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克利夫蘭自治市萬豪原住飯店的評分

3 out of 5
克利夫蘭自治市萬豪原住飯店
5101 W Creek Rd, Independence, OH

評論

8.4

非常好

10 分，有夠讚；759 則評論中有 376 則" "
8 分，不錯哦；759 則評論中有 219 則" "
6 分，一般般；759 則評論中有 81 則" "
4 分，不太好；759 則評論中有 45 則" "
2 分，很糟糕；759 則評論中有 38 則" "

8.6/10

整潔度

8.6/10

員工素質

8.0/10

設施服務

8.4/10

住宿環境和硬體

7.6/10

環保程度

評論

10/10 有夠讚

Robert

不喜歡：整潔度
於 2024 年 5 月住了 1 晚

6/10 一般般

Venus

喜歡：整潔度和住宿環境和硬體
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Jennifer

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
First time staying here. Would definitely come back for another visit. Visiting a National Park here also. Did not know it was here.
於 2024 年 4 月住了 1 晚

2/10 很糟糕

Jalisa

商務旅客
不喜歡：整潔度、員工素質和住宿環境和硬體
Double charged my card after calling several times the many laughed at us because we told her we were frustrated were from outta state and don’t have to come back to get our card fixed after they made us wait until we checkout to try to give us a refund when we noticed it as soon as we checked in place was nice but staff was horrible management was horrible will never stay there away do not recommend at all
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Ariana

於 2024 年 4 月住了 2 晚

8/10 不錯哦

eric

親子旅遊
喜歡：整潔度和住宿環境和硬體
The breakfast food was over cooked and nasty
於 2024 年 4 月住了 2 晚

8/10 不錯哦

Faith

情侶出遊, 商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
Rooms were clean and property itself was nice. My only issue was the rooms are very noisy we were 1st floor, 2nd floor had a baby and you heard a lot of noise
於 2024 年 4 月住了 1 晚

6/10 一般般

Susan

情侶出遊
The chairs were ripped also we could not find a garbage can anywhere. I looked under the sink in the kitchen, and it was just filled with trash from the previous person staying there. Also, the dishwasher was running when we got there
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Nate

情侶出遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great place to stay highly recommend
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Angelique，Pittsburgh

喜歡：員工素質
於 2024 年 4 月住了 1 晚

6/10 一般般

John

喜歡：整潔度、員工素質和設施服務
Our room was in a 2nd floor area with no elevator which seems like it should be illegal, but was certainly inconvenient. The bathroom was too small/cramped.
於 2024 年 4 月住了 1 晚

8/10 不錯哦

BeLinda

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Things were good
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Rahul

親子旅遊
喜歡：整潔度和員工素質
Can improve on certain aspects. Overall experience was okay.
於 2024 年 3 月住了 2 晚

4/10 不太好

Cissel

家庭旅遊
不喜歡：設施服務和住宿環境和硬體
I have been here multiple times and everytime the furniture is broken , dirty and stained. I will not be back..
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Jim

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice
於 2024 年 3 月住了 1 晚

8/10 不錯哦

Camille

喜歡：整潔度、員工素質和住宿環境和硬體
I like how the property is set up real different would pick again
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Sally A.

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Weeks Stay
Spent a week for business. Great location,
於 2024 年 2 月住了 7 晚

4/10 不太好

Corey

商務旅客
喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Not pleased
The hotel didn’t match the pics on the app.
於 2024 年 2 月住了 2 晚

10/10 有夠讚

Sally A.

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Nichole

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I really enjoyed my stay from check in to check out…. I definitely will recommend and stay again! Breakfast was also delicious 😋 thanks staff
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Bria

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

8/10 不錯哦

Tom

家庭旅遊
喜歡：整潔度和住宿環境和硬體
於 2024 年 1 月住了 6 晚

2/10 很糟糕

Sandra

家庭旅遊
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Horrible
We canceled this reservation as soon as we walked in. The hotel was dirty and run down. The first room had black mold in the shower along with stained rugs, the pleather was coming off the bar stools and the room was dirty. The second room had something all over the wall in the vanity area, the bar stools were in the same condition, the kitchen appliances were dirty along with the silverware. The other main issue was it was a two bedroom suite and it was on the second floor, we had handicapped people in our party and there were no elevators to access the unit only a steep set of stain which you had to walk and carry luggage up. So not handicapped accessible. The man at the desk was nice and canceled our reservation. This is definitely not up to Marriott standards. We’ve stayed at the Residence Inn at University Circuit and it is much nicer.
於 2024 年 1 月住了 4 晚

