious with full kitchens. Free breakfast buffet was decent, not great but average typical fare. Friendly staff. I thought the rooms and common areas could have been a tad cleaner and the dark decor and carpeting made it look dirty and a bit spooky at times. Hated the shower set up where you couldn't access the faucet without getting drenched first. Horrible design. Overall stay was decent for us.
Stayed 3 nights in Mar 2024

10/10 Excellent

Thanh

Stayed 1 night in Mar 2024

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, clean and well maintained.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jackie

Stayed 2 nights in Feb 2024

10/10 Excellent

Lidia

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are happy with the stay. The room is big and comfortable. This hotel is beautiful and easy for the enjoy the race horse at Los Alamitos.
Stayed 1 night in Feb 2024

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
good service
Stayed 1 night in Feb 2024

10/10 Excellent

Linda

Stayed 3 nights in Feb 2024

10/10 Excellent

Thuy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Mohamad

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel ever I would love to stay there for ever
Stayed 2 nights in Jan 2024

10/10 Excellent

Grace

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

PRASANNA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Paulina Fernanda, Fountain Hills

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great and what you would expect from a Hyatt House
Stayed 3 nights in Jan 2024

10/10 Excellent

Aviv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Samantha

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was included and it was good
Stayed 1 night in Jan 2024

4/10 Poor

Charmane

Traveled with family
Disliked: Cleanliness, amenities
Upon check-in I did not know about the $100.00 incidental fee also about early check-in fee but that was waived. These fees should have communicated before arrival. I previously called about a walk-in shower and was told I had to wait for check-in to see if one was available and there was none at the hotel after seeing one on the website. Hyatt House would not have been booked if I knew they have no walk-in shower which I needed for my disability. The H-Bar was not opened Tuesday or Wednesday from 5pm-10pm as stipulated on the customer hotel amenities sheet. When I asked why the H Bar was not opened their response was there was a call out. Again, this is advertised on website. Another incident I was not informed upon arrival that housekeeping was every other day so twice I was promised housekeeping would clean my room and no one from housekeeping showed. I spoke to the General Manager, and she apologized, and she would see where the breakdown of communication was which honestly, I believed never happened. Still, I don't know what truly happened none of the staff reported anything to me. The channel selection was very limited where most hotels have more of a selection. Also, there should be more of a selection for grab and go options since the H Bar was closed. Two-bedroom suite should have larger waste baskets. The amount of money, I paid $757.00 I expected more. In the future I will book my room at the Marriott Hotel not at the Hyatt House. Expedia this was letdown.
Stayed 3 nights in Jan 2024

10/10 Excellent

Monte

Liked: Cleanliness, property conditions & facilities, room comfort
CY-MD
Great place to stay with free parking. Very comfortable and clean rooms. Beautiful pool, spa and courtyard. Wonderful breakfast! Helpful employees.
Stayed 1 night in Jan 2024

10/10 Excellent

Darlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My first stay was 8 weeks due to a home flood and the service and cleanliness was amazing. So, when I needed a hotel for some home repairs, I definitely went back. No surprise, same great stay. Great breakfast too!
Stayed 1 night in Jan 2024

10/10 Excellent

Eric sanchez

Liked: Amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Anna

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great home away from home feel that suited our needs for a busy week
Stayed 7 nights in Jan 2024

4/10 Poor

Ana

Traveled with family
Liked: Staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Monica

Stayed 1 night in Jan 2024

8/10 Good

Hunter

Stayed 7 nights in Dec 2023

10/10 Excellent

Shain

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023

10/10 Excellent

Belgica

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Scott

Traveled with family
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Maddubhai

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Maria Almira Reyes

Stayed 5 nights in Dec 2023

8/10 Good

mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
$100 a day for incidentals charged
the hotel stay was good. The only problem I had was they charge $100 per day for incidentals I stayed three days so I paid $300 at the time of check-in. Just wanted to warn others traveling on a budget. The money is refunded when you leave but it was a surprise to me that I had to pay $300 extra at check in.
Stayed 3 nights in Dec 2023

4/10 Poor

Andrea

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
It advertised it had a bar with food.. all three staff employees the two at front desk and bartender stated no food we only offer drinks.. bartender stated sorry no food and he will close at 8:30 when they said 10pm.. being a parent it was very important for me to be able to get a appetizer and a drink to take a break with having to drive out with my kid..very disappointed it did not have what was advertised
Stayed 1 night in Dec 2023

10/10 Excellent

eisa, Stockton

Liked: Cleanliness

10/10 Excellent

Miao Rong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Marisela, Yuma

Stayed 1 night in Dec 2023

10/10 Excellent

Carolyn Uy, Oakley

Stayed 3 nights in Dec 2023

8/10 Good

Rita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a nice hotel. We liked the kitchenette’s in the rooms. Especially since there was no restaurant/bar. Beds were comfortable.
Stayed 4 nights in Dec 2023

10/10 Excellent

katherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Thanh

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities