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Reviews of The Academy Hotel Colorado Springs

3.5 out of 5
The Academy Hotel Colorado Springs
8110 N Academy Blvd, Colorado Springs, CO

Reviews

8.8

Excellent

Rating 10 - Excellent. 1820 out of 2982 reviews" "
Rating 8 - Good. 713 out of 2982 reviews" "
Rating 6 - Okay. 273 out of 2982 reviews" "
Rating 4 - Poor. 114 out of 2982 reviews" "
Rating 2 - Terrible. 62 out of 2982 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Lourdes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was welcoming and the atmosphere was nice. Sitting by the fireplace after a long day of sightseeing was great. Morning breakfast was tasty and the staff always ready with warm greetings. I recommend The Academy Hotel to all who seek a cozy surrounding.
Stayed 5 nights in Apr 2024

4/10 Poor

Nicole

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
The pictures looked nice. Wasn’t expecting to be right off the interstate. Made my reservation with a Venmo credit card and then was told when checking in they don’t take Venmo, I reassured her it was a credit card but she said it didn’t matter, thankful I had another means of paying. Stairs on one side of the building and an elevator for the other side but not connected so if you’re on the side with the stairs get ready to haul everything up and down by hand. Same girl that checked us in we had to wait for her to get done texting so we could ask her a question. Walks so thin we could hear the people next door coughing all night loudly for hours. Homeless people living in the bushes out back that yell at you just for walking to your car. Breakfast was wonderful though. Game room is just a small little closet looking like room.
Stayed 3 nights in Apr 2024

6/10 Okay

Teri

Traveled with family
Liked: Staff & service, amenities
This was a decent property. It was a little dated but it was clean and quiet. Had a good breakfast. The staff was amazing. Every interaction I had with employees was great! It was easy to get to and the interstate was easily accessible. There is a Walmart extremely close and lots of restaurants. We had a Mountain View room and while it was a nice view of the mountains, the hotel behind it appeared trashy and filthy (literally trash all over) so that distracted from the view. There were many people walking around and hanging out in that parking area. This is the reason I didn’t give more stars:(
Stayed 1 night in Apr 2024

8/10 Good

Abigail

Traveled with partner
Liked: Cleanliness
Hotel is very nice but they need to keep up with there inventory no bags for the ice. The room temperature fluctuates can't seem to get it comfortable
Stayed 1 night in Apr 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first impression was that I made a very bad choice of hotel. Check-in process was fine and the front desk staff were friendly and helpful but the lobby was very hot. I was told later the AC in the common areas was out and had been for a long time. The room was great and the stay would have been a 5 star except for the aforementioned AC issue. The bar and restaurant were too hot to really sit and enjoy for any length of time. Again, the staff was great and attentive.
Stayed 3 nights in Apr 2024

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice stay at this hotel. Rooms were clean and comfortable, the staff was friendly and helpful, and there is a lot of shopping within walking/driving distance. Easy highway access as well. We will definitely stay here again in the future.
Stayed 2 nights in Apr 2024

8/10 Good

Patricia

Stayed 1 night in Apr 2024

10/10 Excellent

Nicole

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. The restaurant staff was great and good prices and food.
Stayed 1 night in Apr 2024

8/10 Good

Susan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It’s ok
Stayed 1 night in Apr 2024

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very nice. We ate Breakfast and Supper at the onsite restaurant, and it was very good both times.
Stayed 2 nights in Apr 2024

8/10 Good

Leslie

Traveled with family
Liked: Cleanliness, staff & service
The lobby entrance and pool was nice. Had a rustic kinda vibe. The bed was comfortable! The bathroom was an issue: 1) Toilet had difficulty flushing especially for #2. 2) Shower water temp and pressure was like using a camping facility. It was either way too cold or a sudden blast of hot. So it was hurry and get out moment! 3) The make-up mirror was broke and useless.
Stayed 1 night in Apr 2024

10/10 Excellent

Kelly

Traveled with family and small children
I really enjoyed my stay. You could tell the building was older but they did a good job of upkeep and revamping. The atmosphere was beautiful. The hotel was easy to get to and close to a lot of amenities. The daily free breakfast was better than any hotel breakfast I have ever had. I would definitely recommend this hotel.
Stayed 2 nights in Apr 2024

10/10 Excellent

Arlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 2 nights in Apr 2024

4/10 Poor

DENNIS

Traveled with partner
Disliked: Amenities, property conditions & facilities
First room the heat didn't work. Second room the tv didn't work.
Stayed 1 night in Apr 2024

8/10 Good

Heather

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My grandson loved the pool.
Stayed 1 night in Apr 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had many amenities that even more expensive properties. Bigger TV, a power recliner in the room. The room rate includes a marvelous free breakfast with stations for cooking fresh omelets, fresh made to order Belgian waffles, plus sausage, French toast, scrambled eggs, etc.
Stayed 1 night in Apr 2024

6/10 Okay

Teresa

Traveled with family
Liked: Amenities
This is our usual stop when we travel between Texas and Montana. We enjoy the wonderful breakfast. This is the only time that our room’s internet was super slow and the AC is loud. But we will still come back to this hotel. I especially like their large nice lobby area and hard floor pet friendly rooms. I’ve looked at a lot of hotels that have pet friendly rooms, but they are carpeted. That is very unsanitary to me.
Stayed 1 night in Apr 2024

10/10 Excellent

Sleeps

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indoor pool and breakfast was nice
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well run with polite competent staff members. Check in and communication with front desk always provided courteous responses.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What a beautiful Hotel. The staff is wonderful. Food fantastic!
Stayed 1 night in Apr 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Wanda

Traveled with family
Liked: Cleanliness, staff & service
This place is awesome. Everyone is so friendly, its clean and the breakfast is amazing!! We've been here twice. Its been great both times. We will definitely stay here again!!
Stayed 1 night in Apr 2024

10/10 Excellent

Nekisha

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was handled very easily and received help with a baby and dog!
Stayed 1 night in Apr 2024

8/10 Good

JoeSandra

Traveled with group, Traveled with family
Liked: Cleanliness, amenities
Hotel was nice. Check in service was amazing! The beds are extremely soft. The sink and tub took a while to drain at times. Some staff members kind of rude but the others make up for it. Pool was cleanwd regularly! Family-friendly.
Stayed 3 nights in Apr 2024

10/10 Excellent

Amaya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were polite. Breakfast options were good. Hotel was clean.
Stayed 3 nights in Apr 2024

6/10 Okay

Lori, Las Vegas

Traveled with partner
Liked: Cleanliness, staff & service, amenities
we have stayed many times and we will still come back. the place needs some upgrading. the grounds are a mess. the rooms are serviceable but old and in desperate need of upgrading. nice hot breakfast with great customer service.
Stayed 3 nights in Apr 2024

10/10 Excellent

Ilda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and the amenities
Stayed 4 nights in Apr 2024

10/10 Excellent

Kristine

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is kind of outdated, however the vibe in the lobby is cool. Very friendly front desk staff. Quick check in. Comfortable beds.
Stayed 1 night in Apr 2024

10/10 Excellent

Cecilia, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

ROGELIO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service
Stayed 4 nights in Apr 2024

10/10 Excellent

Victoria Lynn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean very nice overall an amazing experience
Stayed 3 nights in Apr 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Jilliane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Sara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet! The bed was very comfortable & the room was clean. Breakfast was very good with numerous options. This hotel was very impressive, especially for the price! Would definitely stay again!
Stayed 4 nights in Apr 2024

8/10 Good

Mark

Liked: Staff & service
Reasonable priced hotel close to USAFA. Great breakfast in the mornings.
Stayed 2 nights in Apr 2024

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having options for food and drinks right in the hotel!
Stayed 1 night in Apr 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot breakfast buffet was the best!!!!
Stayed 1 night in Apr 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast, fireplace in atrium
Stayed 3 nights in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Will try to stay here when we come back in a few months.
Stayed 1 night in Apr 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

4/10 Poor

Savina

Traveled with partner
Disliked: Cleanliness, staff & service
I’d spend your money elsewhere, I booked this trip for my partner and we were excited, Especially for the reviews we saw! But when we got there and were quite dissapointed when we got Into the room, There was mold on the ceiling and on the curtains. I had expressed this and nothing was done. Our sheets had what looked like blood spots, tucked In to look hidden. Called down and It took over 3 hours to get new bedding. There was almost no staff downstairs at the front desk when we’d go down. I wish I had left the hotel and went somewhere else! Don’t make the same mistake we did.

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast.
Stayed 2 nights in Apr 2024

8/10 Good

Lindsay

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2024

10/10 Excellent

Laurie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 3 nights in Apr 2024

8/10 Good

Monica, Idaho Falls

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was ok. Close to where we needed to go. The best part was the complementary breakfast with made to order omelets
Stayed 1 night in Apr 2024

8/10 Good

Maria, Georgetown

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The indoor pool was interestingly placed off the lobby and seemed popular during spring break. Rooms were clean and kept well stocked.
Stayed 4 nights in Apr 2024

10/10 Excellent

Gina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice people at check in. The hotel was in a nice location. The breakfast was great, we enjoyed the omelet bar fresh fruit and coffee
Stayed 2 nights in Apr 2024

10/10 Excellent

Sheri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay.
Stayed 3 nights in Feb 2024

10/10 Excellent

Raylene Jane

Stayed 4 nights in Apr 2024

10/10 Excellent

Wei

Stayed 1 night in Apr 2024