**Disappointing Experience Despite Early Booking**
I booked this property **11 months in advance**, expecting a smooth check-in, but upon arrival, I was informed that no room had been set aside for me. The staff assured me they would provide the **"best room,"** but unfortunately, that was not the case.
The room we were given was **an internal room overlooking the bar**, which meant no natural light or privacy. A **street-facing room** would have been a much better choice if they were truly offering the best available option. Additionally, our room was located **right next to the staff service room**, resulting in constant noise **day and night** from banging doors and activity.
While the staff was polite, the lack of organization and the disappointing room allocation made for a frustrating stay. I expected better, given how far in advance I booked. Would not stay here again unless guaranteed a proper room in advance.