10/10 有夠讚

Elaine

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
For the most part, the place was quiet. The last night we were there, there was a fair amount of screaming outside and a car alarm that kept going off throughout the night. That was frustrating and disturbing. But we were there for a week; I guess 6 peaceful nights out of 7 is pretty good.
於 2023 年 12 月住了 5 晚

10/10 有夠讚

Taelr

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 有夠讚

John l

於 2023 年 12 月住了 3 晚

8/10 不錯哦

Kevin

於 2023 年 12 月住了 1 晚

6/10 一般般

collette

於 2023 年 12 月住了 9 晚

2/10 很糟糕

Jared

於 2023 年 12 月住了 1 晚

10/10 有夠讚

Jill

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Grace
We had to travel to Cleveland to visit a sick family member who ended up passing away during our stay. Grace, at the front desk, was EXTREMELY kind and helpful with help us make plans to return in a few days for the funeral. This was a difficult time for us and Grace really helped us out.
於 2023 年 12 月住了 2 晚

10/10 有夠讚

Robert

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great Stay !
Very nice Hotel, very accommodating, great breakfast !
於 2023 年 11 月住了 2 晚

6/10 一般般

Karen

家庭旅遊
喜歡：員工素質
不喜歡：住宿環境和硬體和客房舒適度
Service was great. However, the conditions of the rooms were not good. We were moved from one room because it was not clean and there was a rodent. The next room seemed clean, but worn down. The bed was very hard. The hot breakfast was not good. There were other cold options, thankfully. It was way overpriced for the condition and quality of the hotel.
於 2023 年 11 月住了 6 晚

10/10 有夠讚

Derrick

於 2023 年 11 月住了 1 晚

8/10 不錯哦

Alisha

於 2023 年 11 月住了 1 晚

10/10 有夠讚

John

情侶出遊, 商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Exceptional customer service!!
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Toni

於 2023 年 11 月住了 2 晚

10/10 有夠讚

Tj

喜歡：整潔度
於 2023 年 11 月住了 1 晚

10/10 有夠讚

marjorie

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 2 晚

8/10 不錯哦

Cesira

於 2023 年 11 月住了 1 晚

10/10 有夠讚

Kat

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great place for travelling with dogs
I have found our go to hotel for when we travel to Cleveland for concerts. It is basically an old apt complex which will make it easier and less stressful for my pups when they travel with us. The room was clean, updated and spacious.
於 2023 年 11 月住了 1 晚

8/10 不錯哦

David

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good
於 2023 年 11 月住了 4 晚

10/10 有夠讚

Leah

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Fabulous!
The hotel was amazing and clean. Plenty of space and it was extremely comfortable.
於 2023 年 11 月住了 2 晚

8/10 不錯哦

Christine

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Bedding and towels looked very clean and white. Bathroom looked new and clean. Kitchenette with microwave and refrigerator were clean and in good working order. Nice TV. Not a fan of cloth couch, and fabric on desk chair had some stains. Some of the heater and/or air vents on the walls looked loose and looked like some possible spots of mold… I hate carpets but it did seem fairly clean. Were a few small pieces of plastic/paper under bed. All in all a good place!
於 2023 年 11 月住了 2 晚

10/10 有夠讚

Nicole

家庭旅遊
喜歡：設施服務和住宿環境和硬體
I felt comfortable walking to our building at night as everything was well lite.
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Joseph

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I will make this my regular stay for now on. Felt like a house, not a cell.
於 2023 年 11 月住了 3 晚

10/10 有夠讚

Gary

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 2 晚

10/10 有夠讚

Jamie

於 2023 年 11 月住了 1 晚

10/10 有夠讚

Mabintu

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚

8/10 不錯哦

Marty

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 2 晚

4/10 不太好

Kim

於 2023 年 10 月住了 12 晚