Empire Hotel Group Coney Island hotels

"It would be nice to have a refrigerator in the room."

"Location was amazing "

"Great property overall. They charge a resort fee which gives you $35 credit per day at the hotel restaurants, but the breakfast is $47 a person for mediocre offerings, and the coffee shop is not full service Starbucks. It was a waste. "

"Ideal location and good value for price"

"Amazing friendly staff willing to help with anything! The wine happy hour - with entertainment! So so good! And the Rum House right in the hotel- great cocktails with again amazing live music. Location was fantastic! Definitely staying here again! "

"Room was clean and staff were great. However, the heat was blasting all night. No matter what we did, it would not turn off. It was set at 28 C which is around 80 F…..Extremely hot!! We tried calling but the room phone didn’t connect and it was extremely late. "

"This was the second time we stayed at Hotel St. James within the past year. Both times there was little to no hot water. Each shower was lukewarm at best. Whether the showers were in the morning or afternoon, we’ve never had a hot shower there. "

"The staff was good. Breakfast was unusually expensive for what was served. Clean room with no amenities that compels one to overspend for basics coffee tea and the like"

"Convenient location for travelers visiting Manhattan NY. Easy to navigate around Time Square and other places in the city. The hotel is well above expectations